Toyota of Bowie

My husband and I were in the market for either a new Honda Civic or new Toyota Corolla. At our very first visit ever to a Toyota dealership we were welcomed by Vince, Jr who was turned out to be a grea Honda Civic or new Toyota Corolla. At our very first visit ever to a Toyota dealership we were welcomed by Vince, Jr who was turned out to be a great sales rep in every way: friendly, patient, communicative and ready to find out the answer to every one of our million questions. Never having been exposed to Toyotas before we were going back and forth making a decision between the two brands . Vince was super patient and took us out for multiple test drives. As USAA members we had a base price that was quite competitive with Honda. If it were just Vince, Jr running the dealership we would have purchased the Corolla hands down. HOWEVER, we could never get a straight answer as to the price of the Corolla through Toyota of Bowie. After literally 7 hours of our time over 2 days at the dealership (with a 3 year old in tow) we were told that in order to get the final price we'd need to sign an agreement that we were in fact going to purchase the vehicle and we could walk away from the agreement should we not be happy with the final numbers. The management further indicated that they couldn't find out the exact USAA price for the vehicle unti they ran its VIN number - and wouldn't do so until we agreed to buy it. When I pressed back and asked why I'd have to sign something before knowing the price the answer was the dealership didn't want us wasting their time as a tire kicker and shopping around for a cheaper vehicle. COME ON! First of all this is an antiquated sales tactic which I find frankly comical in this day and age of the internet. Secondly - it's doesn't seem ethical given my USAA request. Meanwhile I had contacted O'Donnell Honda in Ellicott City. Before I ever spoke to them or stepped foot in their dealership they emailed me in writing their best quote base on my USAA request. Even though the Honda turned out to be $300 more - we went with O'Donnell HOnda due to their upfront no pressure sales approach. It's a shame that Vince, Jr has such poor management backing him. He's a great guy and I'd work with him in the future at any other dealership in a minute! More

Vince Jr welcome me upon my visit and was very helpful in my car buying experience. Because i was buying and FJ Cruiser, they had to find one. When my vehicle arrived he explained all the functions and answe my car buying experience. Because i was buying and FJ Cruiser, they had to find one. When my vehicle arrived he explained all the functions and answered all my questions. Great job Vince, you the man! More

I visited Toyota of Bowie last week and purchased a Corolla from Scott Snyder. The experience was great from start to finish. He knew what he was talking about, really listened to what I wanted and h Corolla from Scott Snyder. The experience was great from start to finish. He knew what he was talking about, really listened to what I wanted and has great customer service skills. The price was right and they worked to get me in a car I wanted within my budget. I would recommend Toyota of Bowie to everyone I know and will be sending friends and family to see Scott. More

I rarely ever take the time to write these reviews, since the state of customer service these days is in such disarray. However, when I come across someone who goes above and beyond just to help someone, I f the state of customer service these days is in such disarray. However, when I come across someone who goes above and beyond just to help someone, I feel it necessary to point out. I visited Toyota of Bowie last week looking for a new car for my wife. When I arrived at the dealership, I was a little apprehensive about the whole experience since the car buying process is rather new to me (hadn't bought a new car since college :-) The salesman I worked with, Scott Snyder, took the time to walk me through the entire process and answer all my questions like I was his friend, not a potential buyer. His overall demeanor is unlike any other salesman I've come across and I know he will be quite successful in whatever he does. It also doesn't hurt that he was knowledgeable about the cars he is selling. Toyota of Bowie is lucky to have him, as I was fortunate to be his customer. More

I bought my new Camry from Toyota of Bowie last week. The entire experience was Wonderful!!! My salesman Scott Snyder was very friendly and helpful. He took the time to explain every option on my new car and entire experience was Wonderful!!! My salesman Scott Snyder was very friendly and helpful. He took the time to explain every option on my new car and even hooked my phone up to the Bluetooth! Thanks Toyota of Bowie! More

I cam to Toyota Bowie because of the Limited Lifetime Warranty that was being offered with new Toyota's. It was the one thing other deals could not offer, even though other deals offered basically the s Warranty that was being offered with new Toyota's. It was the one thing other deals could not offer, even though other deals offered basically the same price and financing arrangement. My husband and I were greeted immediately upon arrival, when Andrew was busy Tim was sent to start working with us. The entire experience was smooth, fast, customer friendly and accurate. It was a pleasureable experience and I would recommend Bowie Toyota to others. It is important to note that this dealership is not at all close to my home (50+ miles away) but it was worth the extra drive. More

This will be our third vehicle we have purchased from Tim White. (Son purchased a car from him on my recommendation as well.) Tim from the start has been great. He works in the internet section which is w White. (Son purchased a car from him on my recommendation as well.) Tim from the start has been great. He works in the internet section which is where I first met him. I prefer using the internet to purchase over dropping into a showroom ever since meeting Tim. He has always given us the best deal in the area bar none without haggling. He has always been prompt in his responses to my inquiries about the vehicles. Tim always “takes care of us.” Toyota of Bowie vehicles always have a little extra included with their vehicles compared to other dealers. Tim’s sidekick Tim Smith is just as great. They are a tag team. Go with this dynamic duo and you can’t go wrong! More

Vince Jr, was excellent!! He greated me immdeiately when I pulled up to the dealership. He was very friendly, but not pushy. The weather was bad this day, but Vince was very patient and stood outside with I pulled up to the dealership. He was very friendly, but not pushy. The weather was bad this day, but Vince was very patient and stood outside with me allowing me to look at different cars and took me for a test drive. He explained everything about the cars to me in detail. He was very knowledegable. I end up purchasing a 2011 Camry and I got a better deal then my credit union was offering (I was pre approved at my credit union). I did not even bother going to another dealership. I was pleased with the service and the deal I received at Toyota of Bowie. Vince has called me to check on me and my new car. I would definately recommend Vince! My next purchase will be made with Vince also!! Toyota of Bowie is lucky to have him!! Keep up the good work Vince! Marie Kabia More

After checking out a different dealership, we were very pleased with Toyota of Bowie!Everyone was very nice and made us feel welcomed. Our dealer, Vinny, was great! He walked us through every feature and pleased with Toyota of Bowie!Everyone was very nice and made us feel welcomed. Our dealer, Vinny, was great! He walked us through every feature and every part of the 2011 Tacoma before, during, and after the test drive. Vinny was very honest with us, very out going, and he made us feel very comfortable (asking if we needed a drink/food). We would recommend Vinny to anyone and look foward to doing busines with him a Toyota of Bowie in the future! More