Toyota of Bowie

Service advisor Devin Young was excellent! I had an important appointment today and Devin ensured that my car service was completed in time for me to make my appointment. Thank you, Devin!! I had an important appointment today and Devin ensured that my car service was completed in time for me to make my appointment. Thank you, Devin!! More

I had the absolute best experience at Toyota of Bowie thanks to Fayyaz Khan. From start to finish, he provided outstanding service and made the entire car buying process smooth, stress-free, and even enj thanks to Fayyaz Khan. From start to finish, he provided outstanding service and made the entire car buying process smooth, stress-free, and even enjoyable. He went above and beyond—not only ensuring I found the perfect vehicle, but also taking the time to personally walk me through every feature so I felt completely confident before driving off the lot. His professionalism, knowledge, and kindness truly set him apart. It’s rare to find someone who genuinely cares about the customer’s experience the way he does. Because of his exceptional service, I left the dealership feeling valued, informed, and excited about my new car. If you’re looking for a seamless car buying experience with someone who will go the extra mile, I highly recommend asking for Fayyaz Khan at Toyota of Bowie. He’s phenomenal! More

Communication needs to be better. Time there can be unnecessarily to long Manager for parts need to be available. Time there can be unnecessarily to long Manager for parts need to be available. More

You have a good customer service. Mr. Chima Joe , he knows how to taker customer. Thats why we bought the Grand highlander. Mr. Chima Joe , he knows how to taker customer. Thats why we bought the Grand highlander. More

My experiences were not that great came into purchase. A car definitely wasn’t any red carpet treatment could barely even get through the sale. I had to come back three different times. Salesman was good A car definitely wasn’t any red carpet treatment could barely even get through the sale. I had to come back three different times. Salesman was good and the Locksmith was good. Other than that. It was not a great experience. More

Went into by a bZ4X and the "manger" came and offered me a lease deal that was literally DOUBLE the amount listed on Toyota's website. It took effort not to just laugh in their face and walk out. So I had a lease deal that was literally DOUBLE the amount listed on Toyota's website. It took effort not to just laugh in their face and walk out. So I had to politely state "this is more than I was expecting" so they took it back and the "second" manager came out with an offer that was still 50% higher than the what it should have been. So I literally had to the do "we're going to leave and think about it" and then they're like "well if we can offer you the number you wanted would you buy it" Like duh? That's why were there. Stupid sales tactics almost talked them out of sale. Would not recommend anyone go to this dealer ship. More

Service was great per usual. Very clear with what work was needed and being done on my car. No concerns or problems with the service work. Disappointed in the pickup process. Tr Very clear with what work was needed and being done on my car. No concerns or problems with the service work. Disappointed in the pickup process. Trash was left in the car and my other keys were removed from the ring with no notice. Never had this problem before. Lady at the pickup desk wandered around shop for almost 5 minutes before returning to the desk, with no urgency, as several customers were waiting in line. More

It took 3 hours to get a diagnostic back about my inspection. Once I approved the work that needed to be done, it took another 3 hours to complete the work, and they still had to order a part they di inspection. Once I approved the work that needed to be done, it took another 3 hours to complete the work, and they still had to order a part they didn't realize they did not have in stock, so I have to return once again to get that installed. I've been going here for 11 years and they've treated me well; they've fallen flat the past two visits (2024 and today) More

My Salesman Don Suber and Sales Manager Errol Mclaurin Jr. worked very hard and diligently to make certain I FINALLY got the vehicle I've been waiting for the the past few months. I've purchased 4 vehicle Jr. worked very hard and diligently to make certain I FINALLY got the vehicle I've been waiting for the the past few months. I've purchased 4 vehicles from Toyota Of Bowie and Don Suber has been my salesperson each time. I love the attentiveness these gentlemen gave me and I wouldn't have it no other way. More

Service advisor couldn't tell me why the engine light was on. Very dishonest analysis. on. Very dishonest analysis. More