Toyota West Mobile

Both men know their stuff, which made for an easy transaction. I've been coming to this dealership for over 25 years. transaction. I've been coming to this dealership for over 25 years. More

Everyone always takes good care of me when I am there! I purchased my last two vehicles here and will continue to patronize. I purchased my last two vehicles here and will continue to patronize. More

Although the wait is really long, I was satisfied with the service. The staff is really great the service. The staff is really great More

Everything was great excellent customer service and easy trade in process Jesse and Jackson were great trade in process Jesse and Jackson were great More

Donnell Smith made my experience of purchasing a truck stress free. His professionalism and knowledge of trucks helped me in making a decision. If you are looking for a new or previously owned vehicle, stress free. His professionalism and knowledge of trucks helped me in making a decision. If you are looking for a new or previously owned vehicle, I recommend Palmer's Toyota Superstore on Schillinger Road. More

After a truly awful experience with another local dealership that ended with them having to buy my car back, I was hesitant and stressed about starting the car-buying process again. But from the mome dealership that ended with them having to buy my car back, I was hesitant and stressed about starting the car-buying process again. But from the moment I walked into Palmer’s Toyota, I was welcomed with open arms. Chad (sales manager) and Jonathan (salesman) greeted us at the door, listened to our entire story with empathy, and genuinely wanted to help. They were incredibly patient, never pushy, and gave us the time we needed to resolve the situation with the previous dealership — all while making sure the truck we were interested in wasn’t sold out from under us. They went above and beyond, protecting us even when they didn’t have to. It was clear they cared more about building trust and a long-term relationship than just making a sale. To top it off, even the owner got involved, reviewing our previous deal and ensuring we had a positive experience this time around. Palmer’s Toyota has absolutely earned a return customer — and my highest recommendation. Thank you again for restoring our faith in the car-buying process! More

This is the best experience I’ve ever had at a dealership! Carl Fleet is hands down the best salesman there is !! 10/10 recommend! dealership! Carl Fleet is hands down the best salesman there is !! 10/10 recommend! More

Unfortunately, my husband has been having a terrible experience with this business. He has paid for a used truck; however, after almost 2 weeks he still doesn’t have the truck. He was given a loaner veh experience with this business. He has paid for a used truck; however, after almost 2 weeks he still doesn’t have the truck. He was given a loaner vehicle after being told that the brakes and other minor repairs needed to happen on his truck. He was also was told that the repairs were going to be done over the weekend, and that the truck would be ready that following Monday. After a week of not having any type of updates, of course he’s questioning why he hasn’t received his vehicle that he’s paid for. Turns out there was a recall on the vehicle, which he was not made aware of by the business. He spoke with Paul Brewer to discuss other options but he received a rude unprofessional response from him. Paul, I don’t understand how you can run a business and not expect a customer to question what’s going on after they’ve paid for a product but haven’t received it. More

My experience was the best I ever had when it comes to car salesman. Desmond (salesman) and Darnell (manager) made me feel very comfortable. I’ve been to other dealers that made me feel rushed and obligat car salesman. Desmond (salesman) and Darnell (manager) made me feel very comfortable. I’ve been to other dealers that made me feel rushed and obligated to make a purchase and I later regret it. These two gentlemen were very patient. They listened to my wants as well as my concerns. Allowed me the space to think it over without the pressure. By the end of my experience they helped me find the perfect car for me and for a great price. This is my first Toyota and I LOVE IT! I also want to add that everyone at Palmers that I came in contact with was friendly and seemed to care. Best experience I’ve ever had HANDS DOWN!! Go see them for your next car. More

First issue encountered after break service and after posting a review I got contacted by service manager who offered to rcitfy the issue. I was changing tires 2 days ago at a different location, and we posting a review I got contacted by service manager who offered to rcitfy the issue. I was changing tires 2 days ago at a different location, and we noticed transition fluid dripping from the plug/bolt, the bolt was completely.loose and could be turned by hand, we tightened the bold and added 4 quarts of transmition fluid. Issue is only place that touched my transition in the past is Palmers toyota to perform a drain and refill as suggested by their service advisors 7 month ago.apparently their technicians can't even tighten a bolt corectly. More