Toyota of Bowie

You have a good customer service. Mr. Chima Joe , he knows how to taker customer. Thats why we bought the Grand highlander. Mr. Chima Joe , he knows how to taker customer. Thats why we bought the Grand highlander. More

My experiences were not that great came into purchase. A car definitely wasn’t any red carpet treatment could barely even get through the sale. I had to come back three different times. Salesman was good A car definitely wasn’t any red carpet treatment could barely even get through the sale. I had to come back three different times. Salesman was good and the Locksmith was good. Other than that. It was not a great experience. More

Service was great per usual. Very clear with what work was needed and being done on my car. No concerns or problems with the service work. Disappointed in the pickup process. Tr Very clear with what work was needed and being done on my car. No concerns or problems with the service work. Disappointed in the pickup process. Trash was left in the car and my other keys were removed from the ring with no notice. Never had this problem before. Lady at the pickup desk wandered around shop for almost 5 minutes before returning to the desk, with no urgency, as several customers were waiting in line. More

Went into by a bZ4X and the "manger" came and offered me a lease deal that was literally DOUBLE the amount listed on Toyota's website. It took effort not to just laugh in their face and walk out. So I had a lease deal that was literally DOUBLE the amount listed on Toyota's website. It took effort not to just laugh in their face and walk out. So I had to politely state "this is more than I was expecting" so they took it back and the "second" manager came out with an offer that was still 50% higher than the what it should have been. So I literally had to the do "we're going to leave and think about it" and then they're like "well if we can offer you the number you wanted would you buy it" Like duh? That's why were there. Stupid sales tactics almost talked them out of sale. Would not recommend anyone go to this dealer ship. More

It took 3 hours to get a diagnostic back about my inspection. Once I approved the work that needed to be done, it took another 3 hours to complete the work, and they still had to order a part they di inspection. Once I approved the work that needed to be done, it took another 3 hours to complete the work, and they still had to order a part they didn't realize they did not have in stock, so I have to return once again to get that installed. I've been going here for 11 years and they've treated me well; they've fallen flat the past two visits (2024 and today) More

My Salesman Don Suber and Sales Manager Errol Mclaurin Jr. worked very hard and diligently to make certain I FINALLY got the vehicle I've been waiting for the the past few months. I've purchased 4 vehicle Jr. worked very hard and diligently to make certain I FINALLY got the vehicle I've been waiting for the the past few months. I've purchased 4 vehicles from Toyota Of Bowie and Don Suber has been my salesperson each time. I love the attentiveness these gentlemen gave me and I wouldn't have it no other way. More

Service advisor couldn't tell me why the engine light was on. Very dishonest analysis. on. Very dishonest analysis. More

I spent $240 to diagnose my vegetable and the shop can't find the problem. I won't recommend this dealership for auto services. find the problem. I won't recommend this dealership for auto services. More

The dealership clean, organized and my salesman and sales manager was phenomenal!!! I’m telling all my friends!! manager was phenomenal!!! I’m telling all my friends!! More

Outstanding service by service advisor Mohamed J. and mechanics. I brought my car in for an oil change and it turned out that I needed a water pump replacement, front brake pads replaced and all wheel and mechanics. I brought my car in for an oil change and it turned out that I needed a water pump replacement, front brake pads replaced and all wheel alignment. It's a good thing I brought it in to take care of the necessary repairs. He was very professional and courteous. My car was initially thoroughly inspected with over 100k miles. The diagnostic results are awesome.Because only Toyota services my car, I trust that I have 100k more miles to go from the best mechanics servicing it. Plenty of waiting area space to watch TV, get some snacks and chill while waiting for your car. Nice staff. More