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Toyota of Bowie
Bowie, MD
617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 617 reviews
December 15, 2016
Toyota of Bowie...a car buyer's dream Upon arriving at the dealership, we were warmly greeted by Mr Ricardo Walters (Sales Consultant).He asked for basic info and then proceeded to guide u Upon arriving at the dealership, we were warmly greeted by Mr Ricardo Walters (Sales Consultant).He asked for basic info and then proceeded to guide us around the showroom. My husband had purchased 3 trucks from Toyota but this was my 1st experience with Toyota and I had many questions. Mr Walters patiently answered my questions and assured that I would not regret my decision. More
by Jleslie1017
Employees Worked With
Ricardo Walters
December 12, 2016
Great Service with a smile! I live in the Silver Spring area but work in Bowie so I service my vehicle at the Bowie location and I always get a smooth process without any hassle I live in the Silver Spring area but work in Bowie so I service my vehicle at the Bowie location and I always get a smooth process without any hassle from Tenesha Hill, she's my favorite service person and I appreciate her help with a smile. Great job Toyota of Bowie! More
by Sandy
Employees Worked With
Tenesha Hill
December 12, 2016
We came back! We were looking for a van. We looked at a Sienna at the Bowie dealership. The salesman, Jason Roberts, spent a lot of time with us but at the end we d We were looking for a van. We looked at a Sienna at the Bowie dealership. The salesman, Jason Roberts, spent a lot of time with us but at the end we decided a Sienna wasnt for us. He was very gracious and understanding and we left on good terms. After looking for a few more weeks we decided the Sienna was worth another look. Jason had been so approachable that we called him directly and went straight to him on our return. We were again met with kindness, clear explanations and eventually bought a Sienna from Bowie Toyota. It was by far the best experience we have ever had in car buying and are recommending him to neighbors and friends when they ask. More
by Pault
Employees Worked With
Jason Roberts
December 12, 2016
Excellent Top Notch Service Experience! I just had my 2013 Corolla in for 40000 service check. German Alfaro ALWAYS goes above and beyond. I was concerned about a noise when driving. He imm I just had my 2013 Corolla in for 40000 service check. German Alfaro ALWAYS goes above and beyond. I was concerned about a noise when driving. He immediately had manager Tom Braun come and speak with me. Tom took my car out to listen for the thumping noise. He even took the time to call my brother to explain what the noise was. They made sure car was safe for me to drive! Safety first they both commented. They were both extremely kind and professional, I was not just another car ... In for service. I can't find enough words to describe how they made me feel! I know I left with a smiling face! I am very grateful for them both. They are both an asset to Toyota of Bowie Service Department. A million star rating for them both! N.Morris More
by NMorris
Employees Worked With
German Alfaro
December 12, 2016
A wonderful Experience from Toyota of Bowie My review will be a little different...All of the things that occurred on this weekend...it was God ordained..from finding the car to speaking to the My review will be a little different...All of the things that occurred on this weekend...it was God ordained..from finding the car to speaking to the internet agent..The Lord placed James Braxton in the place, where I need to meet him...Such poise and professionalism in this experience...The Love of God allows him to operate in the manner in which he does...I've bought plenty of vehicles..My experience has never been one of the calibers . I have never been shown every part of a car before...James took his time, explained the operations of the RAV4 I see why he has such high reviews.. The Lord lead me and he put the folks in place that took care of me...I highly recommend Toyota of bowie.. Seek the Lord, and be led by him...He won't fail you..James Braxton Jr..God bless you.. More
by Tanya Meade
Employees Worked With
James Braxton
December 09, 2016
Excellent Service Experience German Alfaro is an exceptional and courteous representation of the Toyota of Bowie service department. I recently had the 35000 mile service done to German Alfaro is an exceptional and courteous representation of the Toyota of Bowie service department. I recently had the 35000 mile service done to our Toyota Corolla and German provided me with excellent communication and customer service. More
by maguilar99
Employees Worked With
German Alfaro
December 03, 2016
Great sales experience This the third Highlander that we've bought from Toyota of Bowie,Our salesmen Jose Redd went out of his way to make this an enjoyable buying experienc This the third Highlander that we've bought from Toyota of Bowie,Our salesmen Jose Redd went out of his way to make this an enjoyable buying experience.He was always moving the deal along at a pace that was comfortable and making sure we were both on the same page. More
by earl1911
Employees Worked With
Jose Redd
December 03, 2016
New Car Purchase I received courteous and professional service, along with a fair offer for my trade in. The sales representative was very pleasant, patient, and accom I received courteous and professional service, along with a fair offer for my trade in. The sales representative was very pleasant, patient, and accommodating. I am a long time Toyota of Bowie customer. I have now purchased four vehicles there and have never had them serviced anywhere else. More
by rc4butler
Employees Worked With
Virginia Senn
November 28, 2016
Toyota customer relations: top notch I have been a proud owner of a pre owned and certified 2012 Rav4 bought at Toyota of Bowie. The buying/financing experience was excellent and the busi I have been a proud owner of a pre owned and certified 2012 Rav4 bought at Toyota of Bowie. The buying/financing experience was excellent and the business gained my respect and appreciation. However, after my first service 3 months later, I was told that the original battery needed to be replaced. The battery would have been covered under warranty within the first month but was not any more. I felt that this issue should have been detected and taken care of during the certification process of the vehicle, but I was not able to resolve the problem at the time and vented my frustration at the service-experience-survey. A couple of days later I was called by Customer Relations Manager Ms. Charliene Gouker. She showed great empathy after hearing my story and within an hour called me back and offered me to not only replace the battery but on top of it offered me 2 free oil changes and tire rotations. Needles to say that I was absolutely thrilled about the way she came though for me at her shop and has made me a permanent customer of Toyota's service center. Thank you Ms. Charliene More
by Herb51
Employees Worked With
Ms. Chariene Gouker
November 27, 2016
Excellent service I have to say that James was awesome in helping us choose our vehicle. I've been driving Hondas for the last 20 years, so his approach made me a conve I have to say that James was awesome in helping us choose our vehicle. I've been driving Hondas for the last 20 years, so his approach made me a converter. I like his sincerity and honesty as well. Even Marcus (finance) is definitely worth mentioning too. Before I took my vehicle off the lot, Eric Hood went over all the features without any hesitation and explained everything to my comfort level. Overall experience was unbelievable and unremarkable including the sales managers! More
by Ms. Po
Employees Worked With
James Braxton
