Toyota of Bowie
Bowie, MD
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I had a nail in my tire and i even had the tire warranty. When I brought my vehicle in, I also decided to get an oil change. The service advisor informed me that I would be receiving a new tire under the war When I brought my vehicle in, I also decided to get an oil change. The service advisor informed me that I would be receiving a new tire under the warranty and charged me $48 for mounting and balancing. A few days later, I discovered that the tire had not been replaced at all. In fact, it was the same tire, and the original nail was still lodged in it. If a replacement tire was not available or not covered, I would have appreciated an honest explanation. What is most disappointing is that the tire was not even properly repaired—the nail was never removed or patched. I am very dissatisfied with the service I received and would appreciate an explanation as well as a resolution to this issue. More
Sat for 2hours than was told lug nuts on 2026 was stripped this is the second time they did this went to Waldorf Toyota and they didn’t see the problem stripped this is the second time they did this went to Waldorf Toyota and they didn’t see the problem More
Jose Perez is an excellent service technician. He is detailed oriented and very professional. I would highly recommend him as your service technician. I have worked with him for almost 2 years He is detailed oriented and very professional. I would highly recommend him as your service technician. I have worked with him for almost 2 years. The entire team at Toyota of Bowie are nice and respectful. Would highly recommend to go there for your car service needs. More


