Toyota of Bowie

1st New Car This was my first new car experience. I went to 4 Toyota dealerships before someone would take me seriously and help me get the car I wanted. Not o This was my first new car experience. I went to 4 Toyota dealerships before someone would take me seriously and help me get the car I wanted. Not only did James treat me with respect he got the deal I wanted for my trade in and a great price for my Rav 4. More

great This dealership was my third choice, and wish I started here first. I'm a very picky car person. And have spent countless hours researching my option This dealership was my third choice, and wish I started here first. I'm a very picky car person. And have spent countless hours researching my options. I came in knowing what I wanted, and left with it! More

surprisingly fun! I had a hard time choosing a dealership online, but finally picked this one. I am very satisfied with my entire experience. I was really nervous drivi I had a hard time choosing a dealership online, but finally picked this one. I am very satisfied with my entire experience. I was really nervous driving up, in my...older vehicle...thinking whoever saw me get out of it, would peg me for a first time buyer and take advantage. however, James Braxton Jr., pleasantly explained everything to me in great detail, sometimes, a few times over. I needed clarity on a few things and he happily worded the explanation so I could understand. I felt quit confident in my knowledge by the end. I would recommend his sales ability and the dealership all together. Everyone I spoke with was friendly and understanding. The bathroom was clean, and I felt taken care of. More

Bought my first New car on my own at 50! I'm very nieve when it comes to car dealerships and cars in general. Though I had my husband with me he knew I wanted to do this on my own. Mr.Redd wa I'm very nieve when it comes to car dealerships and cars in general. Though I had my husband with me he knew I wanted to do this on my own. Mr.Redd was so kind to explain everything step by step without making me feel inferior. He made me feel so comfortable from the beginning by talking to me directly and in a manor that was relaxed and respectful. I've spoken to many woman who hate the process of dealing with men in the car field because of their manor toward women in general. I will say this as a woman and to women, I would highly recommend this gentleman because of his respect, kindness and love of family. This is the type of salesman that gives them a better reputation. Happy 30t to you and Mrs. Redd. Thank you for helping me accomplishing my goal, I'm now the proud owner of a 2016 RAV4! Kathleen McKenna More

WHAT A BLESSING! MR. Jose Redd, was a Phenomenal Salesperson. I was truly Blessed! He enabled me to get in the car of my desire! He was so...Professional and Ensuring, MR. Jose Redd, was a Phenomenal Salesperson. I was truly Blessed! He enabled me to get in the car of my desire! He was so...Professional and Ensuring, "Toyota of Bowie" provides "Excellence"!! More

Thanks for the Great Service Jose Redd Thanks for the great service Jose. Working with you made the whole experience efficient and pleasant. I greatly appreciate your professionalism and le Thanks for the great service Jose. Working with you made the whole experience efficient and pleasant. I greatly appreciate your professionalism and level of service. More

Lots of attention to sell, but follow-up is lacking After several emails and phone calls to have them mail me the license plates and waiting a few weeks, I gave up and drove the 30 miles to get them. Ex After several emails and phone calls to have them mail me the license plates and waiting a few weeks, I gave up and drove the 30 miles to get them. Except for the last phone call, all said there should not be a problem with mailing me the plates, even the receptionist was surprised that the plates were not mailed. This suggests that once the sale is made, their interest dwindles. More

Great Experience - New Highlander Recently we brought a new Highlander limited platinum model. Went to the dealership a few times to look at the vehicle. We worked with Jose Redd who Recently we brought a new Highlander limited platinum model. Went to the dealership a few times to look at the vehicle. We worked with Jose Redd who was professional, honest ,and had outstanding customer service. He made the process very smooth and beat out two other dealerships on purchase price. We told him what we wanted how much we wanted to pay and he worked hard to make the deal happen. Once the decision was made and the paperwork signed we were in and out. Although the dealership was busy everyone was courteous and customer focused. More

James Braxton is the best reason to visit this dealer I bought my 2012 Prius at this dealer and returned to look at the 2016 Prius as I was pleased with the dealership the first time around. I admit that I bought my 2012 Prius at this dealer and returned to look at the 2016 Prius as I was pleased with the dealership the first time around. I admit that I am not the easiest customer...I expect excellent service when spending a large amount of money and do not like to waste time or the dealership's time. Being a woman, I have had some very negative experiences with car salesman and dealerships. This time I was lucky to be connected with James Braxton who was everything that one looks for in a salesman - courteous, responsive, and willing to go the extra mile I felt like he was looking out for me. He understood that I wanted a particular Prius package, color and interior. He did not try to talk me into something else just because they did not have what I wanted in stock. He went to the Eastern Shore to pick up the car that I wanted. The finance department and the aftermarket department were much improved over my 2012 visit although I must admit that I was frustrated when I called the dealership a week or so later and got voice mail. I then called James' cell and he follow up on my behalf. More

Bought a new car(Camry LE 2016) Mr Jose Redd is very courteous, professional and helpful to his customers considering their needs and making them leave Toyota satisfied. Thank you Mr Jose Redd is very courteous, professional and helpful to his customers considering their needs and making them leave Toyota satisfied. Thank you Jose for everything you do. More