You are reading a review from a real buyer, and I purchased a new car from Toyota of Braintree. I feel skeptical when I was reading the reviews online. Everyone is saying good words about this dealership which to me it is too good to be true from my past experience. However, after my personal experience in this dealership, I have to tell you that all those good words you read are the fact reflecting the employees. Shane Paiva are super nice and helpful to identify the car that best fit our needs. Shane and Kenny Tempro also make sure their great services don't stop after you've signed the contract which was my past experience from a VW dealership. Their great services continue until you have driven your dream car away. Oh, forgot to mention that they even went to the auction to retrieve my parking pass because I left it in the old car. No other dealership can beat this one. I truly recommend Toyota of Braintree to anyone who is still browsing around and struggling which dealership you should go first. Toyota of Braintree is your first and the last stop.