Toyota of Bowie

Happy new owner My husband and I couldn't be more pleased by the car buying experience at this dealership. We received an amazing deal and James Braxton was the best My husband and I couldn't be more pleased by the car buying experience at this dealership. We received an amazing deal and James Braxton was the best! If I could give him more than 5 stars I would. I rate buying a car the same as getting a root canal, but this is one of the exceptions. They honored our online price and we got just the car we wanted and more. Great experience! More

So pleased with my new Camry Hybrid I received excellent customer service when I found myself unexpectantly shopping for a new car after my car was totaled in an accident. Virginia l I received excellent customer service when I found myself unexpectantly shopping for a new car after my car was totaled in an accident. Virginia listened and was patient as we took three weeks negotiating with insurance. I highly recommend Virginia. More

Fair and Honest Salesman James made sure our purchase was smooth and easy. He buffered us from the parts of the sales that we were not excited to deal with. He calmly and pr James made sure our purchase was smooth and easy. He buffered us from the parts of the sales that we were not excited to deal with. He calmly and professionally handled all our questions and concerns. James is the most honest and fair salesperson I have met in a very long time. He is pleasant, always smiling and friendly. I would recommend him to anyone wanting to purchase a Toyota vehicle. James Braxton is awesome!! More

True Customer Service My first experience shopping at the dealership was not pleasant to me or my spouse. I was referred to Jose Redd, but at the time he wasn't available. My first experience shopping at the dealership was not pleasant to me or my spouse. I was referred to Jose Redd, but at the time he wasn't available. Afterward Mr. Redd learned about my experience and what happened and called us personally. He made everything that was wrong with my first experience RIGHT!!. I am not conveying in this review the other staff are not attentive and respectful, but I am saying Jose's attention to detail, listening to the customer and there needs, and lastly he keeps his word. Customer experience like that is very very rare. I don't write many reviews, probably because poor customer service has become the norm and we've got used too it. I hope management gets this...a reasonable customer will not be unreasonable or difficult if they are respected, there business needs are met, and their experience is eventful and stands out. Even if they don't buy your product, that customer will still be walking advertisement for your business. But the reason for the four star rating is because at Toyota of Bowie Jose Redd is a star worth doing business with. M. Dyer More

Purchased a new Corolla Jose Redd was top notch. Very honest,very informative. Made the process of the purchase go very east. I would recommend to all I know Jose Redd was top notch. Very honest,very informative. Made the process of the purchase go very east. I would recommend to all I know More

Good and informative Great experience for a first car. James made sure me and my son was comfortable. He was also nice and friendly and was understanding to the price I wa Great experience for a first car. James made sure me and my son was comfortable. He was also nice and friendly and was understanding to the price I wanted. More

Nice service Wayne Avery Marcus Rountree Kenneth Duckworth had good service while being there and been at that place for car service and it fine with Bowie an Wayne Avery Marcus Rountree Kenneth Duckworth had good service while being there and been at that place for car service and it fine with Bowie and Capital Plaza Toyota area More

Financial Negligence I bought a car here and the process was an ordeal. This dealership requested the down payment in the form of a cashier's check. They didn't properly r I bought a car here and the process was an ordeal. This dealership requested the down payment in the form of a cashier's check. They didn't properly receipt it when I gave them the check (in the amount of about $13,000), lost it and admitted negligence, then put the pressure on me to fix it and try to get them another check. They eventually did find the check and told me they would do something to make it up to me. They are yet to do something and are still acting in their best interests. More

Made the "Impossible" POSSIBLE! I walked into the doors of Toyota of Bowie feeling very "uneasy". I knew that prior to walking through those doors, my past deal put me in a terrible I walked into the doors of Toyota of Bowie feeling very "uneasy". I knew that prior to walking through those doors, my past deal put me in a terrible situation. I wasn't sure that they would be able to help me. Within moments of sitting in the presence of Mr. Jose Redd, i felt all of that "uneasiness" disappear. He assured me that he would help me to get out of the situation and into a Toyota. The entire team worked extremely hard to make it happen, and they did JUST that. I drove off the lot in my 2017 Camry last night and today i feel like a burden has been lifted. I'm so very grateful for the Personal and Professional service that was provided to me at Toyota of Bowie. More

Outstanding Customer Service My experience with Toyota of Bowie was Outstanding !! My salesman, James Braxton, had a very pleasant user-friendly personality, he was well-dressed, My experience with Toyota of Bowie was Outstanding !! My salesman, James Braxton, had a very pleasant user-friendly personality, he was well-dressed, well groomed but most importantly - knew his job, was very knowledgeable about the vehicles and was not high pressure by any means. He was Outstading !! My overall experience with great to include CeeCee, Mimi and evveryone I spoke with. More