Toyota West

Chad was very helpful when it came to purchasing a new automobile. He was sincerely interested in listening and helping out when we needed it. As we were waiting for the car to be cleaned, he tended to automobile. He was sincerely interested in listening and helping out when we needed it. As we were waiting for the car to be cleaned, he tended to our every need asking if we'd like a drink or some food while we waited. Highly recommend! More

I had a great experience. Bob Luttrell was very patient and helpful while I decided the exact color, configuration and options on my truck. They didn't have what I wanted on the lot, but Bob hustled to fi and helpful while I decided the exact color, configuration and options on my truck. They didn't have what I wanted on the lot, but Bob hustled to find one from another dealer at the price I was willing to pay. Bob had a thurough knowledge of the product and understood the features that were valuable to me and the ones that weren't. Bob was literaly running to make sure I had all my paperwork ready so I could pick up my truck and get to my appointment on time. Bob Luttrell will be the first place I go when I'm looking for my next car or truck. More

I had a very pleasant experience at Toyota West. I was greeted and left alone to shop. When I was ready to talk to the salesperson and he was very helpful. He answered all of my questions and gave informa greeted and left alone to shop. When I was ready to talk to the salesperson and he was very helpful. He answered all of my questions and gave information that was very helpful in my choice. James Holland Is the person that helped me and I highly recommend you ask for him. More

I purchased a new 2011 Camry XLE from Bart Zimmerman and Jeremy Francis, both of them were extremely courteous and professional. They allowed me to get in and out with very little wasted time. They were bot Jeremy Francis, both of them were extremely courteous and professional. They allowed me to get in and out with very little wasted time. They were both easy to deal with, not your typical sales people that try to sell you anything. They "LISTENED" and got me what I wanted at a fair price! I would reccommend these guys to anyone! More

I went to Toyota West looking for a good car and a good deal. I met Rusty Wilson first on the phone, then in person. He went above and beyond to try and get me a good deal on an up side down trade in. He w deal. I met Rusty Wilson first on the phone, then in person. He went above and beyond to try and get me a good deal on an up side down trade in. He worked with me until he could get me in the right car for the right payment...with no money down. I hope you know you found a great salesperson and an even better man when you hired Rusty. He really cares about his customers and made me feel like I had truely met a friend that day. I wasnt happy about my situation with my car...owing more than it was worth...and I was upset. He made me feel better by telling me everything I needed to know about the financing, the trade value, and all of my options. He gave me all the facts straight up...! He put me in the right car for the right price. Not only that, there were some additional items needed to obtain and install..and he got to working on them right away! I will most definetly visit this dealership again when it comes time to trade-in. Until then, I would recommend Rusty Wilson and Toy West to all of my friends an co-workers. Keep up the good work Rusty! More

Very pleasant to work with; fair and no baloney! Straight forward with no pressure. Nick was an absolute jewel! The deal couldn't have worked without him. Craig was very friendly and no pressure; w Straight forward with no pressure. Nick was an absolute jewel! The deal couldn't have worked without him. Craig was very friendly and no pressure; wanted me to be happy with choice. Dan very nice and competent! More

My husband and I drove from Shadyside, OH to Columbus as we are looking around for cars. We stopped here and had an awesome experience. Friendly and helpful staff, great cars and well worth the drive! I b we are looking around for cars. We stopped here and had an awesome experience. Friendly and helpful staff, great cars and well worth the drive! I bought the perfect vehicle at a great price with the help of our sales person, Jimmy Holland. Thanks Toyota West! More

In for an oil change but Felix fix mildew from 2 years back. Great service since 1998 with all my cars. Ken Massey - 614-877-3835 Given the need for more char. then I will say my next car will back. Great service since 1998 with all my cars. Ken Massey - 614-877-3835 Given the need for more char. then I will say my next car will also be from Toyota West which is needed later this year for my son More

We always buy our cars from Matt. He treats us fairly and with respect. On our most recent purchase, we used the Toyota Employee discount so I know he didn't make a lot of money on this transaction. He and with respect. On our most recent purchase, we used the Toyota Employee discount so I know he didn't make a lot of money on this transaction. He still took the time to work up multiple options and give us attention. We'll be back in the fall to get a used car for our son. It will come from Matt. More

Just purchased a new Toyota Tundra from Toyota West. I'm very please with the overall transaction and all of the help I recieved. My salesman was Dean Mahalati and he was outstanding. Helpful, responsive, a very please with the overall transaction and all of the help I recieved. My salesman was Dean Mahalati and he was outstanding. Helpful, responsive, and he did everything he could do to make the process painless!! Thank you and I look foward to working with you in the future! Sincerely, Dennis E Hambel More