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Toyota of Bowie

Bowie, MD

4.6
1,216 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,216 reviews

October 25, 2026

4 hour wait for oil change is unreasonable, and they send coupons that they will not honor instead they push their promos More

by aleksy_bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter
Oct 27, 2026 -

Toyota of Bowie responded

Thank you for your feedback. We sincerely apologize for the extended wait time during your visit. We understand that four hours for an oil change is frustrating, and we regret that we did not meet your expectations. We are also sorry to hear about the confusion regarding the coupon offer. Our goal is always to provide clear communication and honor eligible promotions whenever possible. We appreciate you bringing these concerns to our attention and will review your feedback with our team as we work to improve the overall customer experience. Edbyn Lopez Service Director - Group 1 Toyota Bowie edbynlopez@group1auto.com 240-927-4267

October 24, 2026

I had a great experience with the Service team at Toyota of Bowie. My rep was Antonio and he was kind and professional. More

by debburke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Oct 26, 2026 -

Toyota of Bowie responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 24, 2026

I received exceptional customer service from Mr. Antonio Funderburk during my October 21, 2026, vehicle maintenance visit at Toyota of Bowie. His professionalism, courtesy, attentiveness, and commit More

by jesse.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Oct 26, 2026 -

Toyota of Bowie responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 24, 2026

I am very grateful with the services. Very respectful and humble. Customer service received with good greeting. More

by Usmanhajarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Oct 25, 2026 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2026

My handler was great and found me savings i wasn't even aware of. Will be back More

by rccorbin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Oct 23, 2026 -

Toyota of Bowie responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2026

Been the first time, i waited at the entrance, for about 25min., because i didn't know the procedures, and nobody was helping, or giving any attention. until i have to walk to one of the staff. More

by seyiadegunle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Oct 27, 2026 -

Toyota of Bowie responded

Thank you for your feedback. We apologize that your first visit began with a lengthy wait and a lack of assistance upon arrival. We understand how confusing the process can be for new customers and will share your comments with our team to improve the check-in experience.

October 22, 2026

I was very pleased with Daniel Karobe explanation of the work that was recommended for the Car and his going over the service sheet explaining everything that was done and why it was done. He also was right More

by michaelsamordic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Karobe
Oct 23, 2026 -

Toyota of Bowie responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2026

Very disappointing experience. The staff do not do their work properly, and the service is poor. Based on my experience, this is not a good place to get your car repaired. I would More

by Afghan.dad33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Slaughter, Rose Bayat
Oct 20, 2026 -

Toyota of Bowie responded

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Providing professional, transparent, and attentive service is our goal, and we regret that we left you with a different impression. We appreciate you sharing your concerns and will review them with our team as we continue working to improve the experience for all of our guests. Thank you for giving us the opportunity to earn your business. Edbyn Lopez Service Director - Group 1 Toyota Bowie edbynlopez@group1auto.com 240-927-4267

October 17, 2026

I’ve been coming to this dealership for over 10 years now. Although I’ve had a few advisors, the customer service is always good, they communicate well and take excellent care of my vehicles. More

by Pennylvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hardy
Oct 18, 2026 -

Toyota of Bowie responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2026

Mr Funderburk was nice and friendly told me the exact problem what was going on with my vehicle More

by Jammie_wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Oct 17, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.