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Toyota of Bowie

Bowie, MD

4.1
431 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 431 reviews

April 12, 2024

I wanted to give a special thanks to my service advisor, Kaleb Millender for providing me with outstanding service to navigate through a complicated insurance claim and repair. Kaleb kept me updated every d More

by davol
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Millender
April 09, 2024

Our experience at Toyota of Bowie was excellent from start to finish. Rich Bowan took great care of us, and ended up not just matching the best deal we had in hand from another dealership, but outright More

by Eve Fowler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bowan
December 05, 2023

My salesman was very professional and caring. I gave him a hard way to go but he never got upset. His name is Okera Khumalo-Amen. He gave me a lot of information about my 2024 Carolla. More

by jmason2457
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Okera Khumalo-Amen, Harold Bautista-Castillo
November 14, 2023

Kevon Brooks was THE BEST salesperson. He diligently worked to find a Toyota Highlander when it was the end of the season and inventory was low, PLUS, I wanted a certain color! The only c More

by Marcia H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevon Brooks
September 29, 2023

Had to stand up from desk and exit the building. So disappointing, I was really looking forward to my new Tacoma. when we sat down to talk price the number was 5500.00 dollars more than msrp, there More

by Duncan
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Angella Bonilla
Oct 03, 2023 -

Toyota of Bowie responded

Please allow me to apologize that we did not provide you with our goal of 5 star service. We would like to speak with you to learn more about who on our team you worked with so we can provide additional training. Even if we do not sell you a vehicle, we never want a customer to feel the way that you do. Please send your anme and contact information to rose@rrrautos.com. We look forward to speaking wtih you. Rose Bayat, Director of Customer Retention

August 23, 2023

We had a great experience with Bowie Service Manager Ed Lopez and Service Rep Britalia King. Our car was in need of major repairs, and they went above and beyond to help us resolve our situation. They ca More

by Tom and Libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Lopez, Britalia King
August 04, 2023

Thomas G. Was very helpful, excellent customer service I love his honesty and I definitely recommend him and Toyota of Bowie More

by maurialexander7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Greene
April 15, 2023

Very Very Terrible place this dealership is the Biggest Scam in The USA Beware Beware More

by Unknown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lani
Apr 17, 2023 -

Toyota of Bowie responded

Please allow me to apologize that we did not provide you with the level of service that you expect and, more importantly deserve when doing business with us. We would like to learn more about your experience and work with you toward a resolution. Please send your name and contact information to rose@rrrautos.com. We look forward to workiing with you. Rose Bayat, Director of Customer Retention

April 04, 2023

FANTASTIC EXPERIENCE! !! Our sales rep Fayyaz & the Manager Iver were AWESOME!! Can't say enough GOOD about these people!!!! They made the whole experience Smooth, Easy, a More

by maste sajjad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FAYAZ KHAN, Tim White, Chima Joe, Jose Redd, James Braxton, Harold Bautista-Castillo, Virginia Senn
Apr 04, 2023 -

Toyota of Bowie responded

Thank you for the great feedback! We are proud to have earned your support and happy to hear that you had such an excellent experience working with Fayyaz. Drive safely, and we are wishing you many happy miles in your new vehicle! - The Toyota of Bowie Team

July 04, 2022

This is the worse place to buy a used vehicle. I bought my highlander on May 24, and I take a visit there every day for one o other repair which they knew but covered it up. I tried returning it w More

by favor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jul 05, 2022 -

Toyota of Bowie responded

Please allow me to apologize for the difficulty that you have experienced with your new Highlander. I would like to work with you towards a resolution. Please send your name and contact information to rose@rrrautos.com. I look forward to working with you. Rose bayat, Director of Customer Retention

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