Toyota of Braintree

The staff at Tufankjian were second to none. They gave you a very comfortable feeling when you walked in and were never overbearing. My wife and I had the space we needed to make decisions and when we wer you a very comfortable feeling when you walked in and were never overbearing. My wife and I had the space we needed to make decisions and when we were ready to talk to the staff, they were available immediately. Bob explained every detail and answered every question we had on the Toyota RAV4, including which amenitites were needed and which ones were not. We really got the feeling that his goal was to sell us the car that made the most sense for us and not the one that was going to give him the highest commission. Bob explained that the service department always takes care of every vehicle that leaves their lot. Even though my wife and I own the car, Bob made us feel that they still have a mutual interest and responsibility in the vehicle. Again, that made us feel very comfortable and confident that we were going to be taken care of and that we were not just another buyer and/or number. Finally, Walace explained all the financing in detail and in laymen terms. He presented all costs and did so in a way that I actually understood what it all meant. My wife and I look forward to working with Tufankjian Toyota in the many years to come and we would recommend them to anybody. More

I had a great experience purchasing my car at Tufankjian Toyota last week. I absolutley hate car shopping; I would rather have a root canal without novacaine! Desparate to replace my eight-year old car, I v Toyota last week. I absolutley hate car shopping; I would rather have a root canal without novacaine! Desparate to replace my eight-year old car, I visited Tufankjian after hours when I knew I could browse without talikng with sales rep. Then reluctantly visited the sales dept. last week. What a surprise, Andy was great! He was patient and direct. Jessica was also a pleasure to deal with, efficient and prfessional. I purchased a used Rav4, at the price I expected and received a fair price for my trade-in. Unlike previous car-buying experiences, I did not leave the dealership feeling sick to my stomach, wondering if I had paid too much or been taken advantage of. More

Overall excellent experience with expected yet minimal haggling about price. Salesman knew the car in detail, very well informed. The sales management were pleasant. The facility is brand new and theref haggling about price. Salesman knew the car in detail, very well informed. The sales management were pleasant. The facility is brand new and therefore a pleasant environment. Shopping indoors in the bad weather was easy. More

I have to admit, I did not even need a new car- I just wanted one. A friend of mine bought a new Toyota Venza from Tufankjian last weekend and suggested I check it out. I was amazed out how wonderful th wanted one. A friend of mine bought a new Toyota Venza from Tufankjian last weekend and suggested I check it out. I was amazed out how wonderful the entire experience was. The dealership itself if sparkling clean, exceptionally well-organized, and the staff is beyond friendly. The indoor showroom was very impressive and the selection was huge. Brian Mcgrath came highly recommended and certainly lived up to my expecations. He was friendly, informative, and a true pleasure to work with. He was beyond thorough, and I will send all of my friends and family to see him directly in the future. I cannot praise my experience with Tufankjian enough-and although I am in love with my 2010 Highlander, I am already looking forward to dealing with them again in the future. More

SALEMAN WAS EXCELLENT EXPLAINING ALL DETAILS OF AUTO SALEMAN WAS EXCELLENT EXPLAINING ALL DETAILS OF AUTO this is the 5th car i have purchase from your dealership the terms of the sale were very good SALEMAN WAS EXCELLENT EXPLAINING ALL DETAILS OF AUTO this is the 5th car i have purchase from your dealership the terms of the sale were very good location wise it is very convenlent for service we like the rav 4 model also the color & being 4 wheel drive More

Sam Zaidan was the best salesman that I have ever come across buying a car. It was a very pleasant experience during this whole deal. He showed all the features of the car in detail and also setup the bl across buying a car. It was a very pleasant experience during this whole deal. He showed all the features of the car in detail and also setup the blue tooth for the cell phone. I would certainly recommend Sam to all my known associates. More

Nicholas was extremely helpful, courteous, and knowledgeable about the Toyota product lines we had questions on. He had in depth knowledge on the car we chose and offered helpful suggestions rega knowledgeable about the Toyota product lines we had questions on. He had in depth knowledge on the car we chose and offered helpful suggestions regarding financing. We had a complex trade in and switching of cars among family members and Nicholas was very helpful in getting the sale processed in a timely manner. More

I arrived having done research about the price I should pay for the new car and receive for my trade-in. I also had an internet quote from another dealer that was considerably below what both KBB and Edmu pay for the new car and receive for my trade-in. I also had an internet quote from another dealer that was considerably below what both KBB and Edmunds said to expect to pay for a new car. Kenny was friendly and when I showed him the dealer quote quickly checked it and came back and essentially matched it. I wanted to separate the price for the new car and the value of my trade. He next had my trade-in appraised and it also exceeded what I had expected to get. It was above the KBB, and although it wasn't quite as high as the Edmunds value, since most dealers seem to use KBB for trade-ins I was quite satisfied. The business manager, John Celesk, was very personable and told me about several additional services I could buy, but put no pressure on me. I bought an alarm system, but declined the others. This was by far the most enjoyable car buying experience I have ever had. Usually despite my research I pay more for the car than I expected and get less for my trade-in, so it was a pleasure to have the opposite happen. More

This state of the art dealership is untouchable – I was blown away from the experience. I went in one morning knowing what I was looking for, but not sure how to get the ball rolling. Andy stepped up, an blown away from the experience. I went in one morning knowing what I was looking for, but not sure how to get the ball rolling. Andy stepped up, and is a big reason why I will be a proud Toyota 4Runner owner for years to come. His likeability, professionalism, and ability to trust set him apart from the stereo-typical sales guy. If you can’t relate to Andy, there’s something wrong with you. He made my shopping experience hassle free, and put me in the driver seat when it came to making decisions. He was easily accessible at all hours of the day/night, as most random questions came when I ended up leaving the dealership. I decided on a color, and Andy was able to locate the exact type of 4Runner I had been looking for, and had it ready in 2 days. Additionally, John made the actual purchase process a cake walk, and is an expert at what he does. I would recommend Andy and John to anyone walking into Toyota of Braintree, as I am still stunned at how easy they made the whole process. I would consider them two good people who I could reference back to at any time through the life of my vehicle. So, was I extremely satisfied? Yea, but I would multiply that by 10. Thanks Toyota of Braintree! More

I did research 4 different dealers including another Toyota dealer and Tufankjian was the best one without any question. Excellent service, super friendly and attentive, all staff very helpful and what Toyota dealer and Tufankjian was the best one without any question. Excellent service, super friendly and attentive, all staff very helpful and what I liked most, no pressure at all. I went in, walked around as if I owned it, checked all their models, did a test drive with Jim (great guy), and left the store. Visited two other dealers and came back to make a deal. No questions asked, they gave me the price I wanted and I left happy, with my brand new Matrix. By the way, they also speak Portuguese and Spanish, so if you are interested in buy a new car and want a VIP service, go see Walace and his team. I definitely recommend this dealer. More