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Toyota Sunnyvale
Sunnyvale, CA
4,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,380 Reviews of Toyota Sunnyvale
August 31, 2016
Excellent experience The salespeople at Toyota Sunnyvale were very friendly and all willing to help out. My dad and I were waiting for one of our friends to come and help The salespeople at Toyota Sunnyvale were very friendly and all willing to help out. My dad and I were waiting for one of our friends to come and help us out with a showing of a car, but in the time we waited, many of the salespeople came up and offered to help us. Lorenzo was the employee that ended up helping us out, and was very helpful and kind throughout the entire process. My dad and I both were purchasing the car and I definitely felt like he made sure to get us the best deals. More
by newcarDude92
Employees Worked With
Lorenzo Martinez
August 31, 2016
Sales experience A nice employee in this dealership. She can speak both English and Chinese, so she helped my parents find the car that they really like. I would like A nice employee in this dealership. She can speak both English and Chinese, so she helped my parents find the car that they really like. I would like to bring my friends who need a new car to her again. More
by maggie0109
Employees Worked With
Vicky Xu
August 31, 2016
Excellent sales experience John, Al and Najaf were great to work with. They went out of the way to make sure we were taken care of and our questions answered. We ended up with a John, Al and Najaf were great to work with. They went out of the way to make sure we were taken care of and our questions answered. We ended up with a great value with the car we choose and would recommend Sunnyvale Toyota and team there. More
by Greg O
Employees Worked With
John Ewell, Al Mokhtari, Najaf Ali
August 30, 2016
Focused Service Al Mokhtari was very helpful in my process to purchase a car. I came in with a car on the lot in mind and the process was focused. The prices were rea Al Mokhtari was very helpful in my process to purchase a car. I came in with a car on the lot in mind and the process was focused. The prices were reasonable and competitive. He was able to set me up with the car very quickly. More
by sayeedt
Employees Worked With
Al Mokhtari, Daniel Radcliffe, Najaf Ali
August 28, 2016
Jeffrey Lin wants to lowball your trade in Same review I posted on yelp for Toyota Sunnyvale: Just got done attempting to purchase a 4runner at this dealer. It was a busy day for them so when Same review I posted on yelp for Toyota Sunnyvale: Just got done attempting to purchase a 4runner at this dealer. It was a busy day for them so when we got there we had to track down a salesman (Omid). Omid is a nice enough guy so we were happy with his service. This review is more for Jeffrey Lin (sales manager I believe). We found Jeffrey extremely difficult to work with. They were not willing to budge from their msrp price by more than $1700 and, being a Toyota I understand and we were ok with that sales price. However, when it came to our trade in (2012 Nissan Xterra Pro-4x model), they initially tried to offer us $13,700 for it until I pointed out it was the special Pro-4x model. Then their offer came up to $16,850. KBB says the trade in value for our suv is between $17,400 and $19,400. That is the trade in value according to kbb. Jeffrey actually knocked the 2nd offer back down to $16,000 even when we was taking money off the price of the 4Runner. I pointed that out and his excuse was that they need to make $4000 profit on trade in vehicles. If they can't make that then the deal is not worth it to them. We wanted $17,500 for our nissan and were happy with their price of $40,380 on the 4runner. This is a deal where they would have made money on both the trade and their vehicle but because it wasn't up to their profit margin they like, they turned it down. I think it says a lot about the dealer that they will turn down a deal where they make profit because it's not enough profit. For us, there are plenty of other Toyota dealers in the bay and surrounding area and we're not in a rush to buy. If you don't care that you are not going to get a good deal then you might find the car you're looking for here. Just be prepared to pay through the nose for it. More
by Hatcher Dustin
Employees Worked With
Jeffrey Lin, Omid Shayeganpour
August 28, 2016
Pleasant time Staff was very helpful friendly and courteous and were willing to work with you. Would definitely refer friends and family when they are looking to p Staff was very helpful friendly and courteous and were willing to work with you. Would definitely refer friends and family when they are looking to purchase a new car. More
by Sandra76
Employees Worked With
Omid Shayeganpour, Tony Almazan
August 28, 2016
New tacoma purchase Ryan Cacatian was great to work with. Found truck I wanted in short time . Follow up to taking possession was excellent. Any problems were addressed Ryan Cacatian was great to work with. Found truck I wanted in short time . Follow up to taking possession was excellent. Any problems were addressed immediately. More
by Rick
Employees Worked With
Ryan Cacatian, Kyle Krebs
August 28, 2016
From the beginning to end an excellent experience I was in 2 auto accidents within 6 six days in early July 2016 (no fault of mine), needless to say my car was a total loss. The place where I work the I was in 2 auto accidents within 6 six days in early July 2016 (no fault of mine), needless to say my car was a total loss. The place where I work the staff have all purchased cars from Toyota Sunnyvale. I made a call to Michael Shimms the owner, Cody returned my call and Junemarie Jingco was assigned to take care of all my needs. At first I really did not want a white car but after the trial ride I just fell in love with it. Junemarie was very professional, courteous, went out of her way to accomadate all my needs. All in all a great experience. I have recommended this dealership to all my friends and especially Junemarie. You should very proud of your employees, Good job Junemarie and Jorge Andrede in financial. More
by MC
Employees Worked With
Jorge Andrade, Junemarie Jingco, Cody Erhardt
August 28, 2016
Buying of Toyota RAV4 XLE Hybrid Sales & finance were very helpful and provided tons of useful information that made my experience quite enjoyable. My car was brought on given date a Sales & finance were very helpful and provided tons of useful information that made my experience quite enjoyable. My car was brought on given date according to our agreement. All extra features were prepared according to our agreement as well. Finance prepared variety of options for me and helped to understand cost structure of the each option. More
by ALEX
Employees Worked With
Cynthia Muonio, Kyle Krebs
August 28, 2016
Awesome car purchase experience Lorenzo and Ryan Graham helped me get the right car. I went to the dealership without a model in mind. Ryan was patient enough with going through each Lorenzo and Ryan Graham helped me get the right car. I went to the dealership without a model in mind. Ryan was patient enough with going through each car's details. Lorenzo did the rest, in getting a good price for my car. Thumbs up to sunnyvale Toyota.They are the best and I recommend them. More
by Toyotacorollabuyer
Employees Worked With
Lorenzo Martinez
