
Toyota of Bowie
Bowie, MD
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No deal 2016 or 2017, a customer ofToyota for 2009-2015 new STILL NO DEAL Mr. Patterson of Toyota of Bowie and Scion of Bowies, Saleman of t STILL NO DEAL Mr. Patterson of Toyota of Bowie and Scion of Bowies, Saleman of the year Mr. Chima Chimuma, Louis Costillo, and General Manager Hess Darvish I am very impressed that you must have the best Manager and Deal maker, money can buy working for you. I am not a financial expert just a loyal Toyota customer, having a history with this dealership from 2009 to 2015, having financing a car for just about every year. My wish was to make a deal to buy a car from your dealership. For a year or two be financed by Toyota financial, at a high percent rate. I am having finance arranging made for a new 2017or 2016 financed thru Capitol One Navigator, whom financed the 2015 which is in the best condition 19,400, having an offer for my 2015 trade in that I bought from Toyota of Bowie, that didn’t cut the deal. Still no deal, after sitting in the fine showroom of Toyota of Bowie for three hours, again no deal being a loyal customer since 2009, still no deal Still no deal, three hour in the showroom, with three guys who sales call car every day for a living. being told you matter but, still no deal 7 years of great service gone down the drain. It is a sign of Corporate America Control, what have car buying come. Oh bought a car during the hard sale years of recalls, and term don’t buy foreign buy American. More
High and professional customer service A really appreciated the the service of Mr James Braxton, Jr upon buying my 2016 toyota corolla S plus on july,11th 2016 from toyota of Bowie and hope A really appreciated the the service of Mr James Braxton, Jr upon buying my 2016 toyota corolla S plus on july,11th 2016 from toyota of Bowie and hope to recommend my friends and much more customers to this particular dealership More
Surprisingly fast and painless. My wife and I were greeted immediately and professionally by Mr. Braxton. He took our needs seriously and listened to us. "That's important!" He resp My wife and I were greeted immediately and professionally by Mr. Braxton. He took our needs seriously and listened to us. "That's important!" He respected our time and found the car we wanted at the price that we needed to be, all within about an hour. He personally went to pick up our car in Virginia. Mr. Braxton, Mrs. Cunningham and Mr. Scott were all excellent and took care of business. More
What a Great Experience! I had done extensive research on what car I wanted to buy and for how much. I had also talked previously to a few dealers and already knew the languag I had done extensive research on what car I wanted to buy and for how much. I had also talked previously to a few dealers and already knew the language and some of the pitfalls, and was really looking for someone who'd be straight and honest. Not easy in this business, is what I thought. I decided to email all dealers in the vicinity a brief email stating what I want. I wrote at least 15 emails. James was the first to call. He had read the email and addressed all its points. He was straight and when he knew what I wanted, he was open and very efficient. I talked to a few other dealers again but nobody was as trustworthy as James, and most importantly, nobody offered the price and package, no hidden costs, that James offered. I don't regret the commitment one little bit. And one more thing...I was flying in from overseas and had no one to pick me up. We had already agreed on a deal so James had nothing more to gain. Even so, James offered to pick me and my daughter up from the airport, more than 1 hour away, brought me to the dealership and helped me pick up the car. Now I know where I am getting our next family car, even though James' Toyota is far and I have many closer places. More
Amazing Experience James did an amazing job helping me purchase my first RAV4. I felt comfortable from the very start and he helped make sure I was getting the exact car James did an amazing job helping me purchase my first RAV4. I felt comfortable from the very start and he helped make sure I was getting the exact car I wanted and at the best deal possible for me. I was very happy with my entire experience at Toyota of Bowie. More
Excellent Sales Person In my 20 years plus Jose Redd went beyond and above making sure all my needs were handled. First he made sure I understand what vechilcle I was going In my 20 years plus Jose Redd went beyond and above making sure all my needs were handled. First he made sure I understand what vechilcle I was going to get then I test drove it. Then he went over Every detail so I would understand my New car.This is so important to people over 50 with all the new gadgets you have to learn. Jose took his time and made sure I was A satisfied customer. Thank you again I'm smiling all the way Home. More
Best experience ever!! I went to trade in my 2015 Camry and I have to say this is a great dealership who have great sale people, one of them being James Braxton. He was very I went to trade in my 2015 Camry and I have to say this is a great dealership who have great sale people, one of them being James Braxton. He was very upfront and honest when it came to my trade in. He gave me accuracy and kept in mind what I was looking which is more than I can say for a lot of dealers who try to sell me anything. I have to say, if you plan on getting a Toyota, definitely go see James. More
Jose has earned many customer service awards for a reason Jose did a great job guiding us through the process of trading in our old van for a newer one. He is very knowledgeable of the products he sells and w Jose did a great job guiding us through the process of trading in our old van for a newer one. He is very knowledgeable of the products he sells and wants you as the customer to feel like you're making a good purchase. Most importantly, though, he treats you like a person rather than a dollar sign. More
Above and beyond exceptional service!! James Braxton came highly recommended to me by a friend who had a wonderful experiences buying their 4Runner and Hybrid RAV4 from him. I can see why! James Braxton came highly recommended to me by a friend who had a wonderful experiences buying their 4Runner and Hybrid RAV4 from him. I can see why! He was as friendly, knowledgeable, and professional as I had heard. I have bought/leased 3 other vehicles from Toyota Bowie and have always had good service, and James met and exceeded my expectations. I knew exactly what I wanted, a Hybrid RAV4 in magnetic gray, and he led me to the exact car, fresh off the truck. He explained all the features from under the hood to the exterior, to the interior. He made himself available to any further assistance I might need. Knowing I am easily fatigued from chemotherapy, he was sensitive to how I was doing and offered me snacks and drinks, and allowed me to split the sale between 2 days so I wouldn't have to sit and wait for all the paperwork to be done. I will definitely recommend him to my friends, as well as Toyota Bowie for their always excellent car buying experience. More
Excellent Customer Service Found the car I was interested in, but wanted to test drive two different models. They had both models ready to go when I arrived. After the test dr Found the car I was interested in, but wanted to test drive two different models. They had both models ready to go when I arrived. After the test drive I decided on a Highlander as it was a better handling vehicle than the 4Runner. They did not have the color I wanted in the building, but they were able to snag one at another dealership in Virginia. I then had to wait a few days for delivery and they delivered to my house. I could not be happier with the service from these guys. I did all of this with a one and a half year old by my side. They were quick and courteous. Thanks to the guys and gals at Toyota of Bowie More