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Toyota of Bowie

Bowie, MD

4.5
1,114 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,114 reviews

July 11, 2026

Memuna was wonderful! Helpful as always. I love working with her. Great service, no problems. More

by mtbugg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Memuna, Aaron Slaughter
Jul 12, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

July 11, 2026

Lewis Grimes has always gone above and beyond in helping me maintain my Toyota vehicle. He is a great asset to the service center of this dealership. More

by michele.a.towle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Jul 12, 2026 -

Toyota of Bowie responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

Terrible experience. Buying the car was an extremely unsatisfactory as they tried to cut corners in everything. Since buying the car on May 11 we have been calling non st More

by NNayeem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No Managers ever pick up the phone or respond to emails , Aaron Slaughter, Rose Bayat
July 10, 2026

I really love obtaining my car repairs at the Toyota Group 1 in Bowie, Maryland especially dealing with my personal service representative Danny Korode. Danny keeps it real when it comes to explaining More

by sdavis3625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Korode
Jul 12, 2026 -

Toyota of Bowie responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

This was the first servicing of my new Camry. It was a good experience. The service advisor was very good. More

by mariposa2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justus Hardy, Aaron Slaughter
Jul 12, 2026 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 10, 2026

I've used this Toyota dealership for most of my major service requirements. They've always been up-front about the cost of the services and pretty spot on about completion times. I would use them again. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Munoz, Aaron Slaughter
Jul 12, 2026 -

Toyota of Bowie responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2026

I have had a fairly good experience for many years. But lately I've not gotten a good feeling about the results of request for certain analysis with regards to issues I am having on my vehicle. I have More

by photobugsp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meme Janneh
July 08, 2026

I had a great experience! The service manager Daniel was very knowledgeable and courteous. I highly recommend Toyota of Bowie for both Sales and Service! They go above and bey More

by Amr8314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel K. In the Service Dept. He was the best!! , Aaron Slaughter, Rose Bayat
Jul 10, 2026 -

Toyota of Bowie responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2026

Good service provided by the technicians. The waiting rooms gives the customer a relaxing atmosphere as you wait for your vehicle to be serviced. More

by joymcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderhurd
Jul 10, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 08, 2026

BLUF: The absolute WORST service department and aftersale support is atrocious. You may get a good deal here but hope you don't need anything after you sign and drive off! My first purchase from here wen More

by ZackUSAF82
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Haag
Jul 10, 2026 -

Toyota of Bowie responded

Thank you for taking the time to share your feedback. We are disappointed to hear that your experience after purchasing your vehicle did not meet your expectations. We understand how frustrating it can be to receive pricing information that differs from the final repair estimate, encounter concerns with your vehicle, and experience delays when seeking assistance. We also recognize the importance of timely communication regarding registration matters, especially when a temporary tag is approaching expiration. At Toyota of Bowie, we strive to provide the same level of service after the sale that we provide during the purchase process, and it is clear from your review that we fell short of that standard. We appreciate you bringing these concerns to our attention. We would welcome the opportunity to review the circumstances surrounding your registration status, the windshield quote, and your interactions with our team so we can better understand what occurred and work toward a resolution. Please contact our management team directly at your earliest convenience so we can discuss your concerns in greater detail. Thank you for your feedback and for giving us the opportunity to address these matters. We wish you the best with your Supra and hope to have the opportunity to restore your confidence in our dealership. Regards, Dave Gruner General Manager - Group 1 Toyota of Bowie (240) 927-4200 dgruner@group1auto.com

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