Toyota of Bowie

Two thumbs up Our salesman, Jose, was awesome to work with. My husband and I were coming to look at the new Prius, and Jose greeted us immediately. We told him we w Our salesman, Jose, was awesome to work with. My husband and I were coming to look at the new Prius, and Jose greeted us immediately. We told him we were just there to look, and he gave us space to browse. We decided to see how much we could get on a trade-in before we decided to if we were going to buy. Jose was quick to get to work, and wasn't pushy at all. We got the price we wanted so we went ahead and started the process. Jose worked with us to get us a fair price. In the end, the sale went off without a hitch, and we left feeling very satisfied. We will definitely be returning to work with Jose for our next trade-in within the next couple years. He was knowledgable, understanding and most importantly: kind and personable. I would, and will, recommend him to anyone. Thanks Jose! More

Magnificent Positive Experience I went with the purpose of trading my 2013 Prius V using a mail in offer that I received from the dealership. Jose Redd met us at he door, looked at t I went with the purpose of trading my 2013 Prius V using a mail in offer that I received from the dealership. Jose Redd met us at he door, looked at the offer written on the mailer and showed us a new 2016 Prius V from the lot. We sat down to business to make the exchange. He was warm, jovial pleasant and very professional. He honored the exchange value of our 2013 car to the exact amount stated on the mailer. We finished the paperwork without stress and drove home in my new vehicle. Jose Redd made the whole process flow with no pressure. I was very satisfied with the deal he made. He listened to my needs and offer. I left feeling very good from the whole experience. P. Andrade C. Extremely Satisfied Customer More

And I Exhaled My experience was great! As a woman buying a new car most sales people are like oh here she comes. They try to take advantage of you because of your My experience was great! As a woman buying a new car most sales people are like oh here she comes. They try to take advantage of you because of your gender. But. James Braxton worked with me to get the best deal. There was no haggling. He was kind, professional and more importantly personable. He put himself in my shoes and gave me the best deal for my money and for me. I was expecting to come out the dealership with a headache, which has been my past experience. Instead I came out with a beautiful full loaded 2016 Rav4 and a smile that was illumiated the room!!! After it was all done I exhaled!!! More

great car buying experience Jose Redd did a great job selling me a Sienna. Right from the start he made me feel comfortable. He walked me thru a vehicle demonstration and got a b Jose Redd did a great job selling me a Sienna. Right from the start he made me feel comfortable. He walked me thru a vehicle demonstration and got a bunch of the mundane early part of the purchase done quickly. There was no pressure and he made the overall experience good. He spent the time too make sure we were comfortable with the purchase. He did a great job More

Good experience with leasing a new car I worked with James Braxton, and he did a great job and met all of my needs. He went above and beyond to help me get what I wanted or of my truck. I worked with James Braxton, and he did a great job and met all of my needs. He went above and beyond to help me get what I wanted or of my truck. More

Mr.James Braxton is the epitome of an excellent car salesman I had the pleasure of dealing with Mr. Braxton on Monday, March 21, 2016. I had spoken to him previously on the phone before visiting the dealership I had the pleasure of dealing with Mr. Braxton on Monday, March 21, 2016. I had spoken to him previously on the phone before visiting the dealership so he knew exactly what I was looking for. Mr. Braxton met me at the door with a firm handshake and a wide smile. He told me that he did not have the color I was looking for on the lot but he located what I was looking for at a nearby dealership. At that point, Mr. Braxton took me to the service bay where he had the same model of car (different color) available and ready to show me all of the features, bells, and whistles the car had. He answered all of my questions and, in doing so, he demonstrated he "knows his stuff". After we finished with the demonstration, we went for a test drive and returned to the dealership. Mr. Braxton took me for a meeting with the Customer Relations employee and then he left to get my car. At no point during this visit was there any hesitation on the part of the dealership in honoring the price quotes that I came in, From the very first moment, it was a pleasure dealing with Mr. Braxton. He is a very personable man who is very down-to-earth and honest. He is definitely a credit to his profession and he makes all car salesman proud to have him in their midst. Without question, should I ever need to buy another Toyota, Mr. Braxton is definitely at the top of the list of people I will turn to. Thank you, Mr. Braxton for everything. Your efforts are appreciated and I wish you nothing but the best. Take care and I wish you well. Sincerely, James Owens More

Delores brown On March 18, 2016 I visited Toyota of Bowie in search of a new SUV. I returned on Saturday, March 20 and purchased a new Toyota Highlander. This is On March 18, 2016 I visited Toyota of Bowie in search of a new SUV. I returned on Saturday, March 20 and purchased a new Toyota Highlander. This is to acknowledge and thank JAMES BRAXTON for his assistance in helping me through the process, not one I took lightly since the car cost more than my first home. James was at all times highly professional, approachable, informed, polite, non-threatening and non-aggressive. I realize Toyota of Bowie is there to make a sale. However, James always made me feel the dealership respected and appreciated me as the consumer. James took his time in going over the various technical features of the car and was patient in answering all my questions. One of the attributes I appreciated was his lack of unnecessary aggression. In fact I walked out of another dealership recently due to the manner in which the sales manager approached the sale and his efforts to "railroad" me into the purchase. James also possesses above average consumer and human relations skills. It was probably those skills above all others that helped to seal the deal. I should hope he will rise through the ranks of the Toyota family. Delores More

No problem in helping with a complicated situation I drive a fleet vehicle for work, and recently received a 2016 Toyota Camry Hybrid. It's a great car, I really like it. But it was delivered (from a I drive a fleet vehicle for work, and recently received a 2016 Toyota Camry Hybrid. It's a great car, I really like it. But it was delivered (from a different dealer) with no floor mats. Two other local Toyota dealerships refused to help me obtain floor mats, saying that they did not want to deal with a fleet vehicle. However, Brian Cunningham at Toyota of Bowie came through for me. He ordered the floor mats for me and was very helpful and patient with the somewhat complicated payment process through the fleet representative on the phone. Brian is a star! He earned my respect with a simple act of service excellence. More

INTEGRITY AND HIGHEST QUALITY IN DEALERSHIP My car buying experience for the past 40 years has now hit a new high. This dealership was recommended by my car buying service and my car insurance My car buying experience for the past 40 years has now hit a new high. This dealership was recommended by my car buying service and my car insurance co., (USAA). USAA has not let me down since I've been a member. I was greeted and welcomed by phone by Bowie Toyota sales rep. Mr. Reid Richards. Everything I wanted and expected on my purchase was made easy and explained in detail and in writing by Mr. Richards. Follow up after the purchase continued to insure that I'm satisfied and feel good about my new Prius. Thanks to Reid and Willie More

Honest People. Hard to find type in this industry We walked in on a sunday evening to look at the cars and possibly trade in our vehicle with a newer one. Mr Kevon Brooks and Mr Said was very easy to We walked in on a sunday evening to look at the cars and possibly trade in our vehicle with a newer one. Mr Kevon Brooks and Mr Said was very easy to work with. They evaluated our vehicle and gave a good deal on it and help us purchase a new one in no time. What makes it shine is they are actually very honest and staight forward people. Highly recommended. More