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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
701 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 701 reviews

May 10, 2025

Rude and untrained staff. Mike was unprofessional and uncultured. POOR CUSTOMER SERVICE. Not coming back. More

by mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike attended to me. Make my son wonder if that was how work places are. He never want to come to your place never again, Aaron Slaughter
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May 14, 2025 -

Toyota of Bowie responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Edbyn Lopez Service Manager - Toyota of Bowie (240) 927-4267 edbynlopez@toyotaofbowie.com

May 10, 2025

I love the location and the agents who helped me in understanding my services needs More

by Gallegos_2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Budram, Aaron Slaughter, Rose Bayat
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May 12, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Stop quality service and customer satisfaction. Price was good and I was overall satisfied with everything. More

by abesmith5509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes, Aaron Slaughter
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May 09, 2025 -

Toyota of Bowie responded

Hello, we're happy you found Price to be so supportive during your experience here at Toyota of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

I appreciate everyone’s efforts to maintain my car without any stress on my part. Thank you! More

by Gogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Report | Print
May 10, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

We call Toyota of Bowie our family dealership. Always a 5 start customer service from start to end. More

by erwin.cminc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Castillo
Report | Print
May 10, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

This dealership is reliable and very courteous and convenient to where I live. They work with you and keep your vehicle in good condition More

by vosand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
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May 09, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

I arrived for the service before 10am and waited for over 5 hours, not encouraging More

by ayoadems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter, Rose Bayat
Report | Print
May 09, 2025 -

Toyota of Bowie responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

May 07, 2025

Dealership very nice and clean. Techs very knowledgeable and staff very polite. Coffee and tea available More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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May 09, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

Very slow in completing simple services and it feels like some of the advisors are dismissive or patronizing because you are a woman. Did not enjoy my experience coming here. More

by Emi Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Korode
Report | Print
May 09, 2025 -

Toyota of Bowie responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

May 07, 2025

No pressure, professional, friendly. I’m just filling this out to make sure it’s 15 words at this point More

by rk1746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa, Doumbouya
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May 09, 2025 -

Toyota of Bowie responded

Hi, thank you so much for your high rating! Thank you again for leaving us this response!

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