Toyota of Bowie

Tim performed advanced research before we arrived. He was ready with a choice of vehicles matching our wants and needs. He was very patient through the test drive explaining all the options on the vehic was ready with a choice of vehicles matching our wants and needs. He was very patient through the test drive explaining all the options on the vehicle and answering all our questions. The price for our new van was more than fair. My wife is already shopping for our next Toyota More

We came in to the dealership not really intending to purchase a car that evening. Timothy was very friendly and knowlegeable, he made us feel relaxed, we did not feel pressured as we have in the past at purchase a car that evening. Timothy was very friendly and knowlegeable, he made us feel relaxed, we did not feel pressured as we have in the past at other dealerships. We asked about the car that was advertised in the Washington Post which was a 2013 Toyota Rav4 for a very good price. We expected to get the standard response of " We only had one car at that price and it has been sold". Timothy was very helpful and found a car which met our requirements. We ended up purchasing the car that evening. Our over all experience was very satisfactory, we would recommend the dealership to any of our friends and family considering buying a car. Mr. Whit is a valuable asset to his employers, he made our experience very enjoyable and that is doing something! We never would have used "enjoyable" in the same sentence as "Buying a car" before we met him. Patty and Gabe Arias More

I have been going to Toyota of Bowie for several years and service has been excellent ? My service rep Anthony is very personnel and assure me always that they will take care of everything and He is know and service has been excellent ? My service rep Anthony is very personnel and assure me always that they will take care of everything and He is knowledgeable and comfortable To talk with about the services to be done of my car. Bill is the shuttle driver and he too is excellent, personable and assure me that everything is okay just call!!!! The enterprise rental rep was also kind and helpful!! The work on the car is always excellent and done so that their is no worry when you drive out after your car has been service!! I applaud all of the personnel at Toyota of Bowie!!! Your information and public hospitality is greatly appreciated. I thank you! More

I took my girlfriends car in for service on 8/8/13...not really sure where to go or what to do, I was greeted by a young lady named Christina. She asked me a few questions and then took me to her desk where really sure where to go or what to do, I was greeted by a young lady named Christina. She asked me a few questions and then took me to her desk where she looked up my girlfriends information. Christina was very knowledgeable of the services my girls car was due for and assured me she would have me out of there in an hour or less and guided me to the customer lounge...25 minutes later she came and got me and explained everything tht was done to the car and assured everything was good. It felt like she was there every step of the way making sure I was completely comfortable with everything. She was very personable and even went and got my girls car herself in a timely manner where she explained what and when my next service would be. I have never ever been in and out of a service department so fast in my life with nothing being wrong afterwards. I will highly recommend Toyota of Bowie to my friends and I actually look forward to my next visit there. More

With over 60,000 miles on my 2004 Toyota Avalon, I walked into Toyota of Bowie Service Center on the morning of 8/8/2013 worried crazy about a noisy sound coming from the engine. Nervous about what it could into Toyota of Bowie Service Center on the morning of 8/8/2013 worried crazy about a noisy sound coming from the engine. Nervous about what it could be, the young lady at the service desk greeted me with a genuine smile, patiently listened to my concern and comforted me with exemplary customer service rarely seen these days. With further assistance, she assured me that she would put me in good hands to take care of the matter and introduced me to Ann Meechie. She was another breath of fresh air with her greeting and conversation. She told me about the much needed 60,000 mile maintenance and a recall matter that needed attention. I felt that this would take a long time and mentioned that I was a little concerned because my mother was just home from the hospital. To my surprise, she told me that she could give me a rental, I think… because of the maintenance needed. I can’t begin to explain how relieved I was. This was a huge help! Before I knew it, I was in the rental and on my way. Ann called later in the day to explain everything that was needed and her recommendations. She was candid and warm as she explained the recommendations and minor things that could wait. Doing so allowed me to make a much needed money saving decision. Much to my surprise, my car was ready the next morning! Less than 24 hours! I was thrilled! I am extremely happy with my experience at Toyota of Bowie and feel blessed to have met Ann Meechie. You must be elated to have her on your team. She is a jewel! Thank you for making your customers your #1 concern. Your motto is TRUE and shines brightly. Sincerely, Sabrina Thomas sctv@comcast.net More

Service was professional, knowledgable and friendly. Wayne Lopez excelled in customer service. Will recommend to my friends and will absolutely use Toyota of Bowie Service Department in the future. Hoy Wayne Lopez excelled in customer service. Will recommend to my friends and will absolutely use Toyota of Bowie Service Department in the future. Hoyt Galloway More