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Toyota of Boerne
Boerne, TX
1,849 Reviews
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Showing 1,849 reviews
November 02, 2026
⭐⭐⭐⭐⭐ 5 Stars – Best Car Buying Experience at Toyota of Boerne! I had such a wonderful experience purchasing my new Toyota RAV4 at Toyota of Boerne, and a big part of that was thanks to Julian Pena! Boerne! I had such a wonderful experience purchasing my new Toyota RAV4 at Toyota of Boerne, and a big part of that was thanks to Julian Pena! From beginning to end, Julian was incredibly helpful, patient, and knowledgeable. He kept me in the loop throughout the entire process, answered all my questions, and made everything feel easy and stress-free. What I appreciated most was his easygoing personality and the fact that I never felt pressured or rushed. He genuinely made this one of the best car-shopping experiences I’ve ever had! I also want to mention how nice and welcoming the dealership was! The waiting area was comfortable, and I loved that they even had a little bistro where you could relax and grab something while waiting or transitioning between departments. It’s those little touches that make the experience even better. The entire process was smooth, organized, and enjoyable. I’m absolutely loving my new RAV4 and couldn’t be happier with my purchase! If you’re shopping for a Toyota, I highly recommend Toyota of Boerne, and definitely ask for Julian! Thank you for making what can sometimes be a stressful experience such a positive and memorable one! 🚙🤍 More
by LizTxGal
Employees Worked With
Julian Pena
November 01, 2026
Best experience today with Edgar in Sales helping me with my purchase! He was very attentive and communicative over the phone with my needs, he called me to check in every time he said he would, his expertis my purchase! He was very attentive and communicative over the phone with my needs, he called me to check in every time he said he would, his expertise was the seal of the deal on my whole experience. Also Esteban in Finance was just the same and made me feel very comfortable with my purchase! Go for Toyota Boerne in your next Toyota purchase and ask for Edgar and Esteban!! More
by squadrico_0211
Employees Worked With
Edgar, Esteban
November 01, 2026
⭐⭐⭐⭐⭐ I highly recommend to Kuya Russell Sitjar! From the very beginning, the availability, pricing, communication, and reliability were amazing. He actually helped us find affordable parts for ou From the very beginning, the availability, pricing, communication, and reliability were amazing. He actually helped us find affordable parts for our car and made sure I understood what needed to be done. The pricing was very reasonable, especially for the quality and speed of the work.!! More
by Than Htay
Employees Worked With
Russell Sitijar
October 31, 2026
Jeremy was a phenomenal sales representative! He was extremely patient with me and worked with me to find a vehicle that fit my needs. I was there for two days, and he never once made me feel lik He was extremely patient with me and worked with me to find a vehicle that fit my needs. I was there for two days, and he never once made me feel like I was wasting his time. I will definitely be referring others to him. Esteban was also wonderful on the finance side and took the time to explain everything thoroughly. Overall, the customer service was outstanding. They truly go above and beyond for their customers. More
by Liz.christ217
Employees Worked With
Jeremy
October 26, 2026
⭐⭐⭐⭐⭐ Exceptional Experience with Lex at Toyota of Boerne! I can’t say enough great things about Lex at Toyota of Boerne! My wife, Lori, and I recently purchased her brand-new Toyota Grand Highland Boerne! I can’t say enough great things about Lex at Toyota of Boerne! My wife, Lori, and I recently purchased her brand-new Toyota Grand Highlander, and the entire experience was absolutely exceptional! From start to finish, Lex went above and beyond to make sure we were taken care of. Her professionalism, honesty, communication, and genuine commitment to customer satisfaction truly set her apart. She was knowledgeable, patient, incredibly responsive, and made the entire process smooth, easy, and enjoyable. What impressed me most was that Lex genuinely cared about making sure we were happy with our purchase. No pressure, no games, just exceptional service and someone who truly values her customers. Most importantly, Lori absolutely LOVES her new Grand Highlander! Seeing how happy she is makes the entire experience that much better. Lex didn’t just earn our business — she earned our trust, loyalty, and future business. That’s something that can’t be overstated! If you’re looking for a vehicle, I highly recommend Toyota of Boerne, and specifically Lex. She’s an absolute rock star and exactly the kind of person you want helping you with such an important purchase. Thank you, Lex, for going above and beyond and taking such great care of our family. You knocked it out of the park! More
by Lawleysam
Employees Worked With
Lex
October 25, 2026
We purchased a 2015 Toyota Rav 4 and our experience with the sales associates were amazing. Jeremy Salinas and Matt gave us outstanding customer service. the sales associates were amazing. Jeremy Salinas and Matt gave us outstanding customer service. More
by encisn32
Employees Worked With
Jeremy Salinas
October 20, 2026
Zero stars if I could. Textbook bait-and-switch operation. I spent days coordinating with someone who claimed to be a sales agent, confirming availability and pricing on Textbook bait-and-switch operation. I spent days coordinating with someone who claimed to be a sales agent, confirming availability and pricing on a specific new Corolla LE. Less than an hour before driving 45 minutes out to Boerne during rush-hour traffic, I called to confirm the car was physically on the lot and ready. When I arrived, the vehicle did not exist on their lot. The person I had been speaking with was nowhere to be found (classic BDC rep masquerading as a sales agent). Even worse, the car had reportedly been unavailable for days—yet Toyota of Boerne actively kept the listing and pricing live on their website, which is a direct violation of Texas vehicle advertising regulations regarding phantom inventory. To cap it off: Financing misrepresentation: The promotional 0% for 72 months financing that had been confirmed in writing before my arrival was abruptly retracted. Mandatory junk fees: When discussing alternative inventory, they pushed several non-negotiable dealer add-on fees and refused to budge—including a mandatory "Toyota of Boerne Care" package that is essentially standard ToyotaCare rebranded at an inflated cost. This store relies on outdated, old-school dealership tricks: get the customer on the lot under false pretenses, waste their evening, and try to wear them down into bad numbers. Save yourself the drive up I-10 and take your business to a dealership in San Antonio that actually respects your time and operates with basic transparency. More
by steven.zepeda
Employees Worked With
Raul Lopez
October 20, 2026
I purchased a gold certified preowned Toyota RAV4 from Toyota of Boerne today. Alex Shamas, the sales representative, and Ross. Bernal, finance manager, made it the best car buying experience I have ever Toyota of Boerne today. Alex Shamas, the sales representative, and Ross. Bernal, finance manager, made it the best car buying experience I have ever had. I will definitely recommend Toyota of Boerne in the future. More
by Nancy R
Employees Worked With
Alex Shamas, Ross Bernal
