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Toyota of Bowie

Bowie, MD

4.5
1,005 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,005 reviews

April 09, 2026

The service center at Toyota of Bowie is trustworthy with knowledgable and kind people. My service advisor Jose is sincere and considerate, and he recommended the right services. The shuttle driver is profes More

by cs8899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
April 09, 2026

My customer service representative was extraordinary. Professional. Courteous.. I’ll recommend him to potential future clients. More

by rthompson12809@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
April 08, 2026

Rizwan did an amazin job. Transaction went really smoothly. I would recommend my friends and family. More

by unr3alboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rizwan
April 08, 2026

It was a quick and friendly check-in to clear communication throughout, the experience was hassle-free. The service advisor (Mohamed Janneh) was transparent about recommendations--no hard sel More

by Taiwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Janneh
April 07, 2026

Bowie Toyota service department is top notch. Service advisors are knowledgeable and helpful. I’ve been using the Bowie service center for the last 10 years or so and have never been disappointed More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
April 06, 2026

Karl provided exceptional customer relationship management! He should be commended for his professionalism, knowledge, and ability to deliver OUTSTANDING customer service. His service should be emu More

by gregory_molock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl , Aaron Slaughter, Rose Bayat
Apr 07, 2026 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2026

Our service representative Karl was superb, outstanding, and simply exemplary in delivering customer service. He also possess. exceptional knowledge about our vehicle and should be commended for perfect cus More

by gregory_molock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl
Apr 07, 2026 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2026

Service advisor Imani Andrea did an excellent job making sure my car was read properly More

by ELFRANCTEETWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani Adrea, Aaron Slaughter
Apr 07, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

April 05, 2026

Customer service is not the focus. Had to call to find out the status of my car. Placed on hold 3 times, finally got status after 30 mins on hold, because my agent went home and no o More

by Jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Apr 07, 2026 -

Toyota of Bowie responded

We apologize for the lack of communication and difficulty reaching updates on your vehicle. This is not the experience we aim to provide. Your feedback will be addressed with our team to improve follow-up and accountability moving forward. Edbyn Lopez Service Manager - Toyota of Bowie edbynlopez@group1auto.com 240-927-4267

April 04, 2026

It was very easy to make an appointment. My service agent, Karl was EXTREMELY helpful, friendly, knowledgeable, courteous and professional. This kind of service is appreciated. More

by dcfree63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Aaron Slaughter, Rose Bayat
Apr 07, 2026 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! If you have any further questions, please give us a call. We're always happy to help!

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