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Toyota of Bristol

Bristol, TN

4.3
388 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 388 reviews

October 27, 2016

Buying Experience I loved buying my new Rav4 at Toyota of Bristol, great bunch of people. I wasn't felt pressured, was felt welcome, almost like family. Bill Tolbert, More

by Angie Blevins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert, Amber Epperson
Jun 02, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol, enjoy that new ride! Sincerely, Amber Epperson

October 25, 2016

Not Satisfied Didn't discover until after the purchase that the new car I bought, out of the showroom, had been used and had nearly 3,000 miles on it. Paperwork fo More

by morgan28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Was told the salesperson was fired the day after my purchase, Amber Epperson
October 24, 2016

Bought a 2017 tacoma trd sport Had great experience from start to finish. I would recommend this dealership and would recommend you to see Rob Abdill he is excellent and i also had More

by Elizabeth brewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Abdill, Amber Epperson
Jun 02, 2017 -

Toyota of Bristol responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Rob Abdill and myself helped to make your experience such a positive one. Enjoy your new 2017 Tacoma TRD Sport !!!! Respectfully, Amber Epperson

October 12, 2016

Hunting a New Red Camry Been thinking about that Red Camry for a while , Started Friday checked other dealers in the area then Bristol and back to Bristol Saturday. Talked wi More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon-Excelent, Amber Epperson
Jun 03, 2017 -

Toyota of Bristol responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Bristol in Bristol, TN. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Toyota of Bristol with only the best there is to offer. It’s so nice to hear that Cody, Doug and myself helped to make your experience such a positive one. Enjoy your new RED Toyota Camry! Respectfully, Amber Epperson

October 10, 2016

Go Ravens 4! My experience in buying a new SUV was very easy. They had the very vehicle I had been looking for, and driving it is smooth sailing. Thanks guys keep More

by Meredith Hart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hatcher , Amber Epperson
Jun 03, 2017 -

Toyota of Bristol responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Bristol in Bristol, TN. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Our team of professionals is dedicated to providing you and everyone else who visits Toyota of Bristol with only the best there is to offer. It’s so nice to hear that Ron and myself helped to make your experience such a positive one. Enjoy your new SUV! Respectfully, Amber Epperson

October 09, 2016

Wonderful experience! A little late in posting, but wanted to let everyone know what wonderful experience we had in purchasing from Toyota of Bristol! Services were excepti More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Plaster, Andrew Kristofek, Amber Epperson
Jun 03, 2017 -

Toyota of Bristol responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Bristol in Bristol, TN. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Toyota of Bristol with only the best there is to offer. It’s so nice to hear that andy, Glenda and myself helped to make your experience such a positive one. Enjoy your new Tacoma! Respectfully, Amber Epperson

September 28, 2016

Wonderful Service The sales department was exceptionally helpful in assisting us in purchasing exactly the Highlander we were searching for. We purchased the Premium p More

by Polinski Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Liner, Teddy McQueen, Amber Epperson
Sep 28, 2016 -

Toyota of Bristol responded

Thank you so much for taking the time to leave us this great review! We hope you enjoy your new Highlander and we look forward to seeing you again.

September 26, 2016

The "REAL" Truth Just bought a 4Runner. Salesman was great, his manager checked my credit. Salesman stated, the second highest credit he had seen in his life. It was t More

by Unhappy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Bowman
September 23, 2016

A Great Dealership! We could not have had a better experience with a dealership! Our salesman, Chris McConnell, was a pleasure to deal with. I knew the car I wanted, fo More

by Tracy Brewer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bryant, Scott Branson, Patrick Yeary, Chris McConnell
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota of Bristol and Chris McConnell. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Toyota RAV4. Chris and the team will be thrilled to hear your feedback! Respectfully, Amber Epperson

September 22, 2016

GREAT DEALERSHIP ! I want to thank Toyota of Bristol for helping us to choose the right car--2016 Toyota-Corolla-S Plus.-Wonderful car-great gas mileage--HOT LOOKING More

by Billy Boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Johnny Bowman
Jun 03, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Corolla S-Plus in the future. Sincerely, Amber Epperson

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