Toyota of Bowie
Bowie, MD
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The service center at Toyota of Bowie is trustworthy with knowledgable and kind people. My service advisor Jose is sincere and considerate, and he recommended the right services. The shuttle driver is profes knowledgable and kind people. My service advisor Jose is sincere and considerate, and he recommended the right services. The shuttle driver is professional too and I enjoyed the ride. Thanks. More
It was a quick and friendly check-in to clear communication throughout, the experience was hassle-free. The service advisor (Mohamed Janneh) was transparent about recommendations--no hard sel communication throughout, the experience was hassle-free. The service advisor (Mohamed Janneh) was transparent about recommendations--no hard sell, just honest advice, and also reviewed the work performed. The waiting area was clean with coffee and Wi-Fi. Exactly what you want from a dealership visit. 5 stars. More
Bowie Toyota service department is top notch. Service advisors are knowledgeable and helpful. I’ve been using the Bowie service center for the last 10 years or so and have never been disappointed Service advisors are knowledgeable and helpful. I’ve been using the Bowie service center for the last 10 years or so and have never been disappointed or had an issue. More
Karl provided exceptional customer relationship management! He should be commended for his professionalism, knowledge, and ability to deliver OUTSTANDING customer service. His service should be emu management! He should be commended for his professionalism, knowledge, and ability to deliver OUTSTANDING customer service. His service should be emulated at all levels, especially when listening and delivering exemplary results. Kudos to a job well done! More
Our service representative Karl was superb, outstanding, and simply exemplary in delivering customer service. He also possess. exceptional knowledge about our vehicle and should be commended for perfect cus and simply exemplary in delivering customer service. He also possess. exceptional knowledge about our vehicle and should be commended for perfect customer relations service, too. More
Customer service is not the focus. Had to call to find out the status of my car. Placed on hold 3 times, finally got status after 30 mins on hold, because my agent went home and no o Had to call to find out the status of my car. Placed on hold 3 times, finally got status after 30 mins on hold, because my agent went home and no one was tracking my car. More
It was very easy to make an appointment. My service agent, Karl was EXTREMELY helpful, friendly, knowledgeable, courteous and professional. This kind of service is appreciated. My service agent, Karl was EXTREMELY helpful, friendly, knowledgeable, courteous and professional. This kind of service is appreciated. More


