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Toyota of Bowie
Bowie, MD
620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 620 reviews
December 03, 2016
New Car Purchase I received courteous and professional service, along with a fair offer for my trade in. The sales representative was very pleasant, patient, and accom I received courteous and professional service, along with a fair offer for my trade in. The sales representative was very pleasant, patient, and accommodating. I am a long time Toyota of Bowie customer. I have now purchased four vehicles there and have never had them serviced anywhere else. More
by rc4butler
Employees Worked With
Virginia Senn
November 28, 2016
Toyota customer relations: top notch I have been a proud owner of a pre owned and certified 2012 Rav4 bought at Toyota of Bowie. The buying/financing experience was excellent and the busi I have been a proud owner of a pre owned and certified 2012 Rav4 bought at Toyota of Bowie. The buying/financing experience was excellent and the business gained my respect and appreciation. However, after my first service 3 months later, I was told that the original battery needed to be replaced. The battery would have been covered under warranty within the first month but was not any more. I felt that this issue should have been detected and taken care of during the certification process of the vehicle, but I was not able to resolve the problem at the time and vented my frustration at the service-experience-survey. A couple of days later I was called by Customer Relations Manager Ms. Charliene Gouker. She showed great empathy after hearing my story and within an hour called me back and offered me to not only replace the battery but on top of it offered me 2 free oil changes and tire rotations. Needles to say that I was absolutely thrilled about the way she came though for me at her shop and has made me a permanent customer of Toyota's service center. Thank you Ms. Charliene More
by Herb51
Employees Worked With
Ms. Chariene Gouker
November 27, 2016
Excellent service I have to say that James was awesome in helping us choose our vehicle. I've been driving Hondas for the last 20 years, so his approach made me a conve I have to say that James was awesome in helping us choose our vehicle. I've been driving Hondas for the last 20 years, so his approach made me a converter. I like his sincerity and honesty as well. Even Marcus (finance) is definitely worth mentioning too. Before I took my vehicle off the lot, Eric Hood went over all the features without any hesitation and explained everything to my comfort level. Overall experience was unbelievable and unremarkable including the sales managers! More
by Ms. Po
Employees Worked With
James Braxton
November 25, 2016
Beware of hidden charges and dealer add ons I was so happy to have found the car of my dreams. It was exactly what I wanted. I was given a price if I bought it that day. I agreed and spent the n I was so happy to have found the car of my dreams. It was exactly what I wanted. I was given a price if I bought it that day. I agreed and spent the next 3 hours signing paperwork. I wrote more but chose to delete it. More
by gotscammed
Employees Worked With
I don't want to say
November 22, 2016
Outstanding Service Mr. Jose L. Reed provided outstanding service from the moment I stepped out of my car. He spoke to me within seconds of walking the parking lot to vi Mr. Jose L. Reed provided outstanding service from the moment I stepped out of my car. He spoke to me within seconds of walking the parking lot to view cars. He gave me space and no pressure. I made my selection and received great discounts and a fair trade in value for my used car. I moved through finance with ease. The experience was just the best. Keith Floyd More
by Dee
Employees Worked With
Jose Redd
November 21, 2016
Honest and helpful! James has a straightforward and honest approach that makes what is usually is a stressful process a pleasant and pain free experience. This is the thi James has a straightforward and honest approach that makes what is usually is a stressful process a pleasant and pain free experience. This is the third vehicle my family has purchased from James and i'm sure not the last. More
by Chris S.
Employees Worked With
James Braxton
November 19, 2016
Courteous, Professional, and Helpful From the moment we were greeted by Jose Redd, we felt welcome. Jose took his time with us and listened to our needs. He gave us space when he sensed From the moment we were greeted by Jose Redd, we felt welcome. Jose took his time with us and listened to our needs. He gave us space when he sensed that my wife and I needed to discuss our purchase in private, and he never rushed us. This was one of the smoothest vehicle purchases that I have ever done, and the supporting staff was very helpful as well. It will be my pleasure to refer my friends to Jose and Toyota of Bowie! More
by Joe D
Employees Worked With
Jose Redd
November 16, 2016
Straightforward and Simple I've visited Toyota of Bowie three times over the past few months while researching what I wanted to buy. Each time, I have a very positive experienc I've visited Toyota of Bowie three times over the past few months while researching what I wanted to buy. Each time, I have a very positive experience. The staff is friendly, extremely knowledgeable, and truly show the customers that they care. I was never rushed, hassled, or pressured. James Braxton was very helpful and patient with me during my first two visits and understood that I was not ready to make a purchase. This past Friday, Kevon Brooks found the perfect car for my family. When it came time to talk numbers, they gave me a very fair price. I highly recommend Toyota of Bowie to anyone in the market for a new or used car - I am bringing a friend in this coming weekend and will very likely buy another car from them in the future! More
by Mike G
Employees Worked With
Kevon Brooks, Tim White, James Braxton
November 13, 2016
James Braxton!!! 👍🏼 James did it again...This is the second vehicle my family has purchased through James in the past couple of months. Just as expected, James delivered James did it again...This is the second vehicle my family has purchased through James in the past couple of months. Just as expected, James delivered with his efficient and straight foward sales approach. I had a specific vehicle in mind (4Runner Trail Premium) and a desired monthly payment I was willing to pay. He was able to offer an amazing deal. He made sure every aspect of vehicle was up to par to my standards. He even took my side when negotiating with his management just to make sure I was getting the best deal. Car buying couldn't be more effortless. Thank you again. -Gio More
by Achilles87
Employees Worked With
James Braxton
November 12, 2016
Best dealership in DMV This is my third time buying a vehicle (first two is from different dealership) and by far the BEST purchase i have ever made all because of one perso This is my third time buying a vehicle (first two is from different dealership) and by far the BEST purchase i have ever made all because of one person who made it all happened, Mr. James Braxton. James made an exceptional job helping me and my wife purchased our first family car. Three reasons why I bought my Toyota Highlander with James: First, He knows how to work with your budget and knows exactly what his costumers needs. Second, he is very efficient to keep you up to date with the current promotions and going in-depth with every details from financing to every single specs of the vehicles he offers. Lastly, its all about respect. Him and his colleagues are fair, professionals, polite, and reputable. Mr. James Braxton and his team in Toyota of Bowie made me and my wife very happy and satisfied with our brand new Toyota Highlander. It was a very memorable experience and we were so glad that Mr James was the one who made it all happened. In the near future, probably 5 years from now i will look to buy my next vehicle in this dealership. I will look no further because Mr. James and his team are the finest and second to none dealership in DMV. More
by Godfrey_Himself
Employees Worked With
Marcus Rountree, Chima Joe, James Braxton
