
Toyota World Of Lakewood
Lakewood Township, NJ
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856 Reviews of Toyota World Of Lakewood
I gave those ratings because my expierence with Toyota was great. Everyone there was friendly and very helpful..especially the employee who worked with me. Ashley de la rosa.she answered every question we was great. Everyone there was friendly and very helpful..especially the employee who worked with me. Ashley de la rosa.she answered every question we had and even after still emailed me to see how everything was running.i would deffinetly recommend this Dealer to anyone looking to buy a car.thanks Toyota! More
David Vosper is one of the nicest car salesmen I have ever worked with. If you plan on purchasing a vehicle from Lakewood Toyota, I would strongly recommend asking for David Vosper. His manager Mark Fu ever worked with. If you plan on purchasing a vehicle from Lakewood Toyota, I would strongly recommend asking for David Vosper. His manager Mark Fusco was also extremely helpful, nice and professional. I give them both an A+. The dealship as a whole was very pleasant and helpful. I would buy a car there again. More
David Vosper sold us our Toyota Prius on the spot. He was knowledgable, not pushy, honest and made our transaction pain free. We were lucky that the dealership had the exact car we wanted in stock and kn was knowledgable, not pushy, honest and made our transaction pain free. We were lucky that the dealership had the exact car we wanted in stock and knowing that, all concerned did everything in their power to accommodate all our needs so that we would be able to secure a deal without wasting our time. We had visited other dealerships in the area and non compared to Toyota of Lakewood. Everyone involved in our transaction was efficient, caring and very friendly. We've had great follow up on our purchase and have recommended the dealership and particularly David to all we know. This was our first Toyota purchase and we love the car. We've already had our 5000 mile check up and Bill West in the service department has been of great help to us. We would definitely buy another Toyota but only from Toyota of Lakewood. More
My 15 yr old Van finally died and I had to buy a new vehicle. I visited a few local dealers, knew I wanted a truck and finally found Dave at Lakewood. From the moment he said hello my wife told me we we vehicle. I visited a few local dealers, knew I wanted a truck and finally found Dave at Lakewood. From the moment he said hello my wife told me we were going to buy something form this guy because she felt comfortable with him. He was not the typical car salesman we encountered. Dave was patient, showed and let me drive several vehicles and spent a good deal of time helping me decide exactly which truck to buy. There was no pressure to buy and when he made me a deal I could not turn down the rest of the experience was just as good. In no time I was driving home in my new truck. It was a while since I bought a vehicle and wow how things have changed. I forget the Lady in finance who helped us after with the loan but she was an absolute pleasure to deal with. The whole experience had me taken back with how easy and enjoyable buying a vehicle could be. Lakewood Toyota definately has customer for life. Tim Brooke More
Drove one hour to purchase a used toyota, was promised a good price for the used car and trade in. Neither happened! The price was over 3,500 dollars. Ashley DeRose, the salesperson, was friendly. good price for the used car and trade in. Neither happened! The price was over 3,500 dollars. Ashley DeRose, the salesperson, was friendly. More
Dan Flynn is a friendly and personable guy and a pleasure to work with. I had gone to a dealership in my home state of Maryland where the sales manager was extremely rude and nasty (he told me that I didn't to work with. I had gone to a dealership in my home state of Maryland where the sales manager was extremely rude and nasty (he told me that I didn't know anything about car prices and that I was clueless on the reality of how the buying process works. And not only did he have the nerve to tell this to my face, but he also texted me this after I left! In actuality, I have done months of thorough research and am very knowledgeable about the value of both the Rav4 as well as the vehicle I was trading-in. But I digress.......). After this incident I knew I had to explore some other options and look elsewhere. It would have been much more convenient for me to purchase the vehicle there though, since the Maryland dealership had the vehicle I was looking for and are located close to my home. Thus, I was very tempted to swallow my pride and return there. However, I am glad I held out because I was able to get the deal I was looking for at Lakewood Toyota and didn't have to be angry with myself for giving my business to someone who was a jerk. In less than 3 hours after I arrived, I left the dealership with my brand new Rav4. Before leaving Dan took the time to show me all the features of the vehicle and even helped me set up my bluetooth. I would hesitate to recommend Dan (or Lakewood Toyota) to anyone. More
Mike was great--he answered all my questions and never made me feel rushed. He made me very confortable throughout the entire process. I felt he had a genuine interest in getting me what I wanted--not jus made me feel rushed. He made me very confortable throughout the entire process. I felt he had a genuine interest in getting me what I wanted--not just trying to make a sale. Eric is a very customer friendly asset to your business. The few obstacles encountered initialy were handeled in a quick and satisfying manner. Just recently an issue with my garage door opener developed and he took the time to immediately come to my home and resolved my problem. His attitude (as well as anyone I encountered at this dealership) has impressed me. More
Steve made the appointment process very easy; immediate attention upon arrival. Patience in helping me describe the "problem"; accommodating in phoning for additional information on warranty; reviewed all attention upon arrival. Patience in helping me describe the "problem"; accommodating in phoning for additional information on warranty; reviewed all work to be completed; arranged for a loaner vehicle; followed up with me regarding work in progress and completion time; Rich phoned exactly when I was told he would. Vehicle was ready and clean; Pick up easy and personalized; Rich described work performed and assisted with compleitng the transaction. Excellant service team and technicians. I'll be back and will refer others. More
We have been dealing with this dealership for over 30 We have been dealing with this dealership for over 30 years. 7 of our 9 Toyotas were purchased from Toyota World of Lakewood (our 1st being a 19 We have been dealing with this dealership for over 30 years. 7 of our 9 Toyotas were purchased from Toyota World of Lakewood (our 1st being a 1980 Corolla and our most recent a 2011 Avalon). Our only regrets were the 2 times we bought elsewhere. We won't mention the other dealership but it's in Toms River. The salespersons here have always been friendly and helpful, taking whatever time is necessary to make us happy. Our most recent experience with Bob Elwell and Eric Marin have again showed us that management obviously is not just concerned with profits but making the customer happy and feeling like family. We’ve never felt pressured into buying something we didn’t need or want. The service department personnel that we’ve dealt with (most notably Steve Hannah) have known us all these years and treat us as family. There were times when we considered buying an Altima or an Accord but then we thought about having to deal with another service department and we bought Toyotas so we could be serviced here. Salesman are there for you at the beginning but the service department is there a lot longer. It has been, is and we’re sure will always be, a pleasure dealing with this dealership. Long live Toyota World of Lakewood and we’re looking forward to seeing your renovation and expansion to both showroom and service department. More
We had a nice experience because Bob was very helpful and tried to accomodate us as much as possible by answering all our questions. The General Manager (we don't remember his name)was also very nice and hel tried to accomodate us as much as possible by answering all our questions. The General Manager (we don't remember his name)was also very nice and helped us choose the right car for us. We were able to finance with a lower interest rate than expected. They gave us a good discount on the extended warranty too. More