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Toyota of Ann Arbor

Ann Arbor, MI

Overview
Reviews
Vehicles
4.3
111 Reviews
How is Dunning Toyota different? We are family owned and operated and have been dedicated to becoming a contributing partner in and around the Ann Arbor area for over 50 years. Creating positive, lasting change has been fundamental to our mission and we've proudly done so in many ways. From helping local charities to reducing our carbon footprint, we are invested in this place we call home. Since opening our doors, Dunning Toyota has kept a firm commitment to our customers to provide an excellent experience whether they are buying, leasing or servicing their vehicle. Our driving force comes from our core values: Commitment, Integrity, Respect, Loyalty and Discipline. This is what the Dunning Difference is all about. As our customer, here are some wonderful conveniences you can enjoy when visiting our LEED certified store: • Car wash with any Service • Bigger Service Lanes • Expanded waiting area with comfortable seats, tables and free Wi-Fi • Complimentary coffee and other hot drinks • Free shuttle services available • Heated Delivery Area • An expanded, well lit, temperature controlled indoor showroom area for an easier and more pleasant shopping experience. ...Plus lots more. Come check us out!
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3745 Jackson Road

Ann Arbor, MI

48103

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Showing 111 reviews

August 01, 2024

Great service as always by Toyota Ann Arbor! See you in 5k miles! Thank you! More

by lowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay, Jeff Kessler, Joe Barba
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Aug 02, 2024 -

Toyota of Ann Arbor responded

Lowell, your kind review warms our hearts! Thank you from the Toyota of Ann Arbor Team.

July 22, 2024

We had the pleasure of working with Keith Brooks when buying my new 2024 Toyota Land Cruiser. He was helpful in every aspect of the sale and personally excited for us to become owners of this iconic veh More

by kkjbrown23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Brooks
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Jul 22, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that Keith provided such excellent service during your purchase at Toyota of Ann Arbor. Enjoy your new 2024 Toyota Land Cruiser, and thank you for the recommendation!

July 14, 2024

Very good quality product services and given the service done very quickly help up the great work More

by Hailuzeita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas , Dusty Orick
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Jul 15, 2024 -

Toyota of Ann Arbor responded

We are so happy that our Toyota of Ann Arbor team earned your five stars. Thanks for your support!

July 09, 2024

Hunter found the perfect Corolla for me and reviewed the features with me—I bought it and had it to drive home Monday. Thanks Hunter More

by Dr. Fox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Blackwood
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Jul 09, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that Hunter helped you find the perfect Corolla at Toyota of Ann Arbor! Enjoy your new ride and thanks for sharing your experience with us!

July 01, 2024

Disappointed about the quality of the Prius, hope they can get better in the future. After 4 years of owning a brand new Prius from this dealership, the paint started to peel off. They checked the car and More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Clay, Jeff Kessler, Joe Barba
Report | Print
Jul 01, 2024 -

Toyota of Ann Arbor responded

Jorge, I'm sorry to hear about the paint issue with your Prius. We strive for high quality and it's disappointing that this happened after just four years. I'd like to discuss this further and see how we can assist you better. Please reach out when you have a moment. Thank you, David Clay - Service Manager - 734-997-7600 Ext 256

June 28, 2024

Prices have tripled since my last oil change and I didn’t even get the complimentary car wash. More

by K Steller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay
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Jun 28, 2024 -

Toyota of Ann Arbor responded

Thank you for sharing your feedback. We always strive to offer excellent value and top-notch service, so I apologize if we've missed the mark here. I will make note of the oversight with the carwash and ensure we improve for you next time. Thank you, David Clay - Service Manager - 734-997-7600 Ext 256

June 18, 2024

Service employees were very informative and helpful. The car was ready for pickup at the promised time and every thing was completed as promised. More

by csheets526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay
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Jun 18, 2024 -

Toyota of Ann Arbor responded

Thank you for sharing your experience! We're glad to hear our service team at Toyota of Ann Arbor met your expectations and had everything ready on time. Safe travels!

June 12, 2024

Terence Cole was polite and professional he represented the dealer ship in a manner that was to be expected. I was most impressed by the entire teamwork being done at Toyota, I felt as though I had been p More

by pizialirl27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Cole
Report | Print
Jun 13, 2024 -

Toyota of Ann Arbor responded

We're glad to hear Terence and the team at Toyota of Ann Arbor made such a positive impression. Thanks for sharing your experience!

June 05, 2024

I haven’t been to a nicer place! Every person there is superb !!! Thank you for you grace ♥️ More

by Flo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kersey
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Jun 06, 2024 -

Toyota of Ann Arbor responded

Flo, your kind words made our day. Thanks for choosing Toyota of Ann Arbor - see you down the road!

May 31, 2024

I dealt with Terence in the Service Department when I took my car in for its first service visit and he was very polite and I asked him several questions which he answered for me without any hesitation. More

by khensley614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornell Oden (Sales), Terence (Service)
Report | Print
Jun 03, 2024 -

Toyota of Ann Arbor responded

We're delighted to hear that Terence provided excellent service during your visit at Toyota of Ann Arbor. Thanks for sharing your positive experience with us!

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