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Toyota of Bowie

Bowie, MD

4.6
1,199 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,199 reviews

October 17, 2026

Very disappointing experience. The staff do not do their work properly, and the service is poor. Based on my experience, this is not a good place to get your car repaired. I would More

by Afghan.dad33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Slaughter, Rose Bayat
Oct 20, 2026 -

Toyota of Bowie responded

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Providing professional, transparent, and attentive service is our goal, and we regret that we left you with a different impression. We appreciate you sharing your concerns and will review them with our team as we continue working to improve the experience for all of our guests. Thank you for giving us the opportunity to earn your business. Edbyn Lopez Service Director - Group 1 Toyota Bowie edbynlopez@group1auto.com 240-927-4267

October 17, 2026

I’ve been coming to this dealership for over 10 years now. Although I’ve had a few advisors, the customer service is always good, they communicate well and take excellent care of my vehicles. More

by Pennylvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hardy
Oct 18, 2026 -

Toyota of Bowie responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2026

Mr Funderburk was nice and friendly told me the exact problem what was going on with my vehicle More

by Jammie_wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Oct 17, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2026

It was more than i expected well organized and clean. Great job. Thank you Toyota More

by clifton cargill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Oct 17, 2026 -

Toyota of Bowie responded

Hi Clifton, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2026

Justus and Alendra ( I believe that was her name) were amazing!!! They were helpful, polite and friendly!!! I came without an appointment and Justus got me in and out quickly!!! Highly recommended!!! More

by erikajones99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justus!!!, Aaron Slaughter
Oct 16, 2026 -

Toyota of Bowie responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Bowie! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2026

Mr. Funderbunk in the Service Dept at Toyota of Bowie is top notch! He cares. He is very knowledgable, explains everything and help prioritize work on my vehicle. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderbunk and Danny Korode, Aaron Slaughter
Oct 15, 2026 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Bowie. We do hope we can be of assistance in the future. Take care!

October 14, 2026

Karl is always kind and knowledgeable every time I come here. I appreciate him for always making sure that I am taken care of and that I stay on top of my car’s needs. More

by Ny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Knowlden
Oct 15, 2026 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Bowie. If you have any further questions, please don't hesitate to reach out!

October 13, 2026

My service appointment was quick and efficient. My service consultant, Lewis, was very kind, attentive, and professional. I appreciated the excellent customer service! More

by d.jones916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Oct 16, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

October 11, 2026

Bowie Toyita has been my go to for years. Once I moved, the distance grew, but that doesn’t matter. Mr. Lewis Grimes and team have always provided phenomenal and exemplary service, with both More

by LoveBeingaMiMi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Oct 12, 2026 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2026

My experience at Toyota of Bowie has been a great one. Their customer service is excellent, and they provided me with an estimate and updates of when my car would be ready. The price was within reason, an More

by musashi675
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl is a great service advisor. He kept this inform. of the progress servicing our car and the price of the service. Great customer service!, Aaron Slaughter
Oct 12, 2026 -

Toyota of Bowie responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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