Toyota of Bowie

I got the vehicle I wanted because i of Uwone. I told him what I was looking for and he found the right vehicle at the right price. He worked with me all day to make sure I got what I wanted and I left with me new car!! I highly recommend him!! And Toyota Bowie!

I recently purchased a new Toyota Highlander 2018 from Toyota of Bowie, and my sales consultant was Fayyaz khan. He was superb. Professional in all manner, knowledgeable of his product and excellent to work with. Fayyaz is easy to work with, understands the informed purchaser mindset, and is ready to support the sale in every way possible. He was with me till 1:30am to provide me all the services that was possible for him. He is simply the best! KHAN made my purchasing experience the best I have had in the new car market. Kudos to FAYYAZ and the entire Bowie team. Well done!

KeVon is great and 1 call got me the vehicle and deal I wanted. I would recommend all my family and friends. The staff was great.

My salesperson (Fayyaz khan) was fantastic. He was incredibly friendly, informative, and Very helpful, kind, clear and he didn't try to sell me something I didn't want - just listened and helped me make the best choice for me, He drove all the way 40miles to my house to pick me up & then get the exact car in exact color which he had to get from another store to make me 101% satisfied with my new 2018 CH-R. I feel like we got a great deal, and would recommend Toyota of Bowie to anyone in the area. I just want to say everyone who read my review If you need a new car, you owe it to yourself to make an appointment with Fayyaz. You won't find a better salesman. Will do business with them again.

About two months ago my mom came into the Toyota Dealership looking for a new car. She was helped by Ken who was great to her. So great when I went looking for a new car for myself just 3 weeks ago I came in myself. When I got here I was looking for a used car. I was greeted by a man named Phil who was extremely nice and knowledgeable. This being my first car buying experience he was very honest with my and did not try and sell me things I did not need. When I had picked out a few cars Ken came into the mix and was extremely nice himself. They worked with me on the price of my car and I think I personally got a great deal and couldn’t be happier with my 2015 Corolla. Thank you so much to Phil, Ken, and Toyota of Bowie. Amazing job keep it up.

Queen at the service center provided me with outstanding, professional customer service. I am pleased. I will recommend that service center to my friends and family.

The person who helped me was named German. He helped me out a lot and his attitude was terrific. I would like to thank him for helping me and I really appreciate him.

I was extremely pleased with the service I received from the staff at Toyota of Bowie. Everyone was extremely friendly and treated me like family! I will definitely be recommending them to anyone in the market looking to purchase a new vehicle

I emailed Toyota of Bowie asking for a price quote on a new Toyota Highlander. The sales manager (willie) immediately emailed me a quote that looked good. Here is what the quote looked like MSRP: $41,189 Total Savings: $6647 Sale Price: $34,542 Since MSRP includes freight, i assumed that the sale price includes freight too. But when i spoke to Willie, he added almost a $1000 for freight in addition to an inflated "processing fee" etc etc. I told him that the discount he emailed me was off the MSRP which includes freight and he kept giving me the run and round to explain why he was essentially charging me freight twice. If he had the decency to apologize and agree to not do this to other unsuspecting customers, i would let this go. But i kept getting ridiculous justifications from another sales agent. I then got a call from the GM (Greg Michelsen) and he was essentially saying that it was I who got confused and there was nothing wrong with their quote. he was very dismissive and made me feel that he was doing me a favor by calling me. Yep...thats a GM with an (poor)attitude! Their customer retention rep (Rose) called me a few days later and was very understanding and acknowledged the problem with their quotes and promised to fix that going forward.She thanked me for bringing it to their notice and then directed a sales agent to give me an updated quote, but alas the sales rep (I think his name is Tim) seemed to be worse than all others. He said he would only give me an OTR price. When i insisted for a breakup, he got very defensive and insisted that it was the best price. After explaining why that dint make sense, he started breaking down the price and i immediately noticed that he had not included the total $1500 in cash back form Toyota. He insisted that it was only $1000 and not $1500. He finally agreed that the rebate was $1500 and took $500 off the OTR price he has just given me. I Then asked him to explain how he went from the original quote willie gave me to the OTR price he gave me and he again got defensive and said that the email quote was right because they has a "disclaimer" at the bottom and he seemed to be getting ruder and more impatient as i pressed him for more details. In the end i gave up and decided not to waste any more time on this dealer. Seriously...This is by far the worst dealer i have every come across! The fish rots from the head and GM's attitude is a good starting point!

Just purchase a 2018 RAV4 from Jason Roberts with Toyota of BOWIE. 11.25.2017. Great sales consultant, knows his vehicles. I was verr pleased with his presentation and was sold with the information received. Jason is very customer friendly and let you know about the vehicle you are getting. I drove away excited. THANK YOU JASON! Excellent service received.