Toyota of Bowie

Scott called me after a lead on the internet that I was interested in a 2011 Corolla. From the beginning Scott was kind, personable and had a great sense of humor. When arriving to the dealership for my sc interested in a 2011 Corolla. From the beginning Scott was kind, personable and had a great sense of humor. When arriving to the dealership for my scheduled appointment Scott was waiting outside for me..no waiting or searching. Because I had already chosen which car I was interested in Scott had everything ready to go. He made my first car buying experiance a very posative one. Scotts willingness to do business and to work with me made me feel very confident in my purchase. All of the staff at Toyota of Bowie were very friendly. I decided to get the undercarriage of my car sprayed which was something I would normally have to come back for but Scott had the guy stay for us so I would not have to come back for a seperate visit. He also took the time to show me how to connect my phone to the Bluetooth option in my car. Whenever I need another car I will definately go to Bowie and request Scott again. 5 stars from me!! Thank you! More

Toyota of Bowie was a blessing to me. What an awesome of experience from the first email response regarding a question on a Toyota Highlander to my visit. Scott's great customer service and knowledge was a experience from the first email response regarding a question on a Toyota Highlander to my visit. Scott's great customer service and knowledge was awesome, he turned a tragic event for me into a wonderful experience. Scott exhibited outstanding ethics, sincere and honest. He made me feel like I was his only client. The enter staff was great, from Scott, Mr. Magann the young lady who provided car options, to Gabriel down to the guys who removed all the stickers and armor oiled my tires, you all are awesome!! Keep up the great work, and our family will definitely be back for future purchases. Thank you again Scott and the Toyota of Bowie Family. May God richly bless you. jbs More

I am VERY disappointed in the entire new car buying experience I just went through with the Toyota of Bowie dealership. Not only was I lied too, but in the end and after MANY promises by the new cars experience I just went through with the Toyota of Bowie dealership. Not only was I lied too, but in the end and after MANY promises by the new cars staff and management, the Toyota of Bowie dealership could not obtain the vehicle we had verbally agreed too and shook on in person to secure the deal. I just received a call from the sales person at Toyota of Bowie stating that his manager said to call me and inform me that they lost every resource to obtain the vehicle I wanted. This is absolutely unacceptable and I will not be bringing any future business to the Toyota of Bowie dealership. If someone asks me about my experience with this dealership, I will tell them exactly what happened. The Toyota of Bowie staff very much needs to change its selling techniques and promises which ultimately end up wasting the consumers time. I took days off from work because the sales staff promised me my vehicle would be here, day after day...ultimately calling me almost a week later telling me that they lost all resources and could not get the vehicle I wanted and that they had promised. I'm very disappointed and upset that my time, patience, and trust was wasted and abused. More

Was totaly happy with this dealership and the people that handle my truck and the del. of the truck,from saleman,to dealer prep,and f& I. Thank you for everthing handle my truck and the del. of the truck,from saleman,to dealer prep,and f& I. Thank you for everthing robert Strain More

Scott is awesome. Very professional and gave great service. He made buying my first car easy. I will reccommend him to everyone. I love my car! service. He made buying my first car easy. I will reccommend him to everyone. I love my car! More

All of the excellent scores in the rater can be credited to our salesman, Andrew Williams. His professionalism, detailed knowledge of the vehicle and his understanding of our positions are what made the sa to our salesman, Andrew Williams. His professionalism, detailed knowledge of the vehicle and his understanding of our positions are what made the sale happen. You are lucky to have someone of his caliber representing Toyota and Toyota of Bowie. More

This dealership is (or was) part of the AAA buying plan. AAA sent me quotes for the Toyota I specified, along with the names of 2 contacts at this dealer. I called the first contact, Joe Laney, and was disc AAA sent me quotes for the Toyota I specified, along with the names of 2 contacts at this dealer. I called the first contact, Joe Laney, and was disconnected before speaking with him. I then called the second contact, Lavonne Byrd, and again was disconnected before speaking with her. Needless to say, i bought my new Highlander from a dealer with better customer srvice (within the next 10 days). This dealership claims, "WE DARE TO BE DIFFERENT BECAUSE WE STRIVE TO DO BETTER". They have a lot of striving to do! Not recommended! More

I called and specifically asked about a 2007 Honda Odyssey that is still listed on their site. Still listed on Cars.com, still listed and relisted on Craigslist and the car was sold over three weeks Odyssey that is still listed on their site. Still listed on Cars.com, still listed and relisted on Craigslist and the car was sold over three weeks ago. I came from VA to look at this car. I was told yes this car is still here on the lot and available. I even had the salesman check to see if it had had it's timing belt changed since the Odyssey had 86K miles listed on it and they are due for a change. He said he would check. He claimed he couldn't find out, but that if it had not been changed he would definitely make sure I was compensated with a lower price and/or having someone do the work. Can't tell you how many times I said Odyssey. I get there and he goes looking for the Odyssey and can't find it. I overhear the other salesman saying it was sold over three weeks ago. After walking around the lot, he then said Oh I thought you said CRV. What??? Never did I say anything like that. Now that you know the car has been sold, why did you relist it yesterday on Craigslist? Why is it still...after three weeks listed with Cars.com and on your own website? I hate being lied to. Avoid this dealership! They'll put up an ad just to get you to come out. I didn't even get an apology. No compensation for driving all the extra miles. Nothing. I'll share this with everyone I know. More

I bought a 2007 Dodge Nitro from Toyota of Bowie in mid February and when I got the there was a light on in the car I was told it was normal for the Nitro I took it back three times about this issue and ea February and when I got the there was a light on in the car I was told it was normal for the Nitro I took it back three times about this issue and each time I was tilt it was fine. I took the truck somewhere to be serviced just for a oil change and the place I took it to said I needed new tire, brake pads, and a alignment 800 dollars worth of work. I called Toyota all day last friday no one has called me back yet and its Tuesday evening. I am disgusted with the service and will NEVER recommend them to a soul and if I know someone looking for a car I will tell them to stay clear of Toyota of Bowie Used cars. The new car side is great but used sucks. I wonder if I will ever here from them. I can't wait becausebone of my tires blew and had to take it somewhere but never there again. BEWARE! More

First contact was good and salesman (Ronnell) was very nice. Subsequently called about price advertised in Washington Post for a RAV4. Dicussed details and was assured of pricing details (vehicle price, nice. Subsequently called about price advertised in Washington Post for a RAV4. Dicussed details and was assured of pricing details (vehicle price, freight, processing, rebate). Upon arriving at dealer to complete deal was advised that price included a $1,000 rebate for recent college graduate which did not apply to us. We had specifically discussed this before we went back. Left dealership and bought RAV4 at another Toyota dealer. More