Toyota of Bowie

All went quite well It takes time to go thru the process of buying a car especially if you are financing it. My/our experience with this dealership was commendable. The s It takes time to go thru the process of buying a car especially if you are financing it. My/our experience with this dealership was commendable. The salesman, exceptional as well as the finance department. Very big help in getting the payment where we were comfortable. Would most certainly recommend this dealership when looking for a new Toyota. Reasonable people. More

Excellent experience Gold star above the rest Mr Jose Redd was very informative and knowledge. He explained features and dimension in detail. He allowed you make decision without pressure. I wo Mr Jose Redd was very informative and knowledge. He explained features and dimension in detail. He allowed you make decision without pressure. I would recommend relatives and friends to this establishment. Thanks Brenda Buoy More

Best experience in a dealership! Jose Redd is all about customer service! LISTENED to what we wanted and got it done. Very thorough and knowledgable. FINANCE manager made it easy. Jose Redd is all about customer service! LISTENED to what we wanted and got it done. Very thorough and knowledgable. FINANCE manager made it easy. More

"Great Experiencel" Was able to get the car that I wanted. James made the whole process smooth and easy. As well as him going out of his way to get the car that I wanted Was able to get the car that I wanted. James made the whole process smooth and easy. As well as him going out of his way to get the car that I wanted and making sure that I was well taking care off. Overall, my experience was great! Thanks James! (: More

good service I've taken my car to be serviced here for the past 7 years and found the service excellent. Never had a problem getting the day and time I wanted. I've taken my car to be serviced here for the past 7 years and found the service excellent. Never had a problem getting the day and time I wanted. More

new car purchase This dealership has courteous and informed salespeople, a very pleasant atmosphere, and a willingness to negotiate. I love my new Camry Hybrid and bu This dealership has courteous and informed salespeople, a very pleasant atmosphere, and a willingness to negotiate. I love my new Camry Hybrid and buying it was a very good experience at Toyota of Bowie. More

So pleased with my new Camry Hybrid I received excellent customer service when I found myself unexpectantly shopping for a new car after my car was totaled in an accident. Virginia l I received excellent customer service when I found myself unexpectantly shopping for a new car after my car was totaled in an accident. Virginia listened and was patient as we took three weeks negotiating with insurance. I highly recommend Virginia. More

Happy new owner My husband and I couldn't be more pleased by the car buying experience at this dealership. We received an amazing deal and James Braxton was the best My husband and I couldn't be more pleased by the car buying experience at this dealership. We received an amazing deal and James Braxton was the best! If I could give him more than 5 stars I would. I rate buying a car the same as getting a root canal, but this is one of the exceptions. They honored our online price and we got just the car we wanted and more. Great experience! More

Fair and Honest Salesman James made sure our purchase was smooth and easy. He buffered us from the parts of the sales that we were not excited to deal with. He calmly and pr James made sure our purchase was smooth and easy. He buffered us from the parts of the sales that we were not excited to deal with. He calmly and professionally handled all our questions and concerns. James is the most honest and fair salesperson I have met in a very long time. He is pleasant, always smiling and friendly. I would recommend him to anyone wanting to purchase a Toyota vehicle. James Braxton is awesome!! More

True Customer Service My first experience shopping at the dealership was not pleasant to me or my spouse. I was referred to Jose Redd, but at the time he wasn't available. My first experience shopping at the dealership was not pleasant to me or my spouse. I was referred to Jose Redd, but at the time he wasn't available. Afterward Mr. Redd learned about my experience and what happened and called us personally. He made everything that was wrong with my first experience RIGHT!!. I am not conveying in this review the other staff are not attentive and respectful, but I am saying Jose's attention to detail, listening to the customer and there needs, and lastly he keeps his word. Customer experience like that is very very rare. I don't write many reviews, probably because poor customer service has become the norm and we've got used too it. I hope management gets this...a reasonable customer will not be unreasonable or difficult if they are respected, there business needs are met, and their experience is eventful and stands out. Even if they don't buy your product, that customer will still be walking advertisement for your business. But the reason for the four star rating is because at Toyota of Bowie Jose Redd is a star worth doing business with. M. Dyer More