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Toyota of Bristol

Bristol, TN

4.3
388 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 388 reviews

March 10, 2017

Quick no hassle It was a quick and hassle free process, great service and friendly people in a very professional atmosphere. I am a very very satisfied customer. High More

by Wdeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

Congratulations on your new Toyota Tacoma! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Toyota Tacoma! Sincerely, Amber Epperson

March 02, 2017

Great Buying Experience Thank you Andy Kristofek for a great buying experience. I appreciate your knowledge and help in purchasing my Camry. You are a great asset to Bristo More

by bjmatt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kristofek
May 30, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about andy Kristofek. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Amber Epperson

February 24, 2017

"Well Satisfied" My son bought a 2012 Toyota Tacoma & I have to say it was the Best Experience that we have ever experienced at a Car Dealership... a little confusion More

by Well Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda, Excellent ..., Randy Rhea, Chris McConnell
Feb 27, 2017 -

Toyota of Bristol responded

Thank you so much for the good review and we appreciate your business! We are so glad you had a great experience while at Toyota of Bristol!! Please, do not hesitate to contact us if/or when you need anything when it comes to your automotive needs!

February 23, 2017

Lied on the availability of a truck Uses fake prices as bait and attract customers from distant areas only to know that they sold that particular car and force you to buy expensive cars. More

by san
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa chambers
Feb 23, 2017 -

Toyota of Bristol responded

We hate to hear that you did not have a pleasant experience with Toyota of Bristol. The vehicle pricing is based upon vehicles that we have bought sold and traded for in the last 90 days, as well as a five state market pull pricing. Please, let us know what we can do to reconnect and make amends regarding your experience here. You ,as the customer, are our top priority!

February 20, 2017

Mixed feelings Years ago I tried to buy a truck from this dealership and I got jerked around so bad that I had a bitter taste in my mouth. Needless to say, I bought More

by Truckman35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Deskins
May 30, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. Thank you for taking the time to share your comments and feelings about Jody Deskins. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.We appreciate you sharing your sales experience with us and others. We are so glad that Jody Deskins was able to address your purchasing needs and to place you in the right vehicle that met your specifications. We at Toyota of Bristol, look forward to having your business for years to come !!!! Sincerely, Amber Epperson

February 06, 2017

"Great dealership" Cody Harmon was a great sales person, and was very nice and did not push me into buying, Kayla Long helped order my accessories for my new truck More

by goodtruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon, Teddy McQueen, Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We truly appreciate your business and hope to work with you for years to come. I will make sure that Cody, Teddy, and Kayla know how pleased you are with their service. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Amber Epperson

January 29, 2017

Great dealership Cody Harmon was a superb sales person. Be has the customers best interest at heart. Amber Epperson helped order my accessories and found out all the a More

by David Mullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon, Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

We are glad that Cody Harmon was able to address your purchasing needs and to place you in vehicle that will love for years to come. I am also so happy that I was able to assist you in going over the bells and whistles and accessories. We appreciate you choosing Toyota of Bristol as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle for many more years to come !!! Please come back and see us again soon !!!! Sincerely, Amber Epperson

December 22, 2016

Best dealership I bought a Toyota Rav4 from Toyota of Bristol. Everyone has been extremely nice and helpful. I would highly recommend them to anyone looking to buy a More

by Regina Mathena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kristofek
May 30, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Andy Kristofek. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Amber Epperson

December 15, 2016

Fix my rain guard!! Been trying to get something as simple as a rain guard to be put back on my car, that fell off the day I bought the car. Made an appointment to have i More

by Fed up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Guy
October 29, 2016

Toyota RAV4 Purchase Darryl Ambrose did an outstanding job helping me with purchase of my 2016 RAV4. He was patient in clearly explaining features of of the vehicle and pu More

by BJB1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Ambrose; Finance office person, Amber Epperson
Jun 02, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Amber Epperson

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