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Toyota West

Columbus, OH

Overview
Reviews
Vehicles
4.7
1,779 Reviews
Call Dealership (614) 335-4132
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1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,779 reviews

October 28, 2025

Dealer service staff very cooperative, prpfessional and honest. My toyota camry service was done within given time with car wash without any charge. More

by pchanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Report | Print
Oct 28, 2025 -

Toyota West responded

It makes us happy to hear that our team was cooperative, professional, and honest throughout your visit! We hope you will come see us at Toyota West in the future.

October 12, 2025

Muy buena servicios y atención amabilidad y información completa y segura. Agradecida con la atención e información. More

by karelimonche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Radarme, Kamrie Day
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Oct 14, 2025 -

Toyota West responded

Nos alegra saber que está satisfecha con nuestro servicio, amabilidad y atención! Gracias por elegir Toyota West, Kareli.

October 10, 2025

I drive from Springfield to have my Camry serviced. EXCELLENT service each time!! Lisa was fantastic on the last service. More

by saunders30288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa from Service
Report | Print
Oct 10, 2025 -

Toyota West responded

We’re so grateful for the fantastic feedback. Thanks for trusting Toyota West with your Camry's maintenance!

October 09, 2025

I’ll give you my rating, but I don’t like having to write a essay… Great-guy to work with… More

by japabilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Report | Print
Oct 09, 2025 -

Toyota West responded

Thanks for taking the time to leave Toyota West a five-star review!

September 15, 2025

Great experience working with Chip. Plenty of cars to choose from. Easy and fast service. More

by renruttt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Geiss, Kamrie Day
Report | Print
Sep 16, 2025 -

Toyota West responded

We couldn't ask for a better review of Toyota West. Thanks so much, Renruttt!

September 10, 2025

From the moment I arrived- friendly service- excellent communication with salesman Dean and found the car I wanted quickly responsive to my needs More

by Scott Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Malahati, Kamrie Day
Report | Print
Sep 11, 2025 -

Toyota West responded

Hi Scott, thank you for sharing your experience with Dean and our team! We appreciate your business and hope to see you again at Toyota West. Safe travels!

September 07, 2025

Toyota West staff provide superior customer service every single time! They listen, assess and deliver honest and accurate feedback More

by Miko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston & Aaron
Report | Print
Sep 09, 2025 -

Toyota West responded

Hi Miko, we're committed to providing top-tier service at Toyota West. We appreciate your continued trust and feedback! Drive safe, see you next time!

August 21, 2025

Toyota West did a great job servicing my vehicle. There was a shock absorber failure (new car purchased 12/24 at TW) which they replaced under warranty. I dinged them one star because the part took More

by B Sharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Marasek
Report | Print
Aug 25, 2025 -

Toyota West responded

Thank you for sharing your experience. We value your feedback and will share it with our team. If there is anything else we can do for you, please let us know. Thank you for choosing Toyota West for your business!

August 19, 2025

Great experience. Very happy with the Lexus I purchased from Toyota West. Chris Cochenour was extremely helpful and was excellent at following up with me throughout More

by steve_grabinski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Cochenour
Report | Print
Aug 22, 2025 -

Toyota West responded

Steve, thank you for sharing your fantastic feedback about Chris and the team! We appreciate you choosing Toyota West, and congratulations on your new Lexus!

August 17, 2025

Dean and the team at Toyota West are top notch. Straight forward and customer focused. More

by Macpirozzoli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Mahalati, Kamrie Day
Report | Print
Aug 19, 2025 -

Toyota West responded

Thank you for the kind words for our Toyota West team. Dean will appreciate the shoutout!

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