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Toyota of Ann Arbor
Ann Arbor, MI
97 Reviews
How is Dunning Toyota different?
We are family owned and operated and have been dedicated to becoming a contributing partner in and around the Ann Arbor area for over 50 years. Creating positive, lasting change has been fundamental to our mission and we've proudly done so in many ways. From helping local charities to reducing our carbon footprint, we are invested in this place we call home.
Since opening our doors, Dunning Toyota has kept a firm commitment to our customers to provide an excellent experience whether they are buying, leasing or servicing their vehicle. Our driving force comes from our core values: Commitment, Integrity, Respect, Loyalty and Discipline.
This is what the Dunning Difference is all about.
As our customer, here are some wonderful conveniences you can enjoy when visiting our LEED certified store:
• Car wash with any Service
• Bigger Service Lanes
• Expanded waiting area with comfortable seats, tables and free Wi-Fi
• Complimentary coffee and other hot drinks
• Free shuttle services available
• Heated Delivery Area
• An expanded, well lit, temperature controlled indoor showroom area for an easier and more pleasant shopping experience.
...Plus lots more. Come check us out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 97 reviews
December 02, 2023
We called the dealer at opening time to confirm the availability of a certified Avalon Limited. They said that it was available, so we set up an appointment to go see it after work. We conveyed to the availability of a certified Avalon Limited. They said that it was available, so we set up an appointment to go see it after work. We conveyed to the sales rep that we lived 50 miles away so it would take us a while to get there. We drove over an hour, battling bad weather and rush hour traffic, only to be told that the car had sold earlier that day when we finally arrived. Instead, we were presented the opportunity to purchase an absolute base model with none of the features that we were looking for. How lovely. Honestly, watching paint dry would’ve been a better use of my Friday night. Needless to say, we prefer to do business with people that value transparency and their customers’ time. And yet… I feel the need to say it here. More
by Daniel
Employees Worked With
Other
November 08, 2023
I found that everyone I interacted with was courteous and efficient. They told me what to expect and the possible cost. The work was done promptly. efficient. They told me what to expect and the possible cost. The work was done promptly. More
by BSquared
Employees Worked With
David Clay
November 01, 2023
I worked with 2 people named Connor to make this happen. Both worked with me and made the deal happen. Highly recommended dealership and staff. Both worked with me and made the deal happen. Highly recommended dealership and staff. More
by nullobject001
Employees Worked With
Connor Lehn
October 26, 2023
By far the best dealership I have been to. Southeast Michigan is lucky to have it. From the moment I pulled into the service drive I was tread with respect and that my time was valuable. Do Southeast Michigan is lucky to have it. From the moment I pulled into the service drive I was tread with respect and that my time was valuable. Doug was incredibly efficient and the technician was also fast and thorough treating my car like it was his own. I will definitely be back More
by Jshelton1975
Employees Worked With
Doug Balogh , David Clay, Jeff Kessler, Joe Barba
October 16, 2023
Working with Joey Pryor was great prior to sale. After, not so much. Lies and denial. Running Boards were not on the truck--Joey said we received a discount for them. Not true--no discount & no ru After, not so much. Lies and denial. Running Boards were not on the truck--Joey said we received a discount for them. Not true--no discount & no running boards and no notice of them missing prior to delivery. Still working on it with Tony Khalil. Also upon delivery of the truck there were spots on the paint and windows. Joey indicated they should come off with wash-even though delivery driver had said it had just been washed and they wouldn't come off. Still working on it with Tony Khalil. Shame, shame. Interesting: Joey Pryor is not listed in sales department on this site. More
by Julie J
Employees Worked With
Joey Pryor, Tony Khalil
September 20, 2023
Took almost five hours to get my car Then the increased the price I was Originally given. Almost walked out Then he tried to sweeten the deal, but just moved around some numbers. Never going back the price I was Originally given. Almost walked out Then he tried to sweeten the deal, but just moved around some numbers. Never going back More
by hwkns18
Employees Worked With
Zack Johnson
