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Toyota of Bowie

Bowie, MD

4.4
598 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 598 reviews

May 24, 2025

The efficiency and professionalism displayed are truly commendable. Knowing the service was completed quickly while maintaining a friendly atmosphere is reassuring. This combination of speed and positiv More

by kawwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani
May 24, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

I dropped my car off on Friday for the dealership to address a recall issue and had an 8:30 am appointment. At noon, I received a call informing me that, due to the recall parts being on a first-come, f More

by Alan King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Memuna
May 24, 2025

Done a good job and I appreciate it and please with the job they did More

by tfawehinmi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed , Aaron Slaughter, Rose Bayat
May 23, 2025

2 hour wait for oil change. I asked if tire psi was check and imani said yes but it wasn't and all tires were low on air when i checked at home More

by Oashkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Imani , Aaron Slaughter
May 24, 2025 -

Toyota of Bowie responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Edbyn Lopez Service - Toyota of Bowie edbynlopez@toyotaofbowie.com (240) 927-4267

May 22, 2025

We worked with Mr Sheikh, who was very polite and pleasant to do business with. He answered all of our questions and kindly accommodated us on two test drives. All of the paperwork was taken care of More

by ryan.derosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rizwan Sheikh, Rose Bayat
May 24, 2025 -

Toyota of Bowie responded

Hi Ryan, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

Great team , they all they could to help me getting another new car, that you. More

by Manuel ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold, Aaron Slaughter, Rose Bayat
May 21, 2025 -

Toyota of Bowie responded

Hello Manuel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

I have always been pleased with the service department at this dealership. Everything about the quality of their service is top-notch. More

by Emhal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melina Janneh
May 18, 2025 -

Toyota of Bowie responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2025

Mr. Lewis Grimes is always present and displays outstanding customer service and leadership; the best! More

by Sharon G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
May 19, 2025 -

Toyota of Bowie responded

Hello Sharon, we're happy you found our staff member Lewis to be so supportive during your experience here at Toyota of Bowie. We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

Always great service very personable and professional. Transparent with estimates and time of completion. Thank you More

by sktrisko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis grimes
May 19, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Mohammed is professional, straight forward matter-of-fact about the work that needs to be done. I was given a report regarding the service. I was in and out in a timely manner. More

by RLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Janneh is my service rep, Aaron Slaughter, Rose Bayat
May 18, 2025 -

Toyota of Bowie responded

Hi, we're happy you found Mohammed to be so supportive during your experience here at Toyota of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.

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