Back

Toyota of Bowie

Bowie, MD

4.4
766 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

Directions

By Type

Showing 766 reviews

October 26, 2025

I love the service it was an excellent service one. Imani Adera has good customer relations More

by Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
October 25, 2025

Always very accommodating and proficient work is completed as explained and other issues as well particularly like dealing with my service advisor Antonio. More

by mconstantine4700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
October 24, 2025

My new service advisor was amazing! However, your dealership does not wash cars upon return. I also have a Mercedes and a Nissan and they ALWAYS wash my cars upon the completion of eac More

by danetteanderson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani
October 24, 2025

Great overall experiences! In and out quickly with exactly what I wanted with no pressure! More

by jpolak49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Roberts , Aaron Slaughter, Rose Bayat
October 22, 2025

Bowie Toyota advisor, Antonio funderburk was so rude and disrespectful. I had to ask for another advisor. He lied about them, matching other dealers coupons and then rudely stated you’ll be here for at leas More

by jtolls270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter, Rose Bayat
Oct 24, 2025 -

Toyota of Bowie responded

I sincerely apologize for any inconvenience you may have experienced. I would like to review the circumstances of your experience with you; however, it appears we do not have your name on record. Please reach out to me at your earliest convenience so we can address your concerns promptly and effectively. Edbyn Lopez, Service Director, edbynlopez@group1auto.com Toyota of Bowie: (240) 927-4200

October 21, 2025

My service reps seem to be not super interested. Nice thing is that she didn’t try to upsell me on things. I felt like when I got there that I was bothering her and when I left my car wasn’t where s More

by nina.du4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
October 20, 2025

The POC was very unprofessional, lacked customer skills. Her people skills are very poor. I really think she needs some training. More

by mneba2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter, Rose Bayat
Oct 23, 2025 -

Toyota of Bowie responded

Thank you for your feedback. However, without your name, we lack sufficient information to properly address your concern. Kindly contact us to discuss your experience further. Dave Gruner - General Manager Toyota of Bowie: (240) 927-4200 dgruner@group1auto.com

October 16, 2025

The staff mr Lewis Grimes . is very pleasant, knowledgeable and explained the problem the vehicle has.. More

by Remibamiduro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis grimes
Oct 20, 2025 -

Toyota of Bowie responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Bowie. If you have any further questions, please don't hesitate to reach out!

October 13, 2025

When I bought my vehicle last year everyone was very nice and helpful service was great waiting time was great service reps were very nice will continue to bring my vehicle there for service More

by TStovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Oct 15, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2025

I have only bought Toyota automobiles and insist on having service done at a Toyota center. I have had great service experiences at this center until Toyota of Bowie was bought out by Group 1 Automotiv More

by blankbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Look up on my documents
Oct 16, 2025 -

Toyota of Bowie responded

Thank you for taking the time to share your experience. We truly appreciate your loyalty to Toyota and your honest feedback. We’re sorry to hear that your recent visit did not reflect the high standards we aim to provide every guest. I’d like the opportunity to personally review your concerns and ensure they’re addressed appropriately. Please contact me directly at the dealership at your convenience. Edbyn Lopez Service Manager - Toyota of Bowie (240) 927-4267| edbynlopez@toyotaofbowie.com

1
...