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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
568 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 568 reviews

March 30, 2025

Outstanding customer service! The young man who assisted me was very professional. I would greatly recommend this location. More

by enyinnayab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Report | Print
Mar 30, 2025 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2025

Aside from Dan Cookson and the woman who processed me out; the customer service at Toyota of Bowie is HORRIBLE! The person that led me to my car has absolutely no customer service skills - too bad I don’ More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan cookson
Report | Print
Apr 01, 2025 -

Toyota of Bowie responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

March 30, 2025

Ms. Imani went above and beyond keeping me informed of all my options. Thank you! More

by maximextli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Imani Andrea, Aaron Slaughter
Report | Print
Apr 01, 2025 -

Toyota of Bowie responded

Thank you for your visit. We will be sure and pass along your positive comments about Imani. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! David Gruner General Manager dgruner@group1auto.com

March 30, 2025

I received excellent and thorough service. Very professional! I'm very impressed with the services provided. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Cookson (5), Aaron Slaughter, Rose Bayat
Report | Print
Apr 01, 2025 -

Toyota of Bowie responded

Hi Esther, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Service was performed quickly and for the agreed price. Truck was returned on time and working properly. More

by Rcolarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Report | Print
Mar 30, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2025

The entire experience was very courteous, friendly, engaging, and rewarding. The service representative, Chima Joe, was very attentive to our questions and they were answered to our satisfaction.. More

by Pking9139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chima Joe
Report | Print
Mar 30, 2025 -

Toyota of Bowie responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Excellent Professional Product Caring Kindness to the seniors Quality and quantity Proficient Courteous Explained the process More

by chrisdj102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Budram
Report | Print
Mar 30, 2025 -

Toyota of Bowie responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

Staff professional Friendly Caring Knowledgeable Ease of apportment request Very accommodating while service is performed More

by chrisdj102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Budram
Report | Print
Mar 30, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2025

I recently visited Toyota of Bowie on March 7, 2025, for a tire change, and I had a wonderful experience! The service team was friendly, efficient, and knowledgeable. They got me back on the road quickly an More

by atinukeafolabi18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauryn Grimmes , Aaron Slaughter, Rose Bayat
Report | Print
Mar 28, 2025 -

Toyota of Bowie responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2025

Responsive, professional, friendly tech & staff. They explain things where I can understand. Knows my name, car and history- prepared when I come in More

by kenhaila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez- my service tech , Aaron Slaughter
Report | Print
Mar 28, 2025 -

Toyota of Bowie responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! We do hope we can be of assistance in the future. Take care!

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