Toyota West
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I recently leased a new vehicle from this dealership. I I recently leased a new vehicle from this dealership. I contacted Craig a salesmen there who had been recommended by my son. My son recently lea I recently leased a new vehicle from this dealership. I contacted Craig a salesmen there who had been recommended by my son. My son recently leased a new Camry. He got a really good deal and after seeing the car, I thought it time for me to look into a new vehicle. I had been driving a 1986 Pontiac for the last six years and it was time for an upgrade. My initial contact was through a phone conversation. I had already visited another Toyota dealership and done some online research as to payments and terms currently being offered. The lease term and monthly payment was my greatest objective. Craig, my salesperson was courteous and thorough from the moment we first communicated. He did not try and sway me and listened to what I had to say. I told him that I wanted a Corolla and gave him an idea of the terms that were necessary for me to proceed with a purchase. He listened during our phone conversation of my wants and priorities. He then got back with me in a timely manner. He found the exact color I wanted, which that was one of the few things I could be flexible about, if my terms were met, he exceeded the challenge. Craig and Toyota West not only met my terms but gave me an upgrade package at no additional cost, keeping their word. I received exceptional service from the first contact and through follow-ups weeks later. I would recommend this dealership and my salesman Craig to anyone looking for a new car with no hassles. More
Craig listened to my interests and directed me to the appropriate truck. He did not try to steer me a more expensive vehicle like other dealers. Once we discussed the price, he was a man of his word and appropriate truck. He did not try to steer me a more expensive vehicle like other dealers. Once we discussed the price, he was a man of his word and didn't play any games during the negotiations. Overall I was very pleased with Craig and the entire sales team, they worked to earn my business and I would definitely return to this dealer and salesman when I am looking for a new vehicle. More
Matt Harris was on it from the very beginning of the sale. I wasn't even sure I wanted to buy but every doubt I had he had an answer to reassure me and take care of exactly want I wanted. I am very Sati sale. I wasn't even sure I wanted to buy but every doubt I had he had an answer to reassure me and take care of exactly want I wanted. I am very Satisfied with my purchase. And already recommending him to others. More
Craig is great. He tried his best to find the right car for us with nice price. We bought an 2011 camry LE. I would definitely recommend Craig and toyota west to my friends. for us with nice price. We bought an 2011 camry LE. I would definitely recommend Craig and toyota west to my friends. More
Had a great experience working with the folks at Toyota West. Great Customer service. Matt Harris was a pleasure to work with. Car had a few scratches that the body shop fixed and did an outstanding job. W West. Great Customer service. Matt Harris was a pleasure to work with. Car had a few scratches that the body shop fixed and did an outstanding job. Would definatley recommend and do business with them again! More
Great Service. Jimmy and Nick worked together to get the vehicle I wanted with all the features I desired. I had previously purchased my Matrix from Toyota West. I have had all my car maintenance handled vehicle I wanted with all the features I desired. I had previously purchased my Matrix from Toyota West. I have had all my car maintenance handled here, also. Everyone is friendly and professional and very informative.This is a really good car dealership. Peggy Janine Pell More
We have purchased two cars from Bart in the past three months. He has been nothing but professional, up front, honest, and responsive. He is patient when answering questions and uses no high pressure sa months. He has been nothing but professional, up front, honest, and responsive. He is patient when answering questions and uses no high pressure sales techniques. I have never had a better car buying experience. I've left dealers in the past wondering if they "got me" or not, but I am confident with Toyota West and Bart that I got a great price on a great car and will continue to receive great service. More
This experience was great from the sales assoc. down to the dealership. I talked to the sales assoc. prior to my visting the dealership and everything he quoted was accurate. He was waiting on us when we the dealership. I talked to the sales assoc. prior to my visting the dealership and everything he quoted was accurate. He was waiting on us when we arrived and we test drove the vehicle, signed the papers and were home in less than 1.5 hours. We were thrilled!! There was absolutely no pressure and he was a delight to work with. We'd definitely seek him out on our next purchase. More
Upon arrival I was cheerfully greeted by the service provider. He explained the time it would take to complete the service and directed me to the waiting area. My vehicle was taken back to service area provider. He explained the time it would take to complete the service and directed me to the waiting area. My vehicle was taken back to service area a little prior to my scheduled appointment . The service was completed in less time than anticipated and I greatly appreciate the dealership keeping appointments on time. More












