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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
425 Reviews

425 Reviews of Toyota Town of Stockton - Service Center

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April 23, 2025

Service personnel are very friendly, communication for what I need to get my car service make so simple, and waiting area is very clean More

by raylili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Toyota Town of Stockton responded

It pleases us to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

April 16, 2025

Toyota of Stockton knows their stuff. My car always runs so much better when I service my car here. Carla was very helpful and also wrote down the upcoming maintenance that would also n More

by BooBoo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Toyota Town of Stockton responded

We're happy to hear that Carla and our team were able to assist you with your car's service. Your satisfaction means a lot to us, and we look forward to keeping your vehicle running smoothly! Regards, Jason Kim General Manager

April 13, 2025

Toyota Town of Stockton knows what they are doing. I had my car serviced for a check engine light and Rick Macias would check on it frequently and keep me informed-explaining details to me and answer More

by drhonemus
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Macias (I wasn't able to select his name for a rating). I would give him the highest rating.
Apr 13, 2025 -

Toyota Town of Stockton responded

We are so proud to hear that Rick made sure you had an amazing service experience! Thank you for your positive feedback and we hope to hear from you again! Regards, Jason Kim General Manager

April 13, 2025

The entire staff at this dealership is fantastic. Rick Macias and the cashier were so professional and efficient in their responsibilities . The concern for my issue and immediate solution were very More

by darbaschlepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not aware of the young lady that helped me in the Cashier area, but she was very polite and professional. I only took minutes to finalize my payment with her
Apr 14, 2025 -

Toyota Town of Stockton responded

We are ecstatic to hear that you had an enjoyable service experience here with Rick. Please let us know if we can help you with anything else in the future! Regards, Jason Kim General Manager

April 11, 2025

Advisor very helpful but all service items not performed will have to return for completion of work order otherwise satisfied. More

by Blue Thunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuo
Apr 14, 2025 -

Toyota Town of Stockton responded

We're glad that overall you're satisfied and we look forward to completing the rest of these services very soon. Regards, Jason Kim General Manager

March 31, 2025

This service department of this dealership is plain and simple they are phenomenal… I can’t think how else to describe it… More

by backpack9ers@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Toyota Town of Stockton responded

We’re pleased to hear you had such a great experience with our service department. Your kind words inspire us to keep delivering exceptional service! Regards, Jason Kim General Manager

March 27, 2025

Toyota Town of Stockton is a great place to get your vehicle serviced. It's easy to make an appointment, and the service is great. Erick, the service writer, never tries to upsell me with unneeded ser More

by rick.enos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Toyota Town of Stockton responded

Erick and the entire service team strive to provide efficient and honest service. We appreciate your support and look forward to seeing you again! Regards, Jason Kim General Manager

March 26, 2025

I always receive excellent service at Toyota Town of Stockton through Rick Macias. He is knowledgeable, and always professional. More

by anitaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Toyota Town of Stockton responded

Providing excellent service is our priority, and it’s great to know Rick and our team are making a difference. We appreciate your feedback! Regards, Jason Kim General Manager

March 14, 2025

Superb costumer service. Very friendly staff. Relaxing waite area. Shuttle service if needed..Exceptional work! More

by gscrosby2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Toyota Town of Stockton responded

Its so nice to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

March 06, 2025

Toyota town staff is always friendly. The service is very good and they always keep me updated on my car. More

by L
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ku
Mar 07, 2025 -

Toyota Town of Stockton responded

We are glad that our service team always takes care of you! We look forward to many more years to come! Regards, Jason Kim General Manager

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