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Toyota of Bristol - TN
Bristol, TN
402 Reviews
When it comes to purchasing a new vehicle or simply servicing your current one in the Bristol, TN, area, Toyota of Bristol has the experience, equipment and staff to meet your needs. Serving Tennessee and Virginia customers from cities including Kingsport, Johnson City, Abingdon VA and Washington County VA, we carry a comprehensive line of Toyota vehicles, including the Camry, Corolla, RAV4, Tundra, Sienna and Prius, and a wide range of used vehicles. Make sure to browse our new 2017-2018 Toyota Reviews for TN page.
In addition to our vehicle selection, Toyota of Bristol also offers quality parts and service, including trusted Toyota car repair, original Toyota parts, and financing to help our customers purchase the car of their dreams.
If you would like to test drive a vehicle or need your vehicle serviced, feel free to stop by Toyota of Bristol. We're conveniently located at 3045 W. State St, Bristol, TN 37620, and look forward to helping you with your automotive needs. If you have any questions or would like to schedule a test drive by phone, feel free to call us at (888) 683-3650. We look forward to serving you!
After browsing our inventory, if you don't see the vehicle you're looking for, fill out our Carfinder form, and we will gladly inform you when a matching car arrives.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 6:30 AM
Sunday Closed
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Showing 402 reviews
Verified Customer
November 08, 2026
Good experience overall. Process was much slower than it needed to be since we paid cash. We didn't notice a few things like rock chip in the windshield (it was dirty) and th Process was much slower than it needed to be since we paid cash. We didn't notice a few things like rock chip in the windshield (it was dirty) and the automatic trunk lid doesn't work at all. That will be an expensive fix. More
by td676650
Employees Worked With
John Witt
November 05, 2026
I brought my 4 Runner in for an oil change and tire rotation. Aleshia was awesome!!! However, they stated my truck wouldn’t start and had to be jumped. I get it back and the drivers door, and steering rotation. Aleshia was awesome!!! However, they stated my truck wouldn’t start and had to be jumped. I get it back and the drivers door, and steering wheel were covered in oil/grease. I was not informed of any potential upcoming service that my truck needed, for example, my back breaks are in the yellow. I do appreciate them not upselling services to me, but if I hadn’t read my service receipt, I would not have known about my brakes. Again, Aleshia was great and very apologetic. This review is by no means a ding to her. Since getting my truck home, it has started to no avail every single time. More
by booberry1967
Employees Worked With
Aleshia Murray
July 31, 2026
This place absolutely sucks they don’t inspect their vehicles at all and will not do anything about it! Will not do the right thing either then laughed at.me when I left the management salesman everythi vehicles at all and will not do anything about it! Will not do the right thing either then laughed at.me when I left the management salesman everything sucks! Don’t ever buy anything from here! More
by thompsonjake423
November 19, 2025
5 STARS ++++ for TOYOTA OF BRISTOL ! ! I was in the market for a new RAV4. After an unbelievably BAD experience at a competitor Toyota Dealership, ( where the written and texted agreed ! I was in the market for a new RAV4. After an unbelievably BAD experience at a competitor Toyota Dealership, ( where the written and texted agreed lease price was raised in the FINAL paperwork by $170 a MONTH ) needless to say I was leery of going through the process Anywhere again! I called Toyota of Bristol. From the very start, it was smooth, cordial, professional and A +++ all the way. Not enough A+++ comments can be written about " ZAK ARRANTS ". He is the Internet Manager at the Dealership. He is prompt, efficient, courteous, professional and Very Hard Working ! He worked diligently and quickly to find me the Rav 4 with the features I wanted and within the price range I had budgeted. I closed on the deal yesterday. " John Witt " was the Sales Person who assisted me with the closing yesterday. He also worked efficiently and processed me through the paperwork in a timely manner. Jarett Perry was also very efficient in processing the paperwork for the Lease. I could not be more pleased with the new Rav 4 Limited Zak found me. Trust me when I say: " If you are in the market for a Toyota, save yourself the troubles of going anywhere else in the Tri-Cities but " TOYOTA of BRISTOL ". You will be glad you did. The team they have assembled to assist you there is top notch, friendly and awesome ! A ++++++++ Dan Stephan Unicoi, TN More
by dstephanft
Employees Worked With
John Witt, Jarett Perry
July 03, 2025
My husband and I to date have purchased 3 Toyotas from Toyota of Bristol, follow up with routine service visits, as well as rent their vehicles for out of town trips. The most recent purchase was our firs Toyota of Bristol, follow up with routine service visits, as well as rent their vehicles for out of town trips. The most recent purchase was our first time purchasing a used vehicle. We were somewhat apprehensive, however, from ‘initial talk’ with Julia Cerillo in sales, albeit a long process, we were cared for with patience and professionalism. In addition, to being receptive to couple of concerns not noticed day of purchase, Mr. Sims Vickers with Julia took the time, after we had our Highlander for a couple of weeks, to listen to our concerns. It is our understanding in an act of good faith, Mr. Vickers with Mr. Bunky Gandy remedied said concerns. We are so very grateful for the caring presented to us. Thank you Toyota of Bristol‼️ More
by Lrob
Employees Worked With
Julia Cerillo, Sims Vickers
