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Toyota of Bowie

Bowie, MD

4.6
1,166 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,166 reviews

September 07, 2025

Car oil change took three hours Evan though I have an appointment wait too long More

by Ravim1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Sep 18, 2025 -

Toyota of Bowie responded

Thank you for bringing this to our attention. We apologize for the delay in your oil change appointment and will make sure to improve our efficiency in the future. Your satisfaction is important to us and we appreciate your business. Toyota of Bowie, (240) 927-4250

September 05, 2025

The service rep that helped me didn't have a good attitude. Never contacted me when my vehicle was ready. I happened to pop up to find out my car was ready for pickup after calling and messaging seve More

by eboniavery.ea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Sep 11, 2025 -

Toyota of Bowie responded

We regret that your customer experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Edbyn Lopez, Service Manager Toyota of Bowie | (240) 927-4267 | edbynlopez@toyotaofbowie.com

September 05, 2025

Good experience. Found my car, that I love. Remi was awesome! Easy, the rest, formality. No pressure. More

by bkalivoda75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remi Ogudirian, Aaron Slaughter, Rose Bayat
Sep 08, 2025 -

Toyota of Bowie responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. If you have any further questions, please give us a call. We're always happy to help!

September 05, 2025

I found the car I wanted. I went, I bought, HAPPY Thank You Toyota of Bowie More

by ranrapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa
Sep 08, 2025 -

Toyota of Bowie responded

Hi, thank you so much for your positive comments about Toyota of Bowie! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2025

Great service advisor, Mohamed, who has been my long term advisor. Friendly and prompt shuttle driver, Dave. More

by pinknlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Hameh
Sep 08, 2025 -

Toyota of Bowie responded

Hi, we're happy you found Mohamed to be so supportive during your experience here at Toyota of Bowie. If you have any further questions, please give us a call. We're always happy to help!

September 04, 2025

Great dealership! Friendly staff, smooth process, and excellent customer service—highly recommend them! Especially the manager Lani and Ope More

by Solenzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ope and Lani
Sep 08, 2025 -

Toyota of Bowie responded

Hi Solenzy, we're happy you found Lani and Ope to be so supportive during your experience here at Toyota of Bowie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

Brought in our RAV for scheduled maintenance. Mr. Cookson got my car back to me very promptly. The info included pictures of some of the areas checked for ware showing no problems. A nice touch. More

by mkeyunex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cookson. , Aaron Slaughter
Sep 08, 2025 -

Toyota of Bowie responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

I been going to Bowie Toyota for a long time now the staff are always courteous knowledgeable and tom is wonderful guy created me with a smile and answered all my questions More

by Xtp1060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Sep 07, 2025 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

Took a long time to get checked in for my appt at 12:15 on a Saturday. Was told it would last ~3 hours and I’d be notified when the car was ready. Didn’t hear anything until 4:40 when I got a call saying t More

by rt5
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Memuna
Sep 07, 2025 -

Toyota of Bowie responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Edbyn Lopez, Service Manager Toyota of Bowie | (240) 927-4267 | edbynlopez@toyotaofbowie.com

August 30, 2025

Mohamed Janey is the most wonderful advisor. He has been there for over 125,000 miles of service on my 2016 Sienna Mini-van and I would not trust anyone other than him to care for the vehicle t More

by sthorpe2478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Janneh
Sep 02, 2025 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.

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