Toyota Sunnyvale

Nissan Frontier Thank you James Tran for your great customer service!! From beginning to end James was very helpful and made the purchase of the truck seamless!! Thank you James Tran for your great customer service!! From beginning to end James was very helpful and made the purchase of the truck seamless!! More

Great experience Toyota Sunnyvale has the best people you'd ever deal with. I was helped by Martin, Delon and Marco and everybody provided me a lot of information and Toyota Sunnyvale has the best people you'd ever deal with. I was helped by Martin, Delon and Marco and everybody provided me a lot of information and suggestions that helped me make my mind. Buying a car is a big decision and it was made easy, thanks to the team here. Roy from finance has been super helpful too! Would highly recommend this dealer! More

Good cars, great customer service! Went in to check out a 4 runner and found exactly what I was looking for. Michael V. was very knowledgeable and ready to help. Gave me a great deal on Went in to check out a 4 runner and found exactly what I was looking for. Michael V. was very knowledgeable and ready to help. Gave me a great deal on a brand new 4 runner. Stoked on my new ride. More

Great Experience Ahmad provide TRULY EXCEPTIONAL in his service. He was friendly and well knowledge in the field. He is a great help for us in choosing car and give me Ahmad provide TRULY EXCEPTIONAL in his service. He was friendly and well knowledge in the field. He is a great help for us in choosing car and give me great deal. More

Smooth & gentle communication I purchased two cars and bringing those Toyota Sunnyvale, The best thing about the dealer&service is their employee members. I always enjoy smooth, ge I purchased two cars and bringing those Toyota Sunnyvale, The best thing about the dealer&service is their employee members. I always enjoy smooth, gentle and comfortable communication, Technical advice/service, of course 100% satisfied. More

Thank you Millis! Had my Prius towed in due to a "Hybrid system error" making the car undrivable. Millis called later to inform me that this error was covered under a s Had my Prius towed in due to a "Hybrid system error" making the car undrivable. Millis called later to inform me that this error was covered under a service advisory from Toyota. He called the next day that another issue had been discovered and a sizable diagnostic fee was needed. Few days later was called that the car was ready to go, so fearing the worst went to pick it up. To my relief there were no charges AT ALL! My thanks to Millis and the dealership for getting me back on the road! - John More

Poor service experience at otherwise decent dealership I've purchased multiple cars and had them serviced at Toyota Sunnyvale for many years. I had a surprisingly bad experience last week with service for I've purchased multiple cars and had them serviced at Toyota Sunnyvale for many years. I had a surprisingly bad experience last week with service for my 2009 Matrix. The service advisor asked me if there were any particular concerns, and I said that the car wasn't starting up. She said they'd check into it. When I got the car home $500+ later, the car won't start. I tried calling her multiple times during the following week, and could never get her. I left messages, but she never called me back. I asked the service customer service how to get her to call me back. She suggested I leave a message for her partner as it was her day off. I did so, and the partner never called me back. Finally, about a week later, I reached her. She couldn't explain why she didn't respond to my numerous messages. She looked up my service record, and said that they mechanic couldn't find the source of the problem with the car not starting up. I asked her why she wouldn't have told me that when she went over the other results of the service. Seems like simple good communication to report back on the customer's specific concern with the car. She offered for me to bring the car back in, which is not the most convenient option as I live about 40 minutes away and work fulltime. More

Hassle free service To Sonny: Thank you very much. Good service. No hassle. The service advisor patiently answers all the questions I asked. And I like it that they kep To Sonny: Thank you very much. Good service. No hassle. The service advisor patiently answers all the questions I asked. And I like it that they kept their promise on when I could pick up my car. More

Very knowledgable! He was communicating things very well and explaining to me what is really needed for my car. I'm very happy with my recent experience. He was communicating things very well and explaining to me what is really needed for my car. I'm very happy with my recent experience. More

Best first car experience Working with Toyota Sunnyvale made for an unforgettable experience purchasing my first car. James Tran was wonderfully communicative and eager to help Working with Toyota Sunnyvale made for an unforgettable experience purchasing my first car. James Tran was wonderfully communicative and eager to help me get the deal I was searching for. The car is in wonderful shape and I am happy to have worked with him and the dealership. More