
Toyota of Bowie
Bowie, MD
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Mr Gabriel Gauzon is a Financial WIZARD TECHNICIAN Manager that has helped me through THREE Toyota transactions. He is extremely polite, and an absolute pleasure to deal with. You are never rushed t Manager that has helped me through THREE Toyota transactions. He is extremely polite, and an absolute pleasure to deal with. You are never rushed through Gabe's office. He answers ALL questions - even those you think you might ask. It's almost as if he establishes a mind-meld with his customer !! My son and I appreciate the service provided by Gabe's and will continue to return to TOYOTA of Bowie as long as people like him continue to work there!! More
Jamar is a truly salesman that got me to buy a car when I pulled in I was looking for Honda me and Jamar got the taking and he had me leaving with a 2013 corolla le that I love..... Thanks Again pulled in I was looking for Honda me and Jamar got the taking and he had me leaving with a 2013 corolla le that I love..... Thanks Again More
I have given the rating that I have because of all the professionalism of the team that helped with my purchase. My Sales Consultant Ryan Greenidge was such a winner. He greeted me at the door and I tol professionalism of the team that helped with my purchase. My Sales Consultant Ryan Greenidge was such a winner. He greeted me at the door and I told him what I wanted. He took me to a car with a no hassle approach. He was able to answer all my questions including the technical questions which was impressive. Tinika Edwards (New Car Delivery Associate) helped me make the transition to my new Scion tC including setting my phone up. This dealer stays busy and Ms Edwards always has a smile and a high level of professionalism. When I talked to Ms Pat Cunningham (Customer Relations) she was able to show me products that I could use for my car that will help me save on my insurance and provide a level of safety. My final step with Gabriel Gauzon (Financial Services Manager) was very enjoyable. I felt at ease with Mr Gauzon's help. I traded my new 2013 Hyundai for a new Scion. I will never ever leave Toyota again! Your professional team will get my business in the future. Karen A Jackson More
Came in just to shop first step after communicating on-line and receiving call from Tim. Michelle met with us, was very knowledgeable, fun and friendly; excellent info during test drive and very resp on-line and receiving call from Tim. Michelle met with us, was very knowledgeable, fun and friendly; excellent info during test drive and very responsive and helpful negotiating price and walking thru purchase, which we really hadn't intended to do that day! Kudos to Michelle! Tanika and Eboni and Mr. Henry were each very friendly, knowledgeable and helpful with the steps of the purchase process, and we drove our new car home happy. Re: our new 4runner, we are long-time Bronco afficianados, having bought 3 and still own 2...in comparison our new 4runner is very tight and excellent to drive--directly responsive in braking, accelerating and turning; seats are MUCHO comfortable and I have a bad back. Only place the bronco is better is all-around view; the 4runner has a couple blind spots and the view from the inside rear-view mirror is much smaller--so I'm learning how to adapt. Only 94 miles so far, so no other observations/comparisons. Nice car--great people at Toyota of Bowie! More
Bob was very firendlyand knowledgable. As I explained the issue I was having with my car, he listened attentively. He never rushed me and asked questions to clarify. he told me what he thought was wrong. Aft issue I was having with my car, he listened attentively. He never rushed me and asked questions to clarify. he told me what he thought was wrong. After the car was checked, he turned out to be right on target. He was very professional but also was seemed to ahve a great approach. Oftent imes it seems when you bring in a car for service, they jsut want to rush you through and not listen to what youhave to say or don't seem to want to answer your questions. Bob took his time yet was very efficient. he knew exactly what was wrong and my car was ready when he said it would be. He is top notch. More
Some years ago we purchaed our Toyota Sienna from Toyouta of Bowie and the overall experience has been great. The true test of a dealership is not in the one day purchasing event but the long term servii of Bowie and the overall experience has been great. The true test of a dealership is not in the one day purchasing event but the long term serviicing experience of your vehicle! The service experience with Toyota of Bowie has been great; namely because of our service advisor Bob Clodfelter! Over the years my wife and I have come to trust and rely on the accuracy of the information that Bob shares with us regarding our vehicle. Bob's freindly, personable persona and excellent customer service skills have made our long term relationship with Toyota of Bowie a pleasure! The quality of workmanship regarding our preventive maintenance services as well as vehicle repairs has been good; with no return visits for the same issue thus far. The price for the services over the years has been good but, could be improved upon for customers like us that have chosen to have consistent and reliable Toyota service to support our investment! When it comes to the bottom line of perception of an entity or company it usually rest with the team that engages its customers; Toyota of Bowie has a winner in Service Advisor Clodfelter. More
Steve Johnson sets himself apart from the rest at Toyota of Bowie. I have purchased several vehicles from him over the last couple years and each time I was treated with the same respect, honesty and fairn of Bowie. I have purchased several vehicles from him over the last couple years and each time I was treated with the same respect, honesty and fairness. It was clear that he was in it to make sure I as completely satisfied - from the color of the vehicle to the price. Steve is definitely a man of his word, taking care of his customers from the beginning to the end and even handling the smaller details after the sale, like ordering floor mats and setting up service appointments. I have recommended Steve to my friends and family and will continue to do so in the future. It's refreshing to know that there is at least one car salesman out there that really does care about his customers. More
I had a great experience with the staff at this dealership. Michelle was very patient and helpful as I picked out the Camry I wanted. I got the car I wanted for a great price and great interest rat dealership. Michelle was very patient and helpful as I picked out the Camry I wanted. I got the car I wanted for a great price and great interest rate. Ryan in finance was very helpful as well. All of the staff there were friendly and professional and I would definitely recommend this dealership. More
service advisor Bob Clodfelter addressed all my concerns and made recommendations based on my needs. unlike other auto service locations, i did not feel pressured into making decisions about repairs. he too and made recommendations based on my needs. unlike other auto service locations, i did not feel pressured into making decisions about repairs. he took the time to explain and prioritize repairs in order to fit my budget. he was very friendly AND knowledgeable; customer service like this is priceless. Toyota is our brand in vehicles, i'm happy to have found someone trustworthy to help with the maintenance. More
Steve Johnson was a super salesman and lived up to every word he spoke. I truly would recommend him to anyone in the market for buying a new car. He is very patient and understanding. Steve is definitely word he spoke. I truly would recommend him to anyone in the market for buying a new car. He is very patient and understanding. Steve is definitely is a star!!! More