"I went to this dealer trying to find a lease for my..."
I went to this dealer trying to find a lease for my mother and this gentleman called Sam Zaidan helped us find what we were looking for, he gave us a really good deal and he guided us through the whole process. It was a really good experience 100 stars.
Absolutely easiest car purchase I've ever made! Sam was straightforward and very knowledgeable about every aspect of the car. Upon pick up, Sam helped link my phone to the car and gave a tutorial of the controls. Sam also ran through all items of my old car to make sure I didn't miss removing anything. This is not the closest dealership to me but it is totally worth the drive and will be buying from Sam again!
Financing with Arthur was also informative and straightforward.
This dealership has customer service mastered!
"Excellent customer care"
Joe Lawlor exhibited great customer care. He has an outstanding down to earth personality which is an excellent attribute for a sales consultant. Joe was also very kind and friendly to my brother Joey. Joey is a 60 year old adult with special needs. Joe gave Joey a Toyota of Braintree baseball cap. That kind gesture made Joey’s day! Joe is a major asset for Toyota of Braintree. Also Don Richmond did an excellent job in setting up the financial documentation. He was thorough and clearly explained all financial documents in detail. Don definitely has an approachable and compelling personality. He’s a consummate professional and a nice guy! Don is also a major asset to Toyota of Braintree.