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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
675 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 676 reviews

May 07, 2025

This dealership is reliable and very courteous and convenient to where I live. They work with you and keep your vehicle in good condition More

by vosand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
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May 09, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

I arrived for the service before 10am and waited for over 5 hours, not encouraging More

by ayoadems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter, Rose Bayat
Report | Print
May 09, 2025 -

Toyota of Bowie responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

May 07, 2025

No pressure, professional, friendly. I’m just filling this out to make sure it’s 15 words at this point More

by rk1746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa, Doumbouya
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May 09, 2025 -

Toyota of Bowie responded

Hi, thank you so much for your high rating! Thank you again for leaving us this response!

May 07, 2025

Dealership very nice and clean. Techs very knowledgeable and staff very polite. Coffee and tea available More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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May 09, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

Very slow in completing simple services and it feels like some of the advisors are dismissive or patronizing because you are a woman. Did not enjoy my experience coming here. More

by Emi Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Korode
Report | Print
May 09, 2025 -

Toyota of Bowie responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

May 05, 2025

They respect your time and budget at this dealership. My Service Advisor Karl Knowlden was polite and knowledgeable. Go and ask for him when coming. More

by Tinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Knowlden
Report | Print
May 08, 2025 -

Toyota of Bowie responded

Hi Tinch, we're happy to hear you had such a positive experience with Karl! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2025

Service was prompt. Staff was knowledgeable and courteous… Quality of work exceeded expectations overall rating for this dealer’s service department is excellent. More

by Jaalvarez0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Report | Print
May 06, 2025 -

Toyota of Bowie responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Bowie!

May 04, 2025

Toyota of Bowie have always given me an excellent car experience, my representative Mr Lewis is so professional and knowledgeable and we work together to make my service as productive and beneficial to m More

by raolatomowarere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
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May 06, 2025 -

Toyota of Bowie responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Mr Mohamed J is great. He ensures that I understand what work is going to done on my vehicle. More

by Findleytheodora75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed J
Report | Print
May 05, 2025 -

Toyota of Bowie responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

This dealer is very good and people it's so nice and helpful I will recommend More

by maganap98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold castillo, Aaron Slaughter, Rose Bayat
Report | Print
May 05, 2025 -

Toyota of Bowie responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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