I found a listing on Toyota of Bowie's website for a late-model used vehicle I was seeking one week ago. Over the past week, both my wife and I made a few different visits to the dealer to inspect and drive the vehicle. We had lengthy conversations with the sales person and the manager; they knew we were interested. At some point over the past few days, the dealer apparently removed the specific identifying information for this vehicle, including pictures, from its website and replaced it with a "generic" listing with a price that was $4,000 higher than what I had relied upon originally. Nobody at the dealership informed us of this development during our visits there this past week, including a visit yesterday, even though they knew we were seriously interested in the vehicle and had seen the original listing online.
When I returned today to make a deal to purchase the vehicle, I was told the Internet price upon which I had relied was "a mistake" (even though the original price was absolutely consistent with the advertised prices for the same model offered by other dealerships). The new price was suddenly $4,000 higher. They offered to discount the new price by $3,000 - still $1,000 over the original online price that I was relying upon to negotiate a final deal.
I have purchased used (and new) vehicles several times over the years and expect certain sales tactics and "games" that sometimes cross the line of being ethical. But today's shenanigans were simply sad and disgusting. Really impressive, Toyota of Bowie.