Toyota of Alvin

Toyota of Alvin contacted me saying they can beat any price. I took my offer from another dealer to them and they beat it!! Great staff and great experience!! I love my new Tundra!! price. I took my offer from another dealer to them and they beat it!! Great staff and great experience!! I love my new Tundra!! More

Great EXPERIENCE at Toyota of Alvin!!! I just recently purchased a 2020 Toyota Highlander. I am super happy with my experience overall with my salesman, finance department, and the sales ma I just recently purchased a 2020 Toyota Highlander. I am super happy with my experience overall with my salesman, finance department, and the sales managers! All sweet, honest people and play no games when it comes to getting what you want! They beat every offer I had, I definitely recommend them to anyone! More

They really scammed my mom out of her paid off car when she traded it for a Tacoma. The Tacoma was supposedly being sold for 31k then minus 11k for her trade in. But somehow when she got her payment notice she traded it for a Tacoma. The Tacoma was supposedly being sold for 31k then minus 11k for her trade in. But somehow when she got her payment notice a month later it showed the pay off at 45k. So they really screwed her and then stole her car. More

Dishonest, fraudulent Buyers and customers beware - their sales staff lie and rip off customers. Just check online! I would stay well clear until this business cleans up th Buyers and customers beware - their sales staff lie and rip off customers. Just check online! I would stay well clear until this business cleans up their practices and apologizes to their customers. More

SCAM ARTISTS! THE CLASSIC BAIT AND SWITCH ROUTINE They quote you a low price, then when it's time to sign the contract, they distract you from seeing the insanely THE CLASSIC BAIT AND SWITCH ROUTINE They quote you a low price, then when it's time to sign the contract, they distract you from seeing the insanely high final cost. They specialize in taking advantage of women that are not automobile and paperwork savvy. More

Run, don't walk away from this place. I have told everyone I know about the experience I had here. From the beginning to end it was bad. Was taken advantage of. Sale man lied. Finance lied. Look over everyone I know about the experience I had here. From the beginning to end it was bad. Was taken advantage of. Sale man lied. Finance lied. Look over EVERYTHING. I am looking to buy another car but would rather walk then to buy from this ripoff place. More

Never buy from these dealership Oct 8 2019 I went to Toyota Alvin website and I chat with online and few mins later I got a call from salesman al I ask him what’s best price u can do Oct 8 2019 I went to Toyota Alvin website and I chat with online and few mins later I got a call from salesman al I ask him what’s best price u can do on the Highlander Xle otd price I got quote from McCall sterling dealership 37600 dollars with msrp value 42157.00 they willing to do it for 37k otd and he said they would give me for 37k otd but never said that msrp value was 39k for that Highlander I stayed on my word when I went I didn’t check properly they had that car in. Cleaning already I told him I would have to leave from there dealership at 2pm but they couldn’t finish up my paperwork Till 2:30 pm I had to pick up son from school so I didn’t check again before I left from there when I check week later it had scratches where you open the drivers door I called them 5 times finally the manager isble came and said I would have to bring my Highlander there and have there people to look at it and then few mins later she called me back n said they can’t fix don’t come. If you people need car don’t get in to there talk n warranty for 100k Get everything in writing these people is not trustworthy they give More

I have nothing good to say about this dealership from sales, to finance, to service and customer service. I bought a 2019 Toyota Sienna SE in January. I dealt with Cowboy as my salesman and he refused to sales, to finance, to service and customer service. I bought a 2019 Toyota Sienna SE in January. I dealt with Cowboy as my salesman and he refused to give me the discounts the dealership gave me for being a repeat customer. The car I wanted they did not have in stock and had to get it from another dealership. Finance refused to give me a copy of the forms I signed that first day and made me put my $10,000. Down that night with no receipt when they got the car in days later a second finance man waited on me and added extra charges on to my financing. When I drove home and looked at the paperwork I saw I did not get my discounts and even worse that is not the car I agreed on the 1st day. CalledCowboy immediately when I got home after picking up my car and Customer service too many times to count never a reply after they told me they would check into it and get back with me. Went back for service and complained in person to Cowboy and finance and they said sorry we can’t help you your paperwork has gone into storage. Cowboy assured me he would get a copy and send it to me. I have never heard a word from them to this day. October 1,2019. I hope that dealership folds up and saves someone else from getting cheated and lied to. Next Toyota I buy will be at Community Toyota in Baytown. I live in Channelview and should have never driven to Alvin looking for a better deal. One upset and taken advantage of lady. More

Review of finance dept only The finance dept has made me lose all respect for this dealership. I cancelled my extended warranty 3 months ago and it has not been proved. The loan The finance dept has made me lose all respect for this dealership. I cancelled my extended warranty 3 months ago and it has not been proved. The loan company (mind you, it's Toyota Financial) have told me on 2 separate time periods that they haven't received any paperwork. Countless calls has been fruitless for the last 3 months. No one calls me back like they said they will. I no longer trust anything they say, especially Adam Delagarza and Brian Perez. More

Oil change I had to take my 2019 Toyota Corolla for the 10,000 mile oil change and tire rotation which is free. When they came back and told me my car was ready I had to take my 2019 Toyota Corolla for the 10,000 mile oil change and tire rotation which is free. When they came back and told me my car was ready and they went over my paperwork everything look good to them but I saw they had a check mark on the air filter line and I ask what is this and he said it was dirty and I ask to see the man in charge. Little did they know that the Saturday before I took it in I came to there place and brought a air filter which I put it in my car Sunday and the only place I drove my car was there to get a oil change. The guy look like he swallowed a cat. I told him I wonted to see the man in charge and they open my hood and took the air filter out and he said your right there nothing wrong with this. He said he was going to talk to the man in charge and said nothing to me just walked away As long as my oil change is free but I wouldn’t take it there after these people lying all the time More