Javier was great from the start. But his true colors showed when we showed up to pick up the car that we purchased from him. When we got to the dealership to pick up the car , we realized we weren’t happy and it’s not what we wanted. A typical sales person could have said sorry and passed me off to someone else but he said “ I’m here for you, I want you to be happy” with a genuine smile. He went out of his way to help my picky xxx pick out something that would really make me happy. Through the whole experience he was genuine and helpful. If he didn’t know the answer to something he said I’m not sure and he would find out immediately. Highly recommend asking for Javier when you visit Toyota of Braintree.