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Toyota Sunnyvale
Sunnyvale, CA
4,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,380 Reviews of Toyota Sunnyvale
September 17, 2016
Omid, Cisco, & Jesse are and were FANTASTIC. Highly recommend Toyota of Sunnyvale and these 3 gentlemen mentioned above. I was treated w/ respect for my time and patronage, w/ the best of Sales Highly recommend Toyota of Sunnyvale and these 3 gentlemen mentioned above. I was treated w/ respect for my time and patronage, w/ the best of Sales PROFESSIONALISM. See OMID S. for the BEST SALES EXPERIENCE!!! I AM HAPPY! Robert N. New Land Investments More
by New Land Investments - Robert
Employees Worked With
Cisco Savala, Omid Shayeganpour, Tony Almazan
September 14, 2016
Great truck with interior falling apart I drove it off the lot with the middle console lid standing up between the front seats like an idiot, thinking I'd have time to come back and get it f I drove it off the lot with the middle console lid standing up between the front seats like an idiot, thinking I'd have time to come back and get it fixed. Found out the stereo knob was broken- shrugged that off. Then... What's that horrible smell??? It's not good. Someone with auto detailing experience informed me the smell is water damage in the carpet and likely soaked into the carpet beneath the seats. Oh and there was still glass in the carpet that was barely even vacuumed when I took it home. Also 23,000 was not enough for them to even put mats in the truck. I told my salesperson and they offer to fix the console but only between 7-9am on random days of the week that she'll have to get back to me on. A shampoo was offered but I don't think I'm going to return the truck to the same people that let it leave in the condition they did - so I'm dealing with it myself and learning a valuable lesson in trust. Also the tires click loudly when I make a hard right but I should have noticed all this before I bought the truck. I just thought that dealers sold used vehicles in better condition than this. I can't afford to fix most of these things so no. I don't recommend these folks, as nice as they were, they let me drive off the lot with a truck that needed a lot of repairs on the interior. Thank God it still runs. I wasn't paying enough attention and that was my fault. More
by thetiffani
Employees Worked With
Junemarie Jingco
September 14, 2016
Second failure Had a bad experience with a lease return, where I encountered horrible customer service. Sent an email to the General manager to bring it up to his at Had a bad experience with a lease return, where I encountered horrible customer service. Sent an email to the General manager to bring it up to his attention, but never received a response. The sales manager Diana reached out to me 2 weeks later to try to remedy the situation, but it was in response to the bad rating posted on Dealer rater and not the original email sent. I informed her that I was still in the market to buy a Camry, but did not want to go through a second bad experience with her dealership. She stated that she was going to provide the best deal possible to make up for the bad experience. She provided a quote and hyped up the great deal she was providing. I researched online and found better deals listed at other dealerships. I brought it to her attention and she stated that she was giving the best deal. That other dealers were not as honest and that I couldn't do better. I went to Tracy Toyota and received better customer service experience plus a a much better deal. Second failure with Toyota of Sunnyvale. Avoid if you can. More
by Rey
Employees Worked With
Diana Kennedy
September 13, 2016
Great Service Our experience with Cindy Muonio and Roy Watkins were fantastic. They answered all of our questions thoroughly and patiently and was efficient and fr Our experience with Cindy Muonio and Roy Watkins were fantastic. They answered all of our questions thoroughly and patiently and was efficient and friendly in their service. We could not ask for a better experience. More
by Newcarbuyer
Employees Worked With
Saroyin Roy Watkins, Cynthia Muonio, Omid Shayeganpour
September 13, 2016
Great service The sales representative, Junemarie, was very nice and helpful. She was prepared and showed me the cars that I wanted to see. Junemarie made my car bu The sales representative, Junemarie, was very nice and helpful. She was prepared and showed me the cars that I wanted to see. Junemarie made my car buying experience great. More
by ncdo
Employees Worked With
Junemarie Jingco
September 12, 2016
Great customer service. The direct sales manager Danny G. was very helpful in the purchase process from the time I walked on the lot to driving off the lot with my yellow Hon The direct sales manager Danny G. was very helpful in the purchase process from the time I walked on the lot to driving off the lot with my yellow Honda S2000. Danny took the time to assist me dropping off my rental car and providing a ride back to the dealership. More
by albert castellon
Employees Worked With
Danny Gurevich
September 08, 2016
2nd Car for dealer: Dan F. Is the best! We were passed around as we didn't have a scheduled appoint. 3rd person within 45 min. Had tested 2 cars. Passed to Dan. He is the best! Truly listene We were passed around as we didn't have a scheduled appoint. 3rd person within 45 min. Had tested 2 cars. Passed to Dan. He is the best! Truly listened to our needs. We had it narrowed down to two models. Toyota Motor Co would be smart to hire Dan to train all sales personnel. After the 1st sales guy couldn't even explain AT (adv.tech), I was losing patience and wanted to leave. Dan came & explained, AT blows your socks off! and saved this dealership from losing a sale. More
by Sueshi
Employees Worked With
Dan Fuller
September 07, 2016
Great Service and Dan was with me all the way. Toyota Sunnyvale makes things happen. Their customer Service is amazing. Dan Fuller works fast, to the point, and efficient. This is my second car fro Toyota Sunnyvale makes things happen. Their customer Service is amazing. Dan Fuller works fast, to the point, and efficient. This is my second car from there and they did not disappoint. More
by coach4christ
Employees Worked With
Dan Fuller
September 06, 2016
Good but slow service The dealers are committed to finding you a good deal. However, the sales department is somewhat slow on getting the car ready and the finance departme The dealers are committed to finding you a good deal. However, the sales department is somewhat slow on getting the car ready and the finance department on getting the documents ready. As a hint, email them your documents beforehand to minimize wait time. More
by Bisma Haque
Employees Worked With
Kyle Krebs, Sara Tello, Jonathan "Jon" Cha
September 06, 2016
Amazing service!! Kalani was absolutely the best sales man we dealt with in my search for a Certified Used Toyota Corolla. He got me exactly what I wanted for the best Kalani was absolutely the best sales man we dealt with in my search for a Certified Used Toyota Corolla. He got me exactly what I wanted for the best possible price, he kept it completely real with me when I was looking above my budget, and I left so happy with my new certified used car!! After dealing with 10 other salesmen at other Toyota dealerships he was such a breath of fresh air! I can't thank him enough for being honest, authentic, and so very helpful!! He deserves 5 stars and beyond! More
by Aliiison124
Employees Worked With
Kalani Hernandez, Jorge Andrade
