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Toyota of Boardman - Service Center

Boardman, OH

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65 Reviews

65 Reviews of Toyota of Boardman - Service Center

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August 09, 2016

Satisfied customer The Service Department is awesome!! Efficient, informative and reliable!! Also, very friendly and they go out of their way to assist you!! So glad th More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2016

Service department was great. I called the service department to get my sienna an oil change. They were able to get me right in with no problems. I pulled right into More

by Chris6050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2016

Love my new truck! I was very impressed with how prepared & knowledgable the salesman Justin was & so happy he was able to find me the truck color I wanted. More

by mk7ofdiamonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bailey
Jun 19, 2016 -

Toyota of Boardman responded

Justin certainly is our truck guy. Glad to hear you got the truck you wanted and he was able to help you through the buying process in a quick and easy fashion. We hope to see you again soon. Stephanie DiCarlo Sales Manager

February 02, 2016

Very satisfied I truly appreciated the service coordinated by Mr. Boyer. The Service Department was able to work on my vehicle that day and provided a rental car in More

by ckalinyak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Boyer
Feb 02, 2016 -

Toyota of Boardman responded

Thank you so much for such a nice review for our service department. As s new employee to that position it's so great to know he's pleasing customers like you. Thank You Stephanie DiCarlo Sales Mgr

January 20, 2016

Assistance with out of state service I contacted this dealer after searching the internet for information regarding an update to the Nav system on a 2012 Prius V. I live in Santa Barbara More

by rob051920
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Zuckla
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2015

They definitely put their customer first! I had a mishap with another dealership, and Dave and Sam were both amazing in getting it taken care of for me - no questions asked!! Awesome service!! More

by Jenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Samantha
October 10, 2015

Excellent service department You feel like they are being honest and fair with you when you have a question or concern and I appreciate that. Service is always done in a reasonabl More

by Toyota314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2015 -

Toyota of Boardman responded

What a fantastic review for our staff!! Thank you so much for sharing your experience here at the store. I am so glad that you feel so comfortable with our staff members. We hope to see you again soon. Stephanie DiCarlo Sales Manager

April 10, 2015

Fan-Friggin-Tastic!! Joanna was such a huge help to me! I brought my Pontiac in to get a diagnosis. She was really upfront and explained everything to me. 10/10 would go a More

by clpapapa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2015 -

Toyota of Boardman responded

Thank you for such a nice review. So often we forget the importance of our fantastic service team. Joanna is such an asset to the team. I'm so glad you shared this review for others to enjoy. Stop by anytime to see us. Thank you, Stephanie DiCarlo Sales Manager

April 01, 2015

6 month service + remote stater install Scheduled when it was convenient for me. Very courteous. And explained my options for accessories. Made sure I knew the vehicle service and accessory More

by Rmseach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Toyota of Boardman responded

Sounds like you received world class service from our Customer Relations Manager. Jessica is here everyday to make sure your service and accessory needs are properly set up and delivered. Thank you so much for sharing your experience. Thank You Stephanie DiCarlo Sales. Manager

February 22, 2015

Remote starter Jessica was extremely knowledgable and very helpful She followed up with requested information. Quickly and made the experience very easy I would re More

by Kp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica ?, Andrew Lattner
Feb 22, 2015 -

Toyota of Boardman responded

What a nice review for our Customer Experience Manager Jessica. Not only is she here to make your delivery and service experience exceptional, but she also is here for any accessory sales too. Thank you for sharing. We are glad you are a happy customer. We hope to see you soon. Stephanie DiCarlo Sales Manager

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