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Toyota of Bowie

Bowie, MD

4.5
1,118 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,118 reviews

June 21, 2025

The service representative was very professional and always helpful. The specialist had been informed and the tire was in stock. Service was completed in a timely manner. Great service. More

by WaheedahShakoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Jun 23, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2025

It was a very pleasant experience. Your staff was professional and friendly. They quickly responded to my request. Any time I need service I know where to come. Imani was great in this More

by fayefreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani Adrea, Aaron Slaughter
Jun 23, 2025 -

Toyota of Bowie responded

Hello, we're happy you found Imani to be so supportive during your experience here at Toyota of Bowie. Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2025

Umami was great and accommodating. I booked appointment at Toyota website but apparently they had no record of it so she got me taken cared of the next day and had an uber ride arrange More

by josepheddielim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umani
Jun 22, 2025 -

Toyota of Bowie responded

Hello, thank you for your kind review; we are happy to pass along your comments to Umami here at Toyota of Bowie! We can't wait to see you again, have a great day.

June 20, 2025

My service Rep is why I will be returning. Knowledgable, prompt, understanding, fare, intelligent, service oriented, witty and absolutely professional.……..it goes on. Thank you Imani you made More

by qstorm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani 5 stars. She was the only one I worked with.
Jun 20, 2025 -

qstorm3 responded

My service Rep Imani is why I will be returning. Knowledgable, prompt, understanding, fare, intelligent, service oriented, witty and absolutely professional.……..it goes on. Imani got along well with all of her coworkers who obviously loved her and respected her. It was like working with an entire Team within one person. Thank you Imani you made a different. The work wasn’t too bad either. her. It was like working with an entire Team within one person. Thank you Imani you made a different. The work wasn’t too bad either.

Sep 14, 2025 -

Toyota of Bowie responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2025

Service advisor was excellent. He told me everything I need to know pertaining to my car. He was professional and hospitable. He exceeded my expectations. More

by Blancho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Sep 13, 2025 -

Toyota of Bowie responded

Hi, thank you for taking the time to leave a review for us at Toyota of Bowie. We're happy we could exceed your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

After making an appointment it still took 3 hours and 15 minutes to get my oil change and tires rotated. Way too long. More

by James.caffrey50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter, Rose Bayat
Jun 19, 2025 -

Toyota of Bowie responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Edbyn Lopez Service Manager - Toyota of Bowie 240-927-4200 | edbynlopez@toyotaofbowie.com

June 18, 2025

Process was seamless. Staff efficient. Overall service first rate. Salesperson was friendly, patient, and knowledgeable. More

by gigi_barry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chima Joe, Aaron Slaughter, Rose Bayat
Sep 13, 2025 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2025

The staff in the service department was very professional and experienced. They show me that they're well trained in their duties of customer service. More

by Blkcover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
155159 IMANI ADREA
Jun 18, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2025

They showed a lot of professionalism, compassion they made us their priority and feel valuable towards our feelings and concerns More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Jun 17, 2025 -

Toyota of Bowie responded

Hi Tricia, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2025

Good staff and technician who gave you honest opinion about the repairs needed.. convenient to schedule an appointment. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cookson
Jun 16, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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