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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
439 Reviews
Call Service Center (209) 780-7341

439 Reviews of Toyota Town of Stockton - Service Center

Sort by
April 06, 2023

Service department is outstanding, clean area to wait and clean restrooms My Service individual is Rick Macias and he is outstanding to deal with. More

by highlander99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Toyota Town of Stockton responded

We're so happy to see you enjoyed your recent service visit! We're proud of our team for taking excellent care of you. Don't hesitate to reach out if there's anything else we can assist with! Regards, Jason Kim General Manager

March 27, 2023

We Love their Service Dept. Hate their sales Dept. Erick Gomez is our service guy and he’s awesome! More

by Kam4sour
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ahad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Toyota Town of Stockton responded

Hi Kam4sour I'm glad to hear our service department met your expectations. I would like to investigate why the sales department let you down. Can you tell me under what name and the date you purchased your vehicle so I can find our what happened? Regards, Jason Kim General Manager

March 23, 2023

Great people! Best in town of Stockton clean restroom . But no coffee no donuts. Thanks!! More

by Paul singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Tuok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Toyota Town of Stockton responded

Hi Paul, We're glad you enjoy both our service and our facility. We appreciate your feedback regarding the amenities, as this is something we'll definitely be taking into account. We hope all is well and we can't wait to see you here at your next service visit. Regards, Jason Kim General Manager

March 21, 2023

Great service the person that helped me was very helpful with the service needed thank you 🙏🏻 More

by Juan Carlos Enriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Kamibayashi
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Mar 21, 2023 -

Juan Carlos Enriquez responded

Great service!

Mar 22, 2023 -

Toyota Town of Stockton responded

Thank you, Juan Carlos! We're thrilled that Russ worked hard to deliver a 5-star visit! Until next time! Regards, Jason Kim General Manager

March 18, 2023

If you are looking for exceptional service for your car, Toyota Town of Stockton is the place to go to. Raymond of service department was very professional and helpful. They even finished servicing my car More

by Marvin
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Toyota Town of Stockton responded

Thank you for trusting our team, Marvin, and for your excellent rating! We're thrilled Raymond delivered the 5-star service visit you deserve. We look forward to taking care of you again soon! Regards, Jason Kim General Manager

March 18, 2023

Everything was good. They take their time to help you. The employees are very nice. More

by maryabd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kue Vang
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Mar 20, 2023 -

Toyota Town of Stockton responded

We love to hear our team worked hard to ensure you left a happy customer, Mary! Until next time! Regards, Jason Kim General Manager

March 12, 2023

I highly recommend Toyota town of Stockton to all owners of Toyotas They provide excellent service They know their cars & they are professional courteous & all around awesome More

by suribe143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Tuok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kou Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Toyota Town of Stockton responded

Thank you for your stars and recommendation! We're so proud of our team for always going above and beyond to ensure 5-star service. Visit us again soon! Regards, Jason Kim General Manager

March 10, 2023

Rick Macias is so professinal and well respected, he makes you feel like your car will be taken care of and things will be serviced and fixed the right way. More

by Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Toyota Town of Stockton responded

We're so happy to read about your experience, Wong. We strive to deliver smooth service and we're proud of Rick for delivering a 5-star visit! Thank you for choosing Toyota Town of Stockton! Regards, Jason Kim General Manager

March 09, 2023

Customer friendly oriented exceptional service and follow-up. Took care of recall for my vehicle More

by Bemendiola1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Mar 09, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for taking excellent care of you, and look forward to another 5-star visit soon. Take care! Regards, Jason Kim General Manager

March 01, 2023

I was given a same day appointment and my issue was resolved with one visit! The facility was clean and spacious. My only issue was the soda machine didn't work with coins or a dollar bill. More

by diasps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

Toyota Town of Stockton responded

We're so happy to hear our team got you back on the road in no time! Don't hesitate to reach out if there's anything else we can assist with! Regards, Jason Kim General Manager

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