Toyota of Bowie
Bowie, MD
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Clean and comfortable waiting area. Polite and accommodating staff. Love the check in process - well organized; as well as the customer updates as you wait as you wait on your vehicle. Polite and accommodating staff. Love the check in process - well organized; as well as the customer updates as you wait as you wait on your vehicle. The precision check out procedure was well organized as well. Thanks team - great job. More
Toyota of Bowie has given us excellent service on our 2 Toyota avalons and Lewis Grimes (our service advisor) has done an excellent job of maintaining our cars in very good mechanical shape. Toyota avalons and Lewis Grimes (our service advisor) has done an excellent job of maintaining our cars in very good mechanical shape. More
Toyota of Bowie always provides excellent service. My service representative, Antonio Funderburk, is a reflection of that service. He listens to my concerns, asks relevant and probing questions to hel My service representative, Antonio Funderburk, is a reflection of that service. He listens to my concerns, asks relevant and probing questions to help identify my problems, and explains everything in terminology that I can understand. And he always makes sure I’m clear about what needs to be done. He is courteous, accommodating, and he’s always a true professional. More
After giving me a competitive quote for new tires, they charged me significantly more and put cheaper tires on my car. They made no effort to explain why, but did correct their mistakes after I pointed the charged me significantly more and put cheaper tires on my car. They made no effort to explain why, but did correct their mistakes after I pointed them out. It cost me significant time and inconvenience. I think that the service manager apologized, but did not seem to care that much about keeping me as a customer. More

