Toyota of Bowie

Service center staff are attentive to me. Provide good customer service. Antonio Funderburk is polite. Provide good customer service. Antonio Funderburk is polite. More

They were fast checking me in and I got every update on the process of my car. the process of my car. More

My dealings over the past several yrears have been with the service dept. I've been very pleased with my service writer & his focus on the needs of my 2020 Highlander without running up the bill with servi the service dept. I've been very pleased with my service writer & his focus on the needs of my 2020 Highlander without running up the bill with services I don't need. Today's service was no exception. I was accorded excellent service during my 100,000 mile maintenance. The only problem which was the fault of the tecĥnicians working on my car, not my servi e writer. Some of thor work resulted in updated being needed for my infotainment system. These updates were not installed before I was told my car was ready for pickup. After discovering my infotainment system wasn't working within 10 minutes of leavimg tje shop, I immediately retirned to have the system upated which took more than an hour. Of course I wasn't charged for this but it would've been much better of rhis had been done before I was contacted to pick up the car.. It could have saved me considerable time waiting for the update to complete. My service writer & on otjer official in the service dept told me they would let the technicians to be more careful & thorough before releasing cars for pickup. More

Good customer service, attentive and professional! Always good customer with Mohammed. The waiting room is pleasant and relaxing, I would consider purchasing a car from there when needed. Always good customer with Mohammed. The waiting room is pleasant and relaxing, I would consider purchasing a car from there when needed. More

I had a great experience working with Moussa Doumbouya at the dealership. He was very professional, patient, and helpful throughout the entire process. Moussa took the time to answer all of my questions, exp the dealership. He was very professional, patient, and helpful throughout the entire process. Moussa took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my decision. He went above and beyond to make the experience smooth and stress-free. I really appreciate his kindness and dedication, and I highly recommend asking for Moussa if you’re looking for great service! More

Horrible service. No hello or eye contact or smile maintenance and oil change service. Did not fix tire pressure as asked 3 times. Even though stated that they took c No hello or eye contact or smile maintenance and oil change service. Did not fix tire pressure as asked 3 times. Even though stated that they took care of it. More

Good customer service. I had a great experience dealing with them. They gave me a good discount I had a great experience dealing with them. They gave me a good discount More

From the moment I called to getting in the same day. I even drove to the wrong dealership (my mistake) and they still accommodated me and they stayed open later than needed! Overall amazing experience f I even drove to the wrong dealership (my mistake) and they still accommodated me and they stayed open later than needed! Overall amazing experience for everything! Niyi was awesome! More

I always get good customer service with Karl , my only issue is how long I'm at the dealer and how long it takes for my vehicle to be ready , I know you guys be busy , and I know i can get a ride home and issue is how long I'm at the dealer and how long it takes for my vehicle to be ready , I know you guys be busy , and I know i can get a ride home and come back to get it so this is my concern. More

They are always very accommodating whenever i need a next day appointment and imani is always very helpful and nice day appointment and imani is always very helpful and nice More