Toyota of Bowie

Dan Cookson was great, however, the mechanics need to improve in quality assurance checks and ensuring floor mats are replaced, the speedometer is returned to the original setting, and other settings. improve in quality assurance checks and ensuring floor mats are replaced, the speedometer is returned to the original setting, and other settings. More

I come to th8s dealership for oil changes. Not too bad. Service Center needs some improvement. Oil change appt should not take 4hrs. The Service reps may need more training on courtesy and a l Not too bad. Service Center needs some improvement. Oil change appt should not take 4hrs. The Service reps may need more training on courtesy and a little more compassion for a customer's time. Also thoroughly learn vehicles and maintenance. They are very knowledgeable in their craft but some recommendations do not fit all vehicles. More

Very impressed with the dealership. Representative met me T the door and stayed with me the entire time and answered all questions willingly. Representative met me T the door and stayed with me the entire time and answered all questions willingly. More

We had a fabulous experience- professional, courteous. Mr Grimes is excellent service representative. Thank you! Mr Grimes is excellent service representative. Thank you! More

Staff is professional and good. .only took time..every thing perfect. thankyou..Will recommend to people. .only took time..every thing perfect. thankyou..Will recommend to people. More

The efficiency and professionalism displayed are truly commendable. Knowing the service was completed quickly while maintaining a friendly atmosphere is reassuring. This combination of speed and positiv commendable. Knowing the service was completed quickly while maintaining a friendly atmosphere is reassuring. This combination of speed and positive interaction creates a truly exceptional experience. More

I dropped my car off on Friday for the dealership to address a recall issue and had an 8:30 am appointment. At noon, I received a call informing me that, due to the recall parts being on a first-come, f address a recall issue and had an 8:30 am appointment. At noon, I received a call informing me that, due to the recall parts being on a first-come, first-served basis (something I was unaware of and doubt is accurate), they lacked the necessary part in stock when they were ready to begin working on my car. I was the second appointment of the day. I left my car overnight for them to tackle first thing Saturday morning, but it wasn't ready until noon. Moreover, the shuttle service they usually provide during the week isn’t available on weekends. Visiting this dealership turned out to be a significant waste of time and a major inconvenience. I will not return for future services. More

Done a good job and I appreciate it and please with the job they did job they did More

2 hour wait for oil change. I asked if tire psi was check and imani said yes but it wasn't and all tires were low on air when i checked at home I asked if tire psi was check and imani said yes but it wasn't and all tires were low on air when i checked at home More

We worked with Mr Sheikh, who was very polite and pleasant to do business with. He answered all of our questions and kindly accommodated us on two test drives. All of the paperwork was taken care of pleasant to do business with. He answered all of our questions and kindly accommodated us on two test drives. All of the paperwork was taken care of quickly and we were excited to drive away in our new car. More