Toyota of Bowie

Took a long time to get checked in for my appt at 12:15 on a Saturday. Was told it would last ~3 hours and I’d be notified when the car was ready. Didn’t hear anything until 4:40 when I got a call saying t on a Saturday. Was told it would last ~3 hours and I’d be notified when the car was ready. Didn’t hear anything until 4:40 when I got a call saying they close at 5:00 and if I didn’t get there before 5:00, the car would be locked in until Tuesday morning (after Labor Day). Luckily I live 15 min away so I got there in time, but this was horrible service – appt took longer than they said and no warning ahead of time about this policy. More

Mohamed Janey is the most wonderful advisor. He has been there for over 125,000 miles of service on my 2016 Sienna Mini-van and I would not trust anyone other than him to care for the vehicle t He has been there for over 125,000 miles of service on my 2016 Sienna Mini-van and I would not trust anyone other than him to care for the vehicle that carries my 3 children on a daily basis! More

Consistency and courteous would describe the Staff. As usual Antonio and Lewis were great! Cashiers always friendly as well. Though they are complete strangers feels like family there. As usual Antonio and Lewis were great! Cashiers always friendly as well. Though they are complete strangers feels like family there. More

I love the service… the waiting area. But the scheduling is not great more is needed But the scheduling is not great more is needed More

try to make the waits times for customers shorter, especially for just oil change and tire rotation especially for just oil change and tire rotation More

Jose Perez is an excellent car manager/representative. He took great care of my car. Great dealership and excellent mechanics. He took great care of my car. Great dealership and excellent mechanics. More

The service was great, I really liked the customer relations too. I was so happy to work with with you guys relations too. I was so happy to work with with you guys More

"I brought my 2022 Toyota highlander SUV in for service and was thoroughly impressed. From the start, Service Advisor Dan was fantastic. He provided a clear, itemized estimate and explained every recom and was thoroughly impressed. From the start, Service Advisor Dan was fantastic. He provided a clear, itemized estimate and explained every recommended service without any pressure He texted me updates throughout the day. The team was professional and courteous. Good customer service. This is how all car service should be." More

Great service department. Willing to check out car maintenance alerts without charging if nothing needs to be done. Willing to check out car maintenance alerts without charging if nothing needs to be done. More

Service Advisor Danny Korode was a great hlep to us. us. We were traveling to NJ when we heard a banging noise near the back right rear tire of our 2013 Lexus. We explained our problem. Even though we d us. We were traveling to NJ when we heard a banging noise near the back right rear tire of our 2013 Lexus. We explained our problem. Even though we did not have an appointment, Danny arranged for a technician to inspect our car. Fortunately, it was not a serious problem. It was promptly corrected , and we were able to be on our way. Wonderful service and a big relief. Thank you Danny and Toyota. John Peters More