Toyota of Boerne
Boerne, TX
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Excelent customer service! Julian Pena was very attentive and professional. He was expecting us when we arrived! Showed us the vehicle and gave us the best deal. I Highly reco Julian Pena was very attentive and professional. He was expecting us when we arrived! Showed us the vehicle and gave us the best deal. I Highly recomended him! More
★★★★★ Christopher Reed provided an outstanding experience during our purchase of a 2025 Camry at Toyota of Boerne. He was attentive, knowledgeable, and patient throughout our visit. He took our qu experience during our purchase of a 2025 Camry at Toyota of Boerne. He was attentive, knowledgeable, and patient throughout our visit. He took our questions seriously and helped us feel confident about the vehicle we chose. Christopher is quite possibly the best salesman we have encountered in our lifetime of purchasing vehicles. His approach made a lasting impression, and we would gladly work with him again. We highly recommend Christopher to anyone shopping for a Toyota. More
I drove 4½ hours from DFW to buy a 2021 GR Supra from Toyota of Boerne, and Sean Dimarco made the whole process smooth and stress-free. He answered every text quickly, sent a walkaround video, and got me Toyota of Boerne, and Sean Dimarco made the whole process smooth and stress-free. He answered every text quickly, sent a walkaround video, and got me a clean, itemized buyer's order with no surprise add-ons before I ever made the drive. He held the car for me and kept everything transparent from start to finish. The car was exactly as described, and it's certified with a clean history. If you're buying from out of town, ask for Sean. Highly recommend! More
I am 100% Disappointed in Vic Vaughan Toyota of Boerne. My wife and I have bought a Brand new Limited Tundra in 2022. Than we traded in the 2022 model and bought a Limited 2024 Tundra with ALL the extra wa My wife and I have bought a Brand new Limited Tundra in 2022. Than we traded in the 2022 model and bought a Limited 2024 Tundra with ALL the extra warranty packages that would cover the Tundra from Bumper to Bumper if anything breaks , tears , scratch Toyota would swap out the parts per sales rep of Toyota with this extended warranty package. Fast forward almost 2 years later. My wife takes the 2024 Tundra to Toyota of Austin to do a regular maintenance oil change and tire rotation. Wife drives home all done. 10 weeks later wife was pulling up in the drive way and I hear scratching noise as she pulls up I notice 1 of the hubcap is loose and rattling. I noticed one of the 2 bolts was missing which is causing the rattling noise and also scratched up the rim real bad. Well apparently the service rep at Toyota Austin did not tighten the hub cap properly cause 1 bolt was missing while the only other bolt was loose which cause the scratches on the rim. I checked the other 3 hubcap and another hubcap on the rear passenger side was also loose but not loose enough to cause any scratches yet. Anyway we just took the Tundra in and the service department refused to replace the scratched rim said it was not covered by our warranty? This was not a warranty problem Toyota. This was a personnel problem by your own Toyota employee lack of properly securing the hubcaps!!!!! We also address there was chip paint off the running board on the passenger side where we bought the running boards from Toyota that was added on after we purchased the 2024 Tundra. This is a warranty issue and Vic Vaughn of Toyota your service rep told my wife to paint it black and that would fix the issue? I am like WHAT??? We paid Several Thousands of dollars for this extra warranty for your service rep to tell my wife to paint it black where the paint came and you will be fine? Vic Vaughn Toyota of Boerne I hope everyone reads this Bad Review! This is garbage customer service especially when we spent Thousands of dollars on a warranty that supposedly to COVER BUMPER TO BUMPER of DENTS, SCRATCHES , BROKEN, TORE or ANYTHING in the next 7 YEARS and here we are in year 2 and you will not cover your own Faulty workmanship and your own faulty equipment that paint chip off. We spent thousands of dollars on extended warranty. Toyota comments is WARRANTY DOES NOT COVER SCRATCHES and CHIP PAINT, YET WE WERE SOLD BY TOYOTA SALESREP COVERS BUMPER TO BUMPER COVERAGE!!! Toyota of Boerne mangement tells me we do not cover what was said to us by their sales rep who works for you! You rather screw us for thousands and wash your hands clean!!! Learn the word INTEGRITY and STAND by your commitment!!!! Stay away from this car dealership!!!!! More

