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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
701 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 701 reviews

May 16, 2025

Mr. Lewis Grimes is always present and displays outstanding customer service and leadership; the best! More

by Sharon G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Report | Print
May 19, 2025 -

Toyota of Bowie responded

Hello Sharon, we're happy you found our staff member Lewis to be so supportive during your experience here at Toyota of Bowie. We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

Always great service very personable and professional. Transparent with estimates and time of completion. Thank you More

by sktrisko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis grimes
Report | Print
May 19, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Mohammed is professional, straight forward matter-of-fact about the work that needs to be done. I was given a report regarding the service. I was in and out in a timely manner. More

by RLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Janneh is my service rep, Aaron Slaughter, Rose Bayat
Report | Print
May 18, 2025 -

Toyota of Bowie responded

Hi, we're happy you found Mohammed to be so supportive during your experience here at Toyota of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

A very good team front when i drove in to the time they was finish with my car More

by mrtouchdown1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Report | Print
May 15, 2025 -

Toyota of Bowie responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

Consistently excellent and exceptional service that exceeds expectations every time, truly reliable and outstanding support. More

by afaibor
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Report | Print
May 15, 2025 -

Toyota of Bowie responded

Hi Afaibor, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

They aren’t very professional. They don’t solve problems. They don’t listen to the customer. More

by ctpirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
Report | Print
May 15, 2025 -

Toyota of Bowie responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the email provided below so we can work toward a resolution. David Gruner General Manager - Toyota of Bowie (240) 927-4200 dgruner@group1auto.com

May 12, 2025

Excellent service. Mohammed is great. He really paid attention to all details. He is trustworthy and honest.The whole set up is flawless. You can take your laptop and w More

by aangelnevados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed , Aaron Slaughter, Rose Bayat
Report | Print
May 15, 2025 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 11, 2025

It was a pleasure working with Karl on getting my vehicle serviced. He communicated with me on the status of my vehicle and kept me up to date. More

by Gota Ballen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Aaron Slaughter, Rose Bayat
Report | Print
May 13, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2025

The video helped explain what was being repaired. Service was good and reasonable in price. More

by rgtyler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad , Aaron Slaughter, Rose Bayat
Report | Print
May 14, 2025 -

Toyota of Bowie responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 10, 2025

Very polite, answer any questions I had. Was kept updated on vehicle and returned quickly. More

by Andy201991
Recommend Dealer
Yes
Employees Worked With
Michael Budram
Report | Print
May 12, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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