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Toyota of Bowie

Bowie, MD

4.4
620 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 620 reviews

September 06, 2016

1st New Car This was my first new car experience. I went to 4 Toyota dealerships before someone would take me seriously and help me get the car I wanted. Not o More

by skinny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Braxton
Sep 13, 2016 -

Toyota of Bowie responded

Congratulations on your first new car! Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that James provided excellent customer service. Enjoy your new Rav4! Heather

August 31, 2016

great This dealership was my third choice, and wish I started here first. I'm a very picky car person. And have spent countless hours researching my option More

by Eva46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Braxton
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that James provided excellent customer service. Enjoy your new Toyota! Heather

August 31, 2016

surprisingly fun! I had a hard time choosing a dealership online, but finally picked this one. I am very satisfied with my entire experience. I was really nervous drivi More

by B.Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Braxton
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that James provided excellent customer service. Enjoy your new Toyota! Heather

August 30, 2016

Bought my first New car on my own at 50! I'm very nieve when it comes to car dealerships and cars in general. Though I had my husband with me he knew I wanted to do this on my own. Mr.Redd wa More

by Kmckenna65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Redd
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that Jose provided excellent customer service and made you reel respected! Enjoy your new RAV4! Heather

August 30, 2016

WHAT A BLESSING! MR. Jose Redd, was a Phenomenal Salesperson. I was truly Blessed! He enabled me to get in the car of my desire! He was so...Professional and Ensuring, More

by Lstrange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Redd
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that Jose provided excellent customer service. Enjoy your new Toyota! Heather

August 26, 2016

Thanks for the Great Service Jose Redd Thanks for the great service Jose. Working with you made the whole experience efficient and pleasant. I greatly appreciate your professionalism and le More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Redd
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that Jose provided excellent customer service. Enjoy your new Toyota! Heather

August 26, 2016

Lots of attention to sell, but follow-up is lacking After several emails and phone calls to have them mail me the license plates and waiting a few weeks, I gave up and drove the 30 miles to get them. Ex More

by Rather not say
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I spoke with several in Sales and Finance about getting my plates mailed to me.
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for your review and for letting us know about your after sale experience. I do apologize for the lack of follow up. Normally we are much better and we do absolutely continue to care after the sale. We will use your review in our training and work to improve our processes. Enjoy your new vehicle. Heather

August 23, 2016

Great Experience - New Highlander Recently we brought a new Highlander limited platinum model. Went to the dealership a few times to look at the vehicle. We worked with Jose Redd who More

by RonC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Redd
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that Jose provided excellent customer service. Enjoy your new Toyota! Heather

August 22, 2016

James Braxton is the best reason to visit this dealer I bought my 2012 Prius at this dealer and returned to look at the 2016 Prius as I was pleased with the dealership the first time around. I admit that More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Braxton
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review and for your second purchase! We really appreciate it. We are delighted to hear that James provided excellent customer service. We will continue to work hard to iimprove the buying experience. Enjoy your new Prius! Heather

August 21, 2016

Bought a new car(Camry LE 2016) Mr Jose Redd is very courteous, professional and helpful to his customers considering their needs and making them leave Toyota satisfied. Thank you More

by lynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OLU LEO, Jose Redd
Sep 13, 2016 -

Toyota of Bowie responded

Thank you for posting a detailed review! We really appreciate it. We are delighted to hear that Jose provided excellent customer service. Enjoy your new Toyota! Heather

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