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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
439 Reviews

439 Reviews of Toyota Town of Stockton - Service Center

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October 01, 2023

Very friendly and professional. The waiting area is comfortable and pleasant if you are waiting for your vehicle. More

by darlene.p.cobb
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Toyota Town of Stockton responded

It's our pleasure to deliver quality service, Darlene. Thank you for your 5-star rating! Regards, Jason Kim General Manager

September 30, 2023

Kue Vang was very receptive and explained in detail the work that would be done. I clearly, however, specified that my brand new tires were not to be touched in any way. The tires were only two days old an More

by susanbabu50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
September 28, 2023

Toyota Town of Stockton is fast and efficient. The service personnel are friendly and knowledgeable. They ensure that you understand the work being done on your vehicle. More

by lnamohala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Kim General Manager

September 24, 2023

Very friendly environment and clean and spacious Service department opened on time and techs were very helpful More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuu
Sep 25, 2023 -

Toyota Town of Stockton responded

We strive to provide thorough and efficient maintenance to keep your vehicle running smoothly, Al! Thank you for your stars! Regards, Jason Kim General Manager

September 21, 2023

I always take my Toyota cars to Toyota Town for servicing. Love working with Rick. Nice staff. More

by Carrie422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota Town of Stockton responded

Thank you for choosing us, Carrie! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Jason Kim General Manager

September 16, 2023

Great service, Rick Macias is the best service advisor. Definitely recommend getting your car serviced here. Quick, reliable and thorough car maintenance. More

by jcwinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Toyota Town of Stockton responded

JC, We're very happy to see that Rick and our team take great care of you and your vehicle. Thank you so much for choosing us here for your Toyota needs and thanks for this 5-star review. Regards, Jason Kim General Manager

September 15, 2023

I was pleased with my purchase experience when I first bought my highlander and I have been just as pleased with the service department and customer service. Always explain the service performed in a way More

by C.pile0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Toyota Town of Stockton responded

We are so happy that you have received great service from both our sales and service teams. Thank you for being part of our Toyota Town of Stockton Family and we look forward to seeing you and your Highlander again in the future. Regards, Jason Kim General Manager

September 14, 2023

It's always been a pleasure to go to Toyota Stockton for service for my car, not too long to wait, More

by erlindacook59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Toyota Town of Stockton responded

Thanks for being part of the family, Erlinda! We're lucky to have you as part of the family and we're happy to see you always receive 5-star service. We appreciate both your review and your business and here's to many more years of working together. Regards, Jason Kim General Manager

September 11, 2023

Service writer was ok. But service in general was not. They recommended replacing my air and cabin filters (dirty). But these were just recently replaced. They are not chec More

by ben_yadao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kue Vang
September 08, 2023

Went into the dealership for my bi-annual service. Russ Kamibayashi was the individual to help me out. He was prompt and kind. My service was very quick. I will be back to this location when I nee More

by A.Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Ahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota Town of Stockton responded

We're very happy to see you received prompt and quality service from Russ and our team. Thank you for choosing us here for your Toyota needs and we can't wait to see you again in six months! Regards, Jason Kim General Manager

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