
Toyota of Bowie
Bowie, MD
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The efficiency and professionalism displayed are truly commendable. Knowing the service was completed quickly while maintaining a friendly atmosphere is reassuring. This combination of speed and positiv commendable. Knowing the service was completed quickly while maintaining a friendly atmosphere is reassuring. This combination of speed and positive interaction creates a truly exceptional experience. More
I dropped my car off on Friday for the dealership to address a recall issue and had an 8:30 am appointment. At noon, I received a call informing me that, due to the recall parts being on a first-come, f address a recall issue and had an 8:30 am appointment. At noon, I received a call informing me that, due to the recall parts being on a first-come, first-served basis (something I was unaware of and doubt is accurate), they lacked the necessary part in stock when they were ready to begin working on my car. I was the second appointment of the day. I left my car overnight for them to tackle first thing Saturday morning, but it wasn't ready until noon. Moreover, the shuttle service they usually provide during the week isn’t available on weekends. Visiting this dealership turned out to be a significant waste of time and a major inconvenience. I will not return for future services. More
2 hour wait for oil change. I asked if tire psi was check and imani said yes but it wasn't and all tires were low on air when i checked at home I asked if tire psi was check and imani said yes but it wasn't and all tires were low on air when i checked at home More
We worked with Mr Sheikh, who was very polite and pleasant to do business with. He answered all of our questions and kindly accommodated us on two test drives. All of the paperwork was taken care of pleasant to do business with. He answered all of our questions and kindly accommodated us on two test drives. All of the paperwork was taken care of quickly and we were excited to drive away in our new car. More
Mohammed is professional, straight forward matter-of-fact about the work that needs to be done. I was given a report regarding the service. I was in and out in a timely manner. matter-of-fact about the work that needs to be done. I was given a report regarding the service. I was in and out in a timely manner. More