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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
657 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 657 reviews

May 12, 2025

Consistently excellent and exceptional service that exceeds expectations every time, truly reliable and outstanding support. More

by afaibor
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Report | Print
May 15, 2025 -

Toyota of Bowie responded

Hi Afaibor, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

They aren’t very professional. They don’t solve problems. They don’t listen to the customer. More

by ctpirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
Report | Print
May 15, 2025 -

Toyota of Bowie responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the email provided below so we can work toward a resolution. David Gruner General Manager - Toyota of Bowie (240) 927-4200 dgruner@group1auto.com

May 12, 2025

A very good team front when i drove in to the time they was finish with my car More

by mrtouchdown1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Report | Print
May 15, 2025 -

Toyota of Bowie responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2025

It was a pleasure working with Karl on getting my vehicle serviced. He communicated with me on the status of my vehicle and kept me up to date. More

by Gota Ballen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Aaron Slaughter, Rose Bayat
Report | Print
May 13, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2025

The video helped explain what was being repaired. Service was good and reasonable in price. More

by rgtyler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad , Aaron Slaughter, Rose Bayat
Report | Print
May 14, 2025 -

Toyota of Bowie responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 10, 2025

I love the location and the agents who helped me in understanding my services needs More

by Gallegos_2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Budram, Aaron Slaughter, Rose Bayat
Report | Print
May 12, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Very polite, answer any questions I had. Was kept updated on vehicle and returned quickly. More

by Andy201991
Recommend Dealer
Yes
Employees Worked With
Michael Budram
Report | Print
May 12, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2025

Rude and untrained staff. Mike was unprofessional and uncultured. POOR CUSTOMER SERVICE. Not coming back. More

by mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike attended to me. Make my son wonder if that was how work places are. He never want to come to your place never again, Aaron Slaughter
Report | Print
May 14, 2025 -

Toyota of Bowie responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Edbyn Lopez Service Manager - Toyota of Bowie (240) 927-4267 edbynlopez@toyotaofbowie.com

May 08, 2025

I appreciate everyone’s efforts to maintain my car without any stress on my part. Thank you! More

by Gogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Report | Print
May 10, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

We call Toyota of Bowie our family dealership. Always a 5 start customer service from start to end. More

by erwin.cminc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Castillo
Report | Print
May 10, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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