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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
750 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 750 reviews

October 03, 2025

Good customer service. I had a great experience dealing with them. They gave me a good discount More

by rmloyola917@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos. Joel Arajo
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October 02, 2025

From the moment I called to getting in the same day. I even drove to the wrong dealership (my mistake) and they still accommodated me and they stayed open later than needed! Overall amazing experience f More

by mrvn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adeniyi
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October 01, 2025

I always get good customer service with Karl , my only issue is how long I'm at the dealer and how long it takes for my vehicle to be ready , I know you guys be busy , and I know i can get a ride home and More

by kipchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl
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September 30, 2025

The people that come to your car are rude. It took forever to a oil change More

by sarah.simpkins30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter
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September 30, 2025

Daniel Cookson was impeccable and will be missed when he retire. Offer car service when he found out the service will take longer. Great customer service! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
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September 30, 2025

They are always very accommodating whenever i need a next day appointment and imani is always very helpful and nice More

by Abrilist01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
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Oct 03, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Best for car purchase and service later. Thanks . Great waiting area. Good shuttle facility for drop and pick. Timely service. Very helpful and courteous More

by Mohammad Waseem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Aaron Slaughter
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Sep 27, 2025 -

Toyota of Bowie responded

Hi Mohammad, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

Great service, professional service team work,will come back agian for other services. Thank you all More

by stella3iomole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korade,Danny, Aaron Slaughter
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Sep 24, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! If you have any further questions, please don't hesitate to reach out!

September 21, 2025

Scheduling was easy, convenient and quick. Service time took longer than expected but no complaints with the service. More

by Towannabt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Karl Knowlen , Aaron Slaughter
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Sep 22, 2025 -

Toyota of Bowie responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2025

Very inefficient check in process. Because I was assigned to a clerk and she was helping someone else,I waited 10+ minutes to be checked in when there were at least 5 people chatting. More

by Toyota G&G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meme (?) was rude, Aaron Slaughter
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Sep 23, 2025 -

Toyota of Bowie responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused during your check-in process. We strive to improve our communication and efficiency to provide a better experience for our customers. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Edbyn Lopez - Service Manager Toyota of Bowie | (240) 927-4267| edbynlopez@toyotaofbowie.com

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