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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
439 Reviews

439 Reviews of Toyota Town of Stockton - Service Center

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December 08, 2022

Received excellent customer service from Mr Gomez, the advisor… will come back. Shorter wait this time. More

by Rose
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Toyota Town of Stockton responded

Welcome back, Rose! We're so happy to hear Erick ensured an excellent visit. Until next time! Regards, Jason Kim General Manager

December 07, 2022

Good people with nice advices but still pretty pricy, les expansive to go to the qualified mechanic. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Toyota Town of Stockton responded

Tanya, We appreciate both your business and your feedback. We look forward to continuing to serve you and making sure that your vehicle is running as good as new. Can't wait to see you at your next service visit. Regards, Jason Kim General Manager

December 03, 2022

I drive past another dealership closer to home to go to Toyota Town for service on my Prius. The staff is always courteous and the service managers take time to explain, give options, and answer questions. More

by mary.wurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Toyota Town of Stockton responded

Thank you for choosing Toyota Town of Stockton, Mary! It's a team effort here and we're so proud of Raymond for making sure you were taken care of. We look forward to continuing to provide you with the quality service you deserve. Take care. Regards, Jason Kim General Manager

November 27, 2022

Great service from Eric Gomez! He was very knowledgeable. We highly recommend him for all your service needs. More

by Maliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Toyota Town of Stockton responded

Thank you for choosing Toyota Town of Stockton! We're so happy to hear Eric ensured an excellent service visit. Don't hesitate to reach out if there's anything else we can help with. Regards, Jason Kim General Manager

November 24, 2022

As usual Stockton Toyota dealer earns my business by both providing great auto service including best customer service as well. More

by jimgeralis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Toyota Town of Stockton responded

Welcome back, Jim! We're so proud of our team for always taking care of you! Until next time! Regards, Jason Kim General Manager

November 19, 2022

Very time efficient and personable. Communication was very good and questions were answered accordingly. I would recommend service be done at Toyota of Stockton. More

by Jksteyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Toyota Town of Stockton responded

Thank you for your stars and recommendation! We're so happy to hear our team provided you with an excellent service visit. Until next time! Regards, Jason Kim General Manager

November 02, 2022

The service advisor explained to me what was the service to be performed on my vehicle, so everything got done properly. More

by Gutierrezalfonso65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Toyota Town of Stockton responded

We appreciate your positive rating & are so glad our team took great care of your vehicle, Alfonso. We hope it's running like new! If there's anything we can improve on to ensure a 5-star visit next time, don't hesitate to let us know! We'd love your feedback. Regards, Jason Kim General Manager

November 01, 2022

Great visit, Richy Z. was a good help. I had called him a few days before my appt to get quotes over the phone. He called me back and felt he was honest and informative. I More

by mosesbanda0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Toyota Town of Stockton responded

Thank you for sharing your feedback, Moses. Our team works hard to ensure our customers feel taken care of & we're so proud of Richy for providing you with an excellent experience. We look forward to serving you again soon! Regards, Jason Kim General Manager

October 20, 2022

My service advisor Kue was amazing at explaining what else was needed for my vehicle. The tech was efficient and work did not take long! Will definitely go back for my future services! More

by Starpeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Oct 20, 2022 -

Toyota Town of Stockton responded

Thank you for your stellar rating! We're so happy to hear our team ensured your vehicle was taken care of! We look forward to working with you again in the future! Regards, Jason Kim General Manager

October 14, 2022

Very professional,efficient ,the staff are very polite, I am very satisfied their service. I would like to recommend it to my friends More

by yimei_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Toyota Town of Stockton responded

We are so happy that you had a fantastic service visit! Feel free to call or stop by if there is anything else we can do for you. Thank you so much! Regards, Jason Kim General Manager

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